Mophie phones and phone accessories
3 reports to CPSC, the latest made Jul 31, 2021. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 3reports to CPSC
- Jul 31, 2021the latest report was made
- Mar 26, 2013the earliest
- 0with the company’s comments
- Brand
- Mophie
- Maker
- MOPHIEMakers, importers or sellers, as the reports name them
- Product
- Phones and phone accessoriesCPSC’s product type: Telephones or Telephone Accessories (code 550), in Electronics: Telephones, Cell Phones & Accessories
Other ways the reports write the brand (1)
“Mophie Juice Pack Air”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| July 2021 | 1 |
| December 2015 | 1 |
| March 2013 | 1 |
How badly anyone was hurt
- Hurt, care not known 1 CPSC: Injury, Level of care not known
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jul 31, 2021, sent to the company Aug 24, 2021, published by CPSC Sep 8, 2021
The product, in the report: The product is a black Mophie charging case for [REDACTED].
I had a Mophie charging case on my phone, and it was charging on a Mophie charging pad overnight. During the night, I woke up to the smell of smoke. The case had overheated during the night and melted and starting smoking. While trying to remove the phone from the case, the case’s battery fell onto the floor, where it burned a hole in the carpet.
- Serial number
- 110618DQ9920
- Bought from
- zagg.com
- Bought
- Oct 1, 2019
- Where
- Rochester, New York: Other
- Who was involved
- Age 17, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand mophie, made or sold by MOPHIE
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 24, 2015, sent to the company Jan 5, 2016, published by CPSC Jan 20, 2016
The product, in the report: Mophie air pack for iPhone 6 Black
I purchased a mophie air pack charger case for my iPhone 6 from Amazon. The seller was Yellow Rivering. My purchase was about 4 weeks ago. I have used it since then and on Tuesday 12/22 while the phone (in the case) was on top of my gym bag, it spontaneously caught on fire and was shooting a torch like flame out the smal hole in the back and the charging port. I quickly removed my phone and after it smoked up the entire locker room, I ran cold water on it and the flames went out.
When I contacted Mophie, they tracked the serial and reviewed a photo I sent and confirmed it was a counterfeit product (misspelling on case, etc)
10 minutes later this bag with the phone in it would have been in the trunk one my car and then in my garage (just below my kids bedroom). This could have been a catastrophe!!!!
- Serial number
- 110515734792
- Bought from
- Amazon
- Bought
- Nov 17, 2015
- Where
- Yonkers, New York: Place of Recreation or Sports
- Who was involved
- Age 54, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Mophie Juice Pack Air, made or sold by MOPHIE
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, care not known Made Mar 26, 2013, sent to the company Apr 3, 2013, published by CPSC Apr 17, 2013
The product, in the report: Color black and dark pink
I woke at 3:30 am to feed my infant and smelled burning plastic. I picked up my phone and burned my finger on the cord where it connects to the mophie case. As I pulled the cord from the case it sparked and was melted. It came apart: half of the USB connection still melted into the case and half on the cord. This was the mophie juice pack plus. It was a replacement from the company from December 2012 because my first case broke after 11 months of use.
- Model
- JPPLP4
- Serial number
- TR1212022558
- Bought from
- Replacement from mophie company
- Where
- Marrero, Louisiana: Home/
Apartment/ Condominium - Who was involved
- Age 35, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Mophie, made or sold by MOPHIE
- How badly, in CPSC’s words
- Injury, Level of care not known
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.