Ride1Up e-bikes
2 reports to CPSC, the latest made Apr 6, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Apr 6, 2026the latest report was made
- Nov 25, 2025the earliest
- 0with the company’s comments
- Brand
- Ride1Up
- Maker
- Ride1UPMakers, importers or sellers, as the reports name them
- Product
- E-bikesElectric pedal-assist bicyclesCPSC’s product type: Electric power-assisted pedal bicycles (code 5045), in Sports and Recreation: Recreational Vehicles (Unlicensed)
By month
The numbers, as a table
| Month | Reports |
|---|---|
| April 2026 | 1 |
| November 2025 | 1 |
How badly anyone was hurt
- Hospital admission 1 CPSC: Injury, Hospital Admission
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hospital admission Made Apr 6, 2026, sent to the company Apr 9, 2026, published by CPSC Apr 23, 2026
The product, in the report: Manufacturer: Ride1Up Model: Roadster v3 e-bike Size: Large Purchased: June 27, 2025
Due to what I believe is a faulty design, my e-bike crashed on a busy paved road. I broke four ribs, two of them in multiple places, and suffered bleeding around my lungs as well as significant abrasions on my knee and elbow and minor hand and wrist pain (no additional breaks). I was admitted to the hospital and spent two days there for treatment of the injuries and the pain with morphine and fentanyl. Doctors prescribed me strong prescription pain meds. A week later I returned to the emergency room in severe pain, when a new set of CT scans and X-rays disclosed the extent of my injuries was worse than doctors first realized. I am still recovering more than five weeks later. The cause of this accident: The front fender/mud guard is attached to the frame by a single bolt between the forks. (Please see attached photos. Note that the horizontal arms attaching the forks to the fender/mud guard do not stop the fender/mud guard from dropping vertically into the wheel. They only dampen lateral movement of the fender/mud guard.) This single bolt screws in upward into the fame and away from the ground. Gravity pulls this bolt downward toward the ground and away from the bike frame. The act of riding the bike causes vibration that further loosens it. In my case, the bolt came completely detached from the frame while riding downhill. This caused the fender/mud guard to fall into the front wheel and instantly lock up the front wheel at 20-30mph. This sent me flying, and my body crashed violently onto the pavement on my back, breaking four ribs. The crash occurred on a busy road. Luckily, no car was immediately behind me on this narrow road, or it would have run me over. I first noticed the nut backing out a few months after purchasing the bike. What tipped me off was an odd rubbing sound coming from the front wheel. This caused me to remove the front wheel and discover the bolt halfway backed out of the frame. At that time I tightened the bolt back into the frame, which fixed the problem -- temporarily, as I learned when I crashed. At minimum, this bolt should be secured by Loctite or a similar compound. Ideally, the bolt should be redesigned so that it cannot be unscrewed or backed out without high torque. Vibration from riding the bike should never cause it to back out. I worry other riders of this bike are also at risk.
- Model
- Roadster v3
- UPC
- Not available
- Serial number
- FZCJ6250100989
- Bought from
- PedalTec Electric Bikes, Lewes, Delaware
- Bought
- Jun 27, 2025
- Where
- McLean, Virginia: Street or Highway
- Who was involved
- Age 57, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Ride1Up, made or sold by Ride1UP
- How badly, in CPSC’s words
- Injury, Hospital Admission
-
First aid Made Nov 25, 2025, sent to the company Dec 1, 2025, published by CPSC Dec 15, 2025
The product, in the report: Ride1Up Electric Bike, Model: Cafe Cruiser
My son’s e-bike experienced a sudden unintended acceleration which caused him to fall off the bike. While diagnosing the issue in my garage, I experienced the same issue and the bike crashed into the garage door. I contacted the manufacturer, Ride1Up in San Diego, and they acknowledged that the issue existed. They instructed me to buy a replacement throttle cable from them to correct the issue. It is as issue that stems from malfunctions within the e-bike’s throttle controller. I am concerned this could happen to others who would not know the e-bike is prone to this.
- Model
- Cafe Cruiser
- Serial number
- FZCJ3220300896
- Bought from
- Eforce Bikes, Colorado
- Bought
- Jun 1, 2023, about then
- Where
- Denver, Colorado: Street or Highway
- Who was involved
- Age 35, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Ride1Up, made or sold by Ride1UP
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.