Hearth Record

Back to E-bikes

HeyBike e-bikes

5 reports to CPSC, the latest made Jul 2, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 5reports to CPSC
  • Jul 2, 2026the latest report was made
  • Feb 1, 2025the earliest
  • 0with the company’s comments
Brand
HeyBike
Maker
Heybike Inc.Makers, importers or sellers, as the reports name them
Product
E-bikesElectric pedal-assist bicyclesCPSC’s product type: Electric power-assisted pedal bicycles (code 5045), in Sports and Recreation: Recreational Vehicles (Unlicensed)
Other ways the reports write the brand (2)

“Hey Bike ranger 2.0” and “HeyBike Tyson”

By month

3 reports from August 2025 to July 2026; the most in July 2026, 1. 2 earlier reports, since February 2025, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
July 20261
June 20261
April 20261
July 20251
February 20251

How badly anyone was hurt

  • Emergency room 2 CPSC: Injury, Emergency Department Treatment Received
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 1 CPSC: Incident, No Injury
  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, no treatment

    Made Jul 2, 2026, sent to the company Jul 7, 2026, published by CPSC Jul 21, 2026

    The product, in the report: Heybike is an adult electric bike. The Ranger 2.0 model where the seat folds up and the battery is under the seat. It is green, weighs roughly 100lbs. The Ranger 2.0, 1400watts model. It has 600w removable battery. All terrain and holds 330lbs.

    I purchased a Hey Bike Ranger 2.0 model and the screws fall off the rear wheel randomly. I fell off the bike while riding resulting in roadrash. I replaced the screws and they fall out after every ride. I’ve also tried Locktight and they still fall out. The screws have fallen out three times and non repairable with new screws, as they fall out too. The bike is ridden for leisure and errands. Ridden on regular concrete trails and roads, no off road use. The company doesn’t take it seriously although I’ve explained this can cause a serious injury or death.

    Model
    Ranger 2.0
    UPC
    015747704
    Serial number
    Hbk2vl00015hy
    Bought from
    Amazon
    Bought
    Jul 3, 2025
    Where
    IA, Iowa: Street or Highway
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand HeyBike, made or sold by Heybike Inc.
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  2. No one hurt

    Made Jun 24, 2026, sent to the company Jun 29, 2026, published by CPSC Jul 14, 2026

    The product, in the report: Heybike villain electrical bike

    Electrical bike caught fire in garage and started house fire

    Model
    Villain
    Serial number
    Sx26e2ul1200576
    Bought from
    Amazon
    Bought
    May 28, 2026, about then
    Where
    Tallahassee, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Heybike, made or sold by Heybike Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  3. Emergency room

    Made Apr 17, 2026, sent to the company Apr 22, 2026, published by CPSC May 6, 2026

    The product, in the report: Heybike Cityscape Electric Bike 350W(Peak 500W) Electric City Cruiser Bicycle Up to 40 Miles Removable Battery, 7-Speed and Dual Shock Absorber, 26” Electric Commuter Bike for Adults

    My wife has several times reported instances in which her HeyBike Cityscape (2024) has suddenly and inexplicably accelerated without her touching the throttle.

    There have been two instances in which my wife’s HeyBike has injured her. In October 2025, she was riding her HeyBike when it suddenly accelerated as she was turning a corner (without her touching the throttle). She slammed into the sidewalk and was thrown off the bike. In addition to a sprained ankle & road rash, she broke her foot.

    Two weeks ago, she turned on her bike and was walking it it through a school yard when it suddenly accelerated (again without her touching the throttle). It severely bruised her legs and hips (welts). Her school recorded CCTV camera footage of the event wherein the bike suddenly and unexpectedly accelerated on its own.

    She appreciates her bike, but not to the point where it will cause her serious injury. We purchased the HeyBike on July 2024. The model is as follows:

    Heybike Cityscape Electric Bike 350W(Peak 500W) Electric City Cruiser Bicycle Up to 40 Miles Removable Battery, 7-Speed and Dual Shock Absorber, 26” Electric Commuter Bike for Adults

    Model
    Cityscape Electric Bike 350W
    Serial number
    HBK230625278
    Bought from
    amazon.com
    Bought
    Jul 16, 2024
    Where
    San Francisco, California: School
    Who was involved
    Age 51, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand HeyBike, made or sold by Heybike Inc.
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  4. No incident, no one hurt

    Made Jul 31, 2025, sent to the company Aug 28, 2025, published by CPSC Sep 12, 2025

    The product, in the report: The item is a Heybike Tyson which is an electric bike. Its white with blue trimming. Its a foldable e-bike with 55 MI max operating range and 28 MPH max speed.

    Im a reporter/producer for a news station in Detroit and I purchased a HeyBike for work purposes. In the process of using the bike, the battery started sparking making it a fire hazard. I reached out to the company and theyve been blowing me off by not retrieving the bike and sending me a new one instead. Instead they made me jump through hoops until my warranty expired and now are only offering a $100 credit for a $1,500 bike.

    Model
    HBK-Tyson-U
    UPC
    860010173107
    Bought from
    Best Buy Southfield, Michigan
    Bought
    Sep 3, 2023
    Where
    Detroit, Michigan: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand HeyBike Tyson, made or sold by Heybike Inc.
    How badly, in CPSC’s words
    No Incident, No Injury
  5. Emergency room

    Made Feb 1, 2025, sent to the company Feb 6, 2025, published by CPSC Feb 21, 2025

    The product, in the report: Hey Bike ranger 2.0

    I purchased a Hey Bike Ranger 2.0 from a third-party seller on Amazon called Jasion Bikes. Hi constructed the bike according to their specific directions. I use the bike for about one week without any issue. I was riding the bike normally as I would any other day when suddenly the front wheel became disengaged causing me to crash. I flew over the handlebars of the bike and crashed into the concrete face first. The accident may have likely been fatal had I not been wearing a full face motorcycle helmet. I sustained a major injury to my left knee and minor injury to my right knee, right elbow, and upper right thigh.

    Model
    Ranger 2.0
    Bought from
    Amazon.com
    Bought
    Jan 1, 2025, about then
    Where
    Merced, California: Street or Highway
    Who was involved
    Age 37, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Hey Bike ranger 2.0, made or sold by Heybike Inc.
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to E-bikes

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.