ONKYO sound equipment, kind not given

1 report to CPSC, the latest made Oct 6, 2011. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

1report to CPSC
Oct 6, 2011the latest report was made
Oct 6, 2011the earliest
1with the company’s comments

Brand: ONKYO
Maker: ONKYO USA CORP.Makers, importers or sellers, as the reports name them
Product: Sound equipment, kind not givenCPSC’s product type: Sound Recording or Receiving Equipment, Not Specified (code 547), in Electronics: Audio & Radio

By month

1 report from November 2010 to October 2011; the most in October 2011, 1.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
October 2011	1

How badly anyone was hurt

No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made Oct 6, 2011, sent to the company Oct 14, 2011, published by CPSC Oct 28, 2011

The product, in the report: Onkyo Receiver, A/V receiver, model number TX NR-1008

Onkyo TX-NR-1008 receiver stopped working and showed blinking red power light indicating ‘protection mode’.
Disconnected all connections, unplugged, waited 2 days, plugged in and powered on as per manual. Product caught fire, with visible orange flames, heat, odor of melting plastic. Fire subsided after about 5 minutes after unplugging product.
Onkyo USA auth svc center refused to acknowledge product was defective, and did not repair or replace it. Onkyo USA customer service supported this opinion.

Model
TX NR-1008
Serial number
0936DC2070022391 A
Bought from
6th Ave. Electronics, New Jersey
Bought
Oct 3, 2010
Where
San Luis Obispo, California: Home/Apartment/Condominium
Who was involved
Age 39, Male
The reporter’s relation to them
Self
As this report names them
Brand ONKYO, made or sold by ONKYO USA CORP.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/20/2011) ONKYO USA CORP.: While we are comforted by the fact that there was no personal injury or property damage, we nevertheless are taking this situation with the seriousness that it deserves. Consumer safety and product safety are very important to us.
To complete your file on this matter, we wish to advise the Commission that:
1. The TX-NR1008 is UL and CSA tested and approved as are all Onkyo products sold in the United States and Canada. 2. Onkyo USA requires our factories to test all of our models for safety before we accept any deliveries. 3. We have included with this response pictures of the circuit board area of the failure. The clear pictures show the areas where liquid was introduced into the unit from some external source. We have included pictures of the top cover of the unit with the corresponding areas where the liquid was introduced. As is visible in the pictures there is no evidence of fire and the damage is limited to the failed component. 4. The power supply circuit of the Unit is equipped with a fuse which, together with the other safety circuitry in the Unit, is designed to protect the Unit against fire or electrical shock. 5. This event has been the result of the introduction of a liquid substance into the unit as an outside factor. 6. This situation was originally brought to our attention on 9/24/2011 by the authorize service center noted above, Adams Electronics. They detected the problem upon initial examination of the product and notified us by email and with pictures. We obtained the unit for inspection on 10/19/2011, the pictures attached are the result of that inspection.
We have had no similar incidents reported to us concerning this model. Thank you for entertaining this response and allowing us the time to look into this report, request the return of the unit and consult with our engineers and quality control staff. Very truly yours, Onkyo USA Corporation

CPSC report 20111006-9672A-2147474600. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

ONKYO sound equipment, kind not given

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.