Orion Moto e-bikes
1 report to CPSC, the latest made Mar 29, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Mar 29, 2026the latest report was made
- Mar 29, 2026the earliest
- 1with the company’s comments
- Brand
- Orion Moto
- Maker
- Orion MotoMakers, importers or sellers, as the reports name them
- Product
- E-bikesElectric pedal-assist bicyclesCPSC’s product type: Electric power-assisted pedal bicycles (code 5045), in Sports and Recreation: Recreational Vehicles (Unlicensed)
By month
The numbers, as a table
| Month | Reports |
|---|---|
| March 2026 | 1 |
How badly anyone was hurt
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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Emergency room Made Mar 29, 2026, sent to the company Apr 2, 2026, published by CPSC Apr 16, 2026
The product, in the report: 2024 Orion e20x 20 Wheel 500W 48V Deluxe Electric Balance Bike
Orion e20 Electric Balance Bike Charging Port Failure
On March 29, 2026, an 8-year-old child sustained burn injuries to his hand and fingers while connecting an Orion e20 electric balance bike to its original provided charger under adult supervision. At the moment of connection, an arc flash event occurred at the charging port, causing immediate burns concentrated at the fingertips of the child’s hand. The child was transported by ambulance and treated at the emergency room, where burns were assessed and the child was discharged the same day.
Key facts: The original OEM charger (Model C120 V540A20, manufactured by Guangzhou Electrony Corporation) was used confirmed by the e20x-specific warning label on the charger itself
The power strip the charger was plugged into was not connected to the wall outlet, meaning there was no AC power in the circuit ruling out the wall outlet, power strip, and AC side of the charger as fault sources
The fault was therefore DC in origin, consistent with a battery-level arc flash at the moment of connector engagement
Visible burn damage and charring is present on the bike’s charging port
Visible melting and burn damage is present on the DC connector tip of the provided charger
An adult was present and supervising at the time of the incident
The bike is marketed and sold exclusively for children ages 8-12
The battery is a 48V 8Ah LiFePO4 pack capable of delivering extremely high instantaneous current during a short circuit event
No prior damage to the charger connector was observed before the incident
The charging port cover was used regularly, though not guaranteed to have been in place at all times prior to the incident
Evidence in hand:
Photographs of burn injuries to the child’s hand and fingers
Photograph of visible charring and burn damage to the bike’s charging port
Photographs of the OEM charger including the e20x-specific warning label confirming correct charger use
Photograph of melted and burned DC connector tip on the charger
Assessment:
The evidence is consistent with a battery management system (BMS) failure to interrupt a short circuit event at the moment of connection, resulting in an uncontrolled arc flash at the charge port interface. The absence of AC power in the circuit eliminates all components upstream of the charger’s DC output as contributing factors. The fault originated at the bike’s battery charging port level.
- Model
- 2024 Orion e20x
- Bought from
- www.orionmoto.com
- Bought
- May 30, 2025
- Where
- Oceanside, California: Home/
Apartment/ Condominium - Who was involved
- Age 8, Unknown
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Orion Moto, made or sold by Orion Moto
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.