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Huawei phones and phone accessories

3 reports to CPSC, the latest made May 11, 2020. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 3reports to CPSC
  • May 11, 2020the latest report was made
  • Dec 20, 2016the earliest
  • 2with the company’s comments
Brand
Huawei
Maker
HUAWEI DEVICE USA INCMakers, importers or sellers, as the reports name them
Product
Phones and phone accessoriesCPSC’s product type: Telephones or Telephone Accessories (code 550), in Electronics: Telephones, Cell Phones & Accessories
Other ways the reports write the brand (1)

“Huawei Honor 6X”

By month

2 reports from June 2019 to May 2020; the most in May 2020, 1. 1 earlier report, since December 2016, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
May 20201
February 20201
December 20161

How badly anyone was hurt

  • No one hurt 3 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made May 11, 2020, sent to the company May 19, 2020, published by CPSC Jun 3, 2020

    The product, in the report: Huawei Honor 6X, IMEI862943030048191 862943030070203 Build number BLN-L24C567B110 I have a Honor 6x which I’ve owned since February 2017. The screen is lifting up from the frame (about 3mm in the center, it’s bending) and my friend who works for a wireless company told me that this is most likely due to a battery failure and that this is a safety concern. I have purchased a replacement phone but felt your company should be aware of this issue

    Hi - I have a Honor 6x which I’ve owned since February 2017. The screen is lifting up from the frame (about 3mm in the center, it’s bending) and my friend who works for a wireless company told me that this is most likely due to a battery failure and that this is a safety concern. I have purchased a replacement phone but felt your company should be aware of this issue

    Bought from
    Don’t remember
    Bought
    Feb 15, 2017, about then
    Where
    Hawthorne, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Huawei Honor 6X, made or sold by HUAWEI DEVICE USA INC
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Feb 4, 2020, sent to the company Feb 27, 2020, published by CPSC Mar 12, 2020

    The product, in the report: Huawei Honor 7x Mobile Phone

    Had a Huawei Honor 7x for under 3 years, less time than my original mobile phone, before it combusted due to the battery.

    A few (barely 2 at most) days ago, noticed the lid wasn’t snapping in place and don’t remember dropping it.

    Today, suspected the battery may be bloated and that it was a danger. Opened the thing just enough to see the battery and to feel it. the wrapping over the battery had trapped “air”. not a good sign. The battery itself was relatively flat still.

    Closed it up again with the same gap still there as before.. and smoke came out a little, which followed a display of.. fireworks.. as it charred the chair it was set on too. Apparently the trapped air was maybe gas buildup and the battery could’ve detonated anytime. Another family member barely got a metallic can, but not in time to toss the phone into. It was used to cover up the phone to deprive it of oxygen to burn.

    The phone could have well went off while it was under my pillow or in my hand...

    Model
    Honor 7x
    Bought from
    Amazon.com LLC, Washington
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 28, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Huawei, made or sold by HUAWEI DEVICE USA INC
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Dec 20, 2016, sent to the company Mar 9, 2017, published by CPSC Mar 23, 2017

    The product, in the report: Huawei cell phone

    My deaf sons Huawei cell phone caught fire and exploded while charging on the evening of Dec. 12, 2016. He was asleep at the time and his flashing smoke alarm woke him. He lives in a ten-story apartment building and had he not been at home the results could have been tragic for many residents. I contacted our local newspaper about this hazardous issue but they did not respond. I also called Consumer Cellular and spoke with a manager. I was told that there is nothing they can do. I then sent Consumer Cellular a [REDACTED] message and they again responded that they could do nothing. I then contacted Huawei via Facebook but they have not responded. I feel that this is a public safety issue and people need to be made aware of the danger of Huawei cell phones. Can you help?

    I wish to add that since I filed this report the AG has contacted Consumer Cellular & they have agreed to refund the price they charged me for a phone to replace the burnt-up one.

    Also, Huawei Company has been very helpful & cooperative & offered to send a replacement Huawei cell phone free of charge. They requested that I ship the burnt-up phone, charger & cord to them which I have done. [REDACTED]

    The model # is a Huawei Vision. I do not know the serial number. Photos are enclosed.

    Model
    Huawei Vision
    Bought from
    Consumer Cellular, Oregon
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Huawei, made or sold by HUAWEI DEVICE USA INC
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Phones and phone accessories

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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