Droid Razor phones and phone accessories
1 report to CPSC, the latest made Jul 22, 2014. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jul 22, 2014the latest report was made
- Jul 22, 2014the earliest
- 0with the company’s comments
- Brand
- Droid Razor
- Maker
- Motorola Mobility, Inc.Makers, importers or sellers, as the reports name them
- Product
- Phones and phone accessoriesCPSC’s product type: Telephones or Telephone Accessories (code 550), in Electronics: Telephones, Cell Phones & Accessories
By month
The numbers, as a table
| Month | Reports |
|---|---|
| July 2014 | 1 |
How badly anyone was hurt
- Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Seen by a doctor or nurse Made Jul 22, 2014, sent to the company Jul 30, 2014, published by CPSC Aug 20, 2014
The product, in the report: Black Motorola Driod Razor
My husband was using his refurbished cell phone to call me when the phone got very hot and cut the call off. Thick black smoke starting pouring out of the phone then it burst into flames in his hand. He dropped the phone and stepped on it trying to get the flames to go out it wouldn’t so he picked the burning phone back up and threw it outside of our home. The phone caught fire right next to the gas cans we use for our mowers so he had to get it out. He then got a bucket of water and dropped the phone down into it. His fingers were burnt and he hurt his foot tripping over rocks to get to the water spicket to get water. We contacted Verizon our wireless phone carrier they won’t do anything, we contacted Motorola the maker of the phone they won’t do anything they didnt’ even offer to pay medical bills. This happened in the beginning of May and they still won’t do anything in fact Motorola won’t even return our calls or emails. We have been on the phone everyday but no one will do anything for us. It was a motorola razor. We did some searching on line after this happened and found several other incidents of this happening. This is a danger what if it was charging and our home caught fire, what if it would have scarred my husbands face or any other part of his body. What if our children were using hte phone no one from either company cares they keep pointing the fingers at each other and saying they are not respondible. This was a refurbished phone that was a problem and still no one cares to even offer to help us. Motorola I guess isn’t smart enough to know that heat / fire and metal thin metal means that the metal will warp and bend.
- Bought from
- Verizon wireless, Pennsylvania
- Bought
- Mar 11, 2014, about then
- Where
- York, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 41, Male
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Droid Razor, made or sold by Motorola Mobility, Inc.
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.