Motorola cameras and photo equipment
5 reports to CPSC, the latest made Feb 21, 2024. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 5reports to CPSC
- Feb 21, 2024the latest report was made
- May 14, 2015the earliest
- 1with the company’s comments
- Brand
- Motorola
- Makers
- Motorola Mobility, Inc. and Exclusive Group, LLC DBA Binatone North AmericaMakers, importers or sellers, as the reports name them
- Product
- Cameras and photo equipmentCPSC’s product type: Photographic Equipment (code 536), in Electronics: Cameras & Camcorders
By month
The numbers, as a table
| Month | Reports |
|---|---|
| February 2024 | 1 |
| October 2021 | 1 |
| January 2017 | 1 |
| December 2016 | 1 |
| May 2015 | 1 |
How badly anyone was hurt
- Death 1
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
- No one hurt 3 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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Death Made Feb 21, 2024, sent to the company Mar 5, 2024, published by CPSC Mar 19, 2024
The product, in the report: Motorola baby monitor with camera and tablet display, white color, 5” display
A mother placed her 1-year-old child in a supine position in a crib, with a fleece blanket over her legs, and gave her a book to look at before falling asleep on 08/292023. At approximately 1615 on 08/29/2023, the mother went to get the children up from their nap. She came into the bedroom, turned toward the decedent’s crib, and found the decedent seated in the corner of the crib with her legs out in front of her, partially suspended, with the cord from a wall-mounted Motorola COMFORT75BU baby monitor looped around her neck and her head positioned with her chin against her chest. A mild to moderate ligature furrow was noted around the neck.
- Model
- Motorola Comfort75bu
- UPC
- 4290291008514
- Where
- Knoxville, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Age 1, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Motorola, made or sold by Exclusive Group, LLC DBA Binatone North America
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No one hurt Made Oct 29, 2021, sent to the company Nov 17, 2021, published by CPSC Dec 2, 2021
The product, in the report: Motorola MBP667CONNECT Video Baby Monitor with Wi-Fi Viewing, 2.8 Inch Color Screen, Two-Way Audio and Room Temperature Display Model: MBP667CONNECTBU FCC ID: VLJ-FOCUS67 IC: 4522A-FOCUS67M Model MBP667CONNECTBU
On 10/23/2021m we returned home to find that our Motorola baby monitor cord had caught fire and melted. We do not keep this product on 24/7, only at night when needed. Additionally, the camera unit was not even plugged into the cord when it burned. It is plugged into a completely safe and normal outlet, along with an [REDACTED] cord. We have no other issues with cords or outlets in our home, so I am very sure that this is a product issue. I went to check the video monitor in my daughter’s room and it was warm to the touch as well. Thankfully, this did not cause any injures but to think about what may have happened is terrifying. Best case scenario-a child or parent touching the monitor and getting burned. Worst case, our home burning down. I have reached out to Motorola via chat, phone, and email and they verbatim told me “there no option or solution they can provide”, since the item is outside of their one year warranty although their products are supposed to last longer than one year. I would be more than happy to provide documentation of these discussions. My greatest fear is that this could happen to another family, with much worse consequences, and I do not feel like Motorola cares enough to stop that from happening.
- Model
- MBP667CONNECTBU
- Serial number
- VT17015024361
- Where
- Hendersonville, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Age 0, Unspecified
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Motorola, made or sold by Motorola Mobility, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
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No one hurt Made Jan 3, 2017, sent to the company Jan 18, 2017, published by CPSC Feb 2, 2017
The product, in the report: Motorola Video monitor
We bought our video baby monitor roughly 2 years ago for our first child and started using it with our newborn a few months ago. I noticed it was smelling warm and immediately stopped using it. I had my husband look at it this morning and we noted that the charger/ adapter, started to melt, along with parts inside the adapter. This was in our newborns room! It did not trip a breaker, it did not stop working, nothing. It was not near anything else that was warm, or anything else even plugged in. There is no reason it should have gotten so hot that it began to melt. This is a huge fire hazard and I would hope that you all take this into consideration.
It was dry, but cold conditions outdoors. We had no electrical issues in our house.
- Model
- MBP421 BU
- Serial number
- VT1403038890G
- Bought from
- Baby’s R Us
- Bought
- Aug 1, 2014, about then
- Where
- Cheyenne, Wyoming: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Motorola, made or sold by Motorola Mobility, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
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No one hurt Made Dec 28, 2016, sent to the company Jan 18, 2017, published by CPSC Feb 2, 2017
The product, in the report: Motorola MBP36S Baby Monitor
Motorola baby monitor MBP36s Purchased at Target 60 days ago. The camera was placed on a dresser, flat surface, and away from any obstructions or soft fabrics. On Christmas Eve, I heard a “crunching of paper” type noise from the monitor so I went to check on my baby in his bedroom. His room smelled like plastic burning. I picked up the “camera” to check the plug and the camera was too hot to touch. It had melted the underpart of the Camera and the top of the dresser.
- Model
- MBP336SBU
- Bought from
- Target, California
- Bought
- Oct 5, 2016, about then
- Where
- escondido, California: Home/
Apartment/ Condominium - Who was involved
- Age 41, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Motorola, made or sold by Motorola Mobility, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
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Emergency room Made May 14, 2015, sent to the company Jun 12, 2015, published by CPSC Jun 26, 2015
The product, in the report: Video monitor for babies
On 5/1/15, a 10 month old baby was in his crib for a nap. A video baby camera which was fastened to the wall was turned on. The electrical cord for the camera was outside of the crib. The mother held the monitor while she went in her yard with her 5 year old child. The monitor began to beep and indicated “Lost Signal.” This was the same beep sound that it makes when the battery is low or when the mother walks to the basement or mailbox. The monitor made this beeping noise for about 20 minutes.
Since the mother also had a SIDS monitor which indicated that her infant was still breathing, she was not alarmed by the video monitor’s beeping sound. When she walked into the nursery she was surprised to see that the video monitor cord was wrapped around her child’s arm, chest, and neck. The infant was taking very shallow breaths and had broken blood vessels on his face.
Immediately the mother un-wrapped the cord and the infant caught his breath. The mother observed that her son had pulled the electrical cord out of the camera and through the rails on the crib.
The baby was very lethargic. He was examined in an emergency room at which time an x-ray showed that his lungs were clear. He was diagnosed with facial petechiae from a near death experience.
- Model
- MBP33BU
- Serial number
- A1304067668GN
- Bought from
- Buy Buy Baby
- Bought
- Jul 1, 2014, about then
- Where
- Canton, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 0, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Motorola, made or sold by Motorola Mobility, Inc.
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.