Jitterbug Flip 2 from BEST BUY Health phones and phone accessories
1 report to CPSC, the latest made Jul 7, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jul 7, 2026the latest report was made
- Jul 7, 2026the earliest
- 0with the company’s comments
- Brand
- Jitterbug Flip 2 from BEST BUY Health
- Maker
- Best BuyMakers, importers or sellers, as the reports name them
- Product
- Phones and phone accessoriesCPSC’s product type: Telephones or Telephone Accessories (code 550), in Electronics: Telephones, Cell Phones & Accessories
By month
The numbers, as a table
| Month | Reports |
|---|---|
| July 2026 | 1 |
How badly anyone was hurt
- Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Seen by a doctor or nurse Made Jul 7, 2026, sent to the company Jul 10, 2026, published by CPSC Jul 24, 2026
The product, in the report: Jitterbug Flip 2 cellular phone
The Jitterbug phone / Lively network of BestBuy was a danger to my father and others at the nursing home where he resides. A terrible incident occurred at the nursing home because of a dangerous Jitterbug phone. My father, age 85, requires full-time care. June 17, 2025 at about 9:30 p.m. he was holding the phone when he felt it get very hot. It was so hot that he dropped it onto the floor, where it loudly exploded. Hot pieces from the phone were expelled onto his comforter and at him. The bed and the floor began to smolder. Thick smoke poured from the burning melting phone. An aid saw this happen, assisted my father to get him out of the room away from the fire, and threw a wet towel on the phone. Other residents on the floor, all nonambulatory and many already in bed in the evening, were all evacuated from the wing. Staff called 911 and reported a fire. The fire department responded to the nursing home and cleared the nursing home wing of the smoke. The floor in my father’s room was deeply scorched, his bed singed. He’d only received the new phone the week before.
- Model
- Jitterbug Flip 2
- UPC
- 850028621301
- Bought from
- Best Buy, Holmdel NJ
- Bought
- Jun 10, 2025
- Where
- Elmhurst Twp, Pennsylvania: Other
- Who was involved
- Age 85, Male
- The reporter’s relation to them
- My Parent
- As this report names them
- Brand Jitterbug Flip 2 from BEST BUY Health, made or sold by Best Buy
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.