HTC AMERICA INC phones and phone accessories
2 reports to CPSC, the latest made Oct 10, 2017. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Oct 10, 2017the latest report was made
- Dec 5, 2014the earliest
- 1with the company’s comments
- Brand
- None given: no report names a brand, so the group is named for its maker, HTC AMERICA INC
- Maker
- HTC AMERICA INCMakers, importers or sellers, as the reports name them
- Product
- Phones and phone accessoriesCPSC’s product type: Telephones or Telephone Accessories (code 550), in Electronics: Telephones, Cell Phones & Accessories
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2017 | 1 |
| December 2014 | 1 |
How badly anyone was hurt
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Oct 10, 2017, sent to the company Oct 18, 2017, published by CPSC Nov 8, 2017
The product, in the report: HTC One A9 Cell Phone
HTC One A9 almost caught on fire yesterday. Plugged it into the same charger used for over a year with this phone. Almost immediately, the phone began to smoke and melted part of the charging cord. It burned!
- Model
- HTC One A9
- Where
- Unspecified: Other
- Who was involved
- Age 13, Male
- The reporter’s relation to them
- My Child
- As this report names them
- made or sold by HTC AMERICA INC
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 5, 2014, sent to the company Jan 2, 2015, published by CPSC Jan 16, 2015
The product, in the report: Verizon HTC cell phone; black color; touch screen; The consumer did not know and could not obtain the model number or other product information due to the fire but stated she will try to obtain information from Verizon, who is her cell phone company carrier.
On 12/02/14 the consumer was charging her phone when she noticed that it caught on fire. The phone was connected to the USB charger that originally came with her phone which was connected to a [REDACTED] port charger she purchased on [REDACTED]. The consumer states that the fire started where her phone connects to the USB charger. The consumer was able to blow out the fire immediately and unplug the [REDACTED] charger from the wall. The consumer used a pot holder to take all 3 devices outside of her house.
The consumer believes she has had her phone for about 9 months and has never had any problems with the phone.
The consumer has used her USB charger everyday for about 3-4 hours and she often uses it to charge her phone overnight.
The consumer received the [REDACTED] charger on 8/26/14 and has used it everyday for about 3-4 hours. She has used it to charge her phone and various other electronic devices.
The consumer has not has any prior incidents with any of the 3 products.
The consumer has not contacted HTC and stated she is not sure if she will.
The consumer contacted [REDACTED] on 12/3/14 and advised them of the incident. The consumer spoke with [REDACTED] who asked the consumer to send pictures of the incident and the receipt of the purchase with [REDACTED]. The consumer was advised by [REDACTED] that the information would be sent to the manager. The email address the consumer was provided is [REDACTED].
The consumer plans to contact Verizon and inform them of the incident and purchase a new cell phone.
The consumer has not contacted [REDACTED].
- Model
- DICMUSB
- UPC
- Unknown
- Serial number
- DC1139
- Where
- Castro Valley, California: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- made or sold by HTC AMERICA INC
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.