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Philips stereo and hi-fi equipment

2 reports to CPSC, the latest made Oct 27, 2017. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Oct 27, 2017the latest report was made
  • Nov 7, 2013the earliest
  • 2with the company’s comments
Brand
Philips
Maker
Philips Consumer LifestyleMakers, importers or sellers, as the reports name them
Product
Stereo and hi-fi equipmentCPSC’s product type: Stereo or Hi-fi Components or Accessories (code 546), in Electronics: Audio & Radio

By month

1 report from November 2016 to October 2017; the most in October 2017, 1. 1 earlier report, since November 2013, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20171
November 20131

How badly anyone was hurt

  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. First aid

    Made Oct 27, 2017, sent to the company Nov 14, 2017, published by CPSC Nov 29, 2017

    The product, in the report: Philips Fidelio docking speaker. Built-in rechargeable Li-ion battery. Used to play your IPod or IPhone music through.

    7/11/2014, I purchased a refurbished Philips docking speaker from Wal-Mart online. I have used this unit coupled with Apple IPods, as intended, without any event. There was never any glitch or abnormal behavior from the unit prior the the incident. On the morning of 7/31/2017, I woke up to a strange sound coming from my bathroom. I went inside and the room was smoky. I heard a strange chirping sound and quickly realized the smoke was coming from the Philips unit. I unplugged it and took the IPod off. My hand was slightly burned, as the IPod unit was very, very hot. I thought to videotape the unit smoking and chirping, because it was so strange and scary. I have photos and the unit in my possession. Upon inspection, after everything cooled down, the connector of the Philips unit and the IPod connector had both melted. It was alarming, because had I not gotten up and gone to the unit, there, no doubt, would have been a fire. I contacted Philips on 8/11/17 about this. I let them know that I wanted to impress my concern for other people using this docking speaker model too. The unit was not in play mode at the time. I take good care of my things, so I can’t imagine what went wrong. Maybe the device was not flush-on, possibly causing the IPod and docking connection to try to communicate and heat up? I’m just not sure, as I’m not an electrical engineer. I strongly feel that this incident took place because of a Philips design flaw. I let them know that. If this was the impetus, had they had a click and release coupling mechanism, this likely would not have occurred. I am not an electrical engineer. All I know is that I used this product properly and it was heading toward a fire. I have retained the video footage of this. I felt they should have at least shown concern enough to inspect the unit. They did not. They closed the case because I could not produce the receipt in their time frame. I do not know how many units were sold, but I had purchased a second unit new and let them know that I will retire that one for safety sake. I was very surprised and found it disturbing that they just dismissed this without inspection. I think that is very irresponsible and reckless. I am bringing it to your attention because it was alarming and I am concerned for the public’s safety.

    Model
    A1238
    Serial number
    8K0329EM9ZS
    Bought from
    Walmart.com
    Bought
    Jul 11, 2014
    Where
    Churchville, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 48, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Philips, made or sold by Philips Consumer Lifestyle
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  2. No one hurt

    Made Nov 7, 2013, sent to the company Nov 18, 2013, published by CPSC Dec 3, 2013

    The product, in the report: MX920 Philips Magnavox home audio theatre system

    Product is a philips magnavox mx920 home theater receiver. I was using the system to listen to music when the product began to smoke. I then turned the system off and unplugged it from the power source. I have since seen that the product has been recalled (release #99-001), but philips and magnavox deny any record of the product being made let alone having been recalled.

    Model
    Mx920
    Serial number
    68190127
    Where
    Dallas, Texas: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    made or sold by Philips Consumer Lifestyle
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Stereo and hi-fi equipment

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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