Hearth Record

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isinwheel e-bikes

2 reports to CPSC, the latest made Aug 16, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Aug 16, 2026the latest report was made
  • Nov 4, 2025the earliest
  • 0with the company’s comments
Brand
isinwheel
Maker
ISINWHEELMakers, importers or sellers, as the reports name them
Product
E-bikesElectric pedal-assist bicyclesCPSC’s product type: Electric power-assisted pedal bicycles (code 5045), in Sports and Recreation: Recreational Vehicles (Unlicensed)
Other ways the reports write the brand (1)

“isinwheel Ucity Electric Cruiser Bike”

By month

2 reports from September 2025 to August 2026; the most in August 2026, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
August 20261
November 20251

How badly anyone was hurt

  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Aug 16, 2026, sent to the company Aug 31, 2026, published by CPSC Sep 15, 2026

    The product, in the report: The product is an electric bike, its name is the isinwheel U1, and this model is black (but the U1 comes in black or white). It has 14 inch tires, weighs about 52 pounds, with dimensions of 47.2 x 22.8 x 39.4 inches. It has a 500W rear hub motor, 36V 7.8Ah battery, and it’s top speed is about 20 mph.

    Our family was biking together and my daughter was riding the Isinwheel U1. We stopped and got off the bikes to walk across the road. When she was walking with the U1 it started moving forward on its own without any input from her, pulling her into the road. Fortunately there were no cars coming but she was very scared, and could have been hit if there was traffic. The same thing happened to me when I tried to walk with it. This happens consistently every time someone tries to walk with the bike and the pedal assist is set to anything other than zero. This didnt seem to start happening until months after we had purchased the bike, and is a very dangerous situation. I contacted the manufacturer and they thought it might be a problem with the throttle, however, they were not willing to fix the product at their cost. I have a video of the issue occurring, and correspondence with the manufacturer that I can provide if it would help.

    Model
    isinwheel U1
    UPC
    None
    Serial number
    None listed SN space is blank
    Bought from
    Amazon
    Bought
    Jul 2, 2025, about then
    Where
    High Point, North Carolina: Street or Highway
    Who was involved
    Age 9, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand isinwheel, made or sold by ISINWHEEL
    How badly, in CPSC’s words
    Incident, No Injury
  2. First aid

    Made Nov 4, 2025, sent to the company Nov 18, 2025, published by CPSC Dec 3, 2025

    The product, in the report: isinwheel Ucity Electric Cruiser Bike Product Dimensions 66.5 26.8 45.3 in / 169 68 115 cm Max Load 264 lbs / 120 kg Net Weight 60 lbs

    I bought a ebike for my daughter online www.isinwheel.com, Model: isinwheel Ucity Electric Cruiser Bike. Both front brake and back brake do not work in two months. I contacted the support with isinwheel, they let me to repair, but they did not nothing. My daughter dare not to ride this ebike now.

    Model
    isinwheel Ucity Electric Cruiser Bike
    Bought from
    https://www.isinwheel.com/
    Bought
    Aug 25, 2025, about then
    Where
    Irvine, California: Home/Apartment/Condominium
    Who was involved
    Age 56, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand isinwheel Ucity Electric Cruiser Bike, made or sold by ISINWHEEL
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to E-bikes

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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