Hearth Record

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Queitkat e-bikes

1 report to CPSC, the latest made Mar 15, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Mar 15, 2024the latest report was made
  • Mar 15, 2024the earliest
  • 0with the company’s comments
Brand
Queitkat
Maker
QuietKatMakers, importers or sellers, as the reports name them
Product
E-bikesElectric pedal-assist bicyclesCPSC’s product type: Electric power-assisted pedal bicycles (code 5045), in Sports and Recreation: Recreational Vehicles (Unlicensed)

By month

1 report from April 2023 to March 2024; the most in March 2024, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
March 20241

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Mar 15, 2024, sent to the company Mar 20, 2024, published by CPSC Apr 3, 2024

    The product, in the report: 2023 Queitkat Apex Pro ebike

    On November 14, 2024 I purchased a Queitkat Apex Pro ebike. From day one I have had nothing but problems with the bike and the service of the company. First, after receiving the bike, I noticed the rear wheel sprocket protector wasnt installed on the bike and it is a required safety part that is required to be installed on any bike sold in the USA. It was only after several arguments and an escalation to a manager that it was finally taken care of. Since then I have had many other major issues with the bike including having to replace the shifter which could have caused the exact problem the missing part is meant to prevent. More recently I noticed some loose fasteners that hold the dropouts on the rear frame. Upon inspection I found that there is a major design flaw with using these fasteners as they should never be used for an application like this and their failure is imminent in a very short time. I have only had the bike for 4 months over the winter with few miles on it and something like this should not be wearing out so quickly and actually at all as it is a critical part of the frame and its failure will certainly cause an injury to the rider. Not only is the company refusing to recognize this, they are refusing to honor their lifetime frame warranty and replace these parts when they wear out again. The failure of these fasteners will certainly cause injury in the future and the companies refusal to recognize this honor their warranty needs to be investigated before an injury occurs. I have overwhelming evidence to support my case and would be glad to provide whatever is necessary.

    Model
    Apex Pro
    UPC
    N/A
    Serial number
    0K22038156
    Bought from
    https://quietkat.com
    Bought
    Nov 14, 2023
    Where
    Pinckney, Michigan: Other
    Who was involved
    Age 55, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Queitkat, made or sold by QuietKat
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to E-bikes

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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