Sondors e-bikes
1 report to CPSC, the latest made May 22, 2024. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- May 22, 2024the latest report was made
- May 22, 2024the earliest
- 0with the company’s comments
- Brand
- Sondors
- Maker
- Sondors Inc.Makers, importers or sellers, as the reports name them
- Product
- E-bikesElectric pedal-assist bicyclesCPSC’s product type: Electric power-assisted pedal bicycles (code 5045), in Sports and Recreation: Recreational Vehicles (Unlicensed)
By month
The numbers, as a table
| Month | Reports |
|---|---|
| May 2024 | 1 |
How badly anyone was hurt
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
First aid Made May 22, 2024, sent to the company May 28, 2024, published by CPSC Jun 11, 2024
The product, in the report: Sondors Smart Step Ebike Fork Manufactured 2017/2018. Purchased Jan 2019 Bike and fork are white
The fork on a Sondors Smart Step Ebike has separated at the factory pressed junction between stanchions and uppers. The bike was being ridden on a road at 10 mph. The rider suffered minor scratches and injuries
- Model
- Smart Step
- Serial number
- SZ190625
- Bought from
- www.sondors.net
- Bought
- Jan 10, 2019, about then
- Where
- Koloa, Hawaii: Street or Highway
- Who was involved
- Unspecified
- The reporter’s relation to them
- No Relationship
- As this report names them
- Brand Sondors, made or sold by Sondors Inc.
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.