Queitkat e-bikes
1 report to CPSC, the latest made Mar 15, 2024. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Mar 15, 2024the latest report was made
- Mar 15, 2024the earliest
- 0with the company’s comments
- Brand
- Queitkat
- Maker
- QuietKatMakers, importers or sellers, as the reports name them
- Product
- E-bikesElectric pedal-assist bicyclesCPSC’s product type: Electric power-assisted pedal bicycles (code 5045), in Sports and Recreation: Recreational Vehicles (Unlicensed)
By month
The numbers, as a table
| Month | Reports |
|---|---|
| March 2024 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Mar 15, 2024, sent to the company Mar 20, 2024, published by CPSC Apr 3, 2024
The product, in the report: 2023 Queitkat Apex Pro ebike
On November 14, 2024 I purchased a Queitkat Apex Pro ebike. From day one I have had nothing but problems with the bike and the service of the company. First, after receiving the bike, I noticed the rear wheel sprocket protector wasnt installed on the bike and it is a required safety part that is required to be installed on any bike sold in the USA. It was only after several arguments and an escalation to a manager that it was finally taken care of. Since then I have had many other major issues with the bike including having to replace the shifter which could have caused the exact problem the missing part is meant to prevent. More recently I noticed some loose fasteners that hold the dropouts on the rear frame. Upon inspection I found that there is a major design flaw with using these fasteners as they should never be used for an application like this and their failure is imminent in a very short time. I have only had the bike for 4 months over the winter with few miles on it and something like this should not be wearing out so quickly and actually at all as it is a critical part of the frame and its failure will certainly cause an injury to the rider. Not only is the company refusing to recognize this, they are refusing to honor their lifetime frame warranty and replace these parts when they wear out again. The failure of these fasteners will certainly cause injury in the future and the companies refusal to recognize this honor their warranty needs to be investigated before an injury occurs. I have overwhelming evidence to support my case and would be glad to provide whatever is necessary.
- Model
- Apex Pro
- UPC
- N/
A - Serial number
- 0K22038156
- Bought from
- https:/
/ quietkat.com - Bought
- Nov 14, 2023
- Where
- Pinckney, Michigan: Other
- Who was involved
- Age 55, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Queitkat, made or sold by QuietKat
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.