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BLU phones and phone accessories

2 reports to CPSC, the latest made May 10, 2020. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • May 10, 2020the latest report was made
  • Aug 13, 2015the earliest
  • 1with the company’s comments
Brand
BLU
Maker
Blu Products, Inc.Makers, importers or sellers, as the reports name them
Product
Phones and phone accessoriesCPSC’s product type: Telephones or Telephone Accessories (code 550), in Electronics: Telephones, Cell Phones & Accessories

By month

1 report from June 2019 to May 2020; the most in May 2020, 1. 1 earlier report, since August 2015, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
May 20201
August 20151

How badly anyone was hurt

  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made May 10, 2020, sent to the company May 19, 2020, published by CPSC Jun 3, 2020

    The product, in the report: BLU VIVO Xi+ cellular telephone handset

    I purchased a BLU VIVO Xi+ cellular telephone handset on approximately 11/2019. It comes equipped with a fingerprint reader for security purposes to lock and unlock the handset. Approximately 3 weeks ago the battery started losing it’s charge within a matter of hours and the fingerprint reader stopped functioning. While trying to unlock the phone using the non-functioning fingerprint reader, I noticed that it was extremely hot to the touch. You cannot touch the handset reader button for longer than 2-3 seconds without burning yourself.

    I contacted BLU Customer Service on 4/27/2020, Case number [REDACTED], explaining the issue and received an email response from BLU saying that the only way that they would check the problem with the phone is if I returned the phone to them with the original slaes receipt, which I cannot locate.

    I consider this BLUE VIVO Xi+ handset to be an extreme fire hazard and would like CPSC to investigate.

    Model
    BLU VIVO Xi+
    UPC
    48958 03682 1
    Serial number
    1100008018014266
    Bought from
    Best Buy
    Bought
    Nov 25, 2019, about then
    Where
    Woodway, Texas: Home/Apartment/Condominium
    Who was involved
    Age 70, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand BLU, made or sold by Blu Products, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Aug 13, 2015, sent to the company Aug 20, 2015, published by CPSC Sep 14, 2015

    The product, in the report: Charger of the Blu phone model Studio C Mini charger model: US-BM -1001

    I purchased a BLU Phone model Studio C mini about two weeks ago, and yesterday while I was charging my phone the Charger just came apart from the two pin plug still connected to the outlet and the prong was completely exposed and might cause electrocution, I report this because the charger is not safe for use particularly if you have children in the room. I have tried to report the incident today to the manufacturer apparently they won’t listen and they don’t want to send me another one.

    Model
    Studio C Mini
    Serial number
    LI711442008710
    Bought from
    Walmart.com, Florida
    Bought
    Jul 27, 2015
    Where
    westminster, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand BLU, made or sold by Blu Products, Inc.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Phones and phone accessories

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An example nursing home

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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