Arctic Cat utility vehicles

The reports, as CPSC published them

1. No one hurt

   Made Aug 3, 2019 · , sent to the company Sep 17, 2019 · , published by CPSC Oct 9, 2019

   The product, in the report: 2007 Arctic Cat Prowler 650 H1 XT side by side atv / UTV arctic cat green in colour | Model Prowler 650 H1 XT

   I would like to report a safety concern !! My wife was out for a ride on our arctic cat prowler 650 h1 xt side by side UTV and she said while driving the bike became very loud so she stoped and inspected the bike and she discovered that under the cargo box the muffler was laying on top of a bar and there was oil on the rear bars and was not good so she left the bike there and proceeded to walk back about 2 miles to reach me I then went to pick up bike with my truck and trailer and when I got there I noticed the muffler on the ground I looked at muffler and noticed the piece of pipe that is welded into muffler had broke right at the welded area and therefore the muffler was not secure and just hanging of the hanger until it fell off and when it fell off it knocked the other exhaust pipe upward towards the plastic cargo box and at that time I discovered a hole melted right through the plastic cargo box and there was a jerry can of gas within inches away from that melted hole that could have been an explosive fire causing injury or death ! In my eyes this is clearly a safety concern and should merit a recall notice ! I bought this bike new as a demo in 2007 this incident happened in August 2008 I have contacted arctic cat manufacture at that time and explained and even sent them a detailed letter and pictures she basically brushed me off by saying our bikes our tested and they don’t get hot enough to do that is what she told me ! So I felt like that’s not going anywhere so I then decided to take bike back to dealer and let them determine outcome and the dealer took pictures and appraised the damage at $974.91 ca. And sent it out to them and told me they make the decision ! So as I was at the dealer I decided to take a look under the cargo box of the newer model and wow I discovered that they put a heat shield under the cargo box and redesigned the muffler system ! If we go back to what they told me was are bikes don’t get hot enough to do that why did they install heat shield on the newer model and redesign muffler system !! So I just gave up on them! They did not even replace damaged parts! Now fast forward from 2008 until approx. 2017 I came across the new design muffler system so had it installed seemed fine ! Then July 6 th 2019 I went on a ride for couple hours with my wife and my son and I was driving down gravel road and I started smelling something burning turned and looked and smoke coming from plastic cargo box I quickly hit the brakes and quickly got off bike and removed the jerry can of gas that was in cargo box! And again melted hole in the cargo box! That is clearly a safety issue and the manufacture should be held accountable ! Pictures upon request! Hope to hear from you ! Thanks [REDACTED]

   Model

   Prowler 650 H1 XT

   Serial number

   [REDACTED]

   Bought from

   Bayou Park Marine

   Where

   Timmins, Canada: Other

   Who was involved

   Age 42, Male

   The reporter’s relation to them

   My Spouse

   As this report names them

   Brand Arctic Cat, made or sold by Arctic Cat Inc.

   How badly, in CPSC’s words

   Incident, No Injury

2. No one hurt

   Made Dec 8, 2018 · , sent to the company Dec 20, 2018 · , published by CPSC Feb 14, 2019

   The product, in the report: Arctic Cat Wildcat Trail ATV

   I purchased an Arctic Cat Wildcat Trail ATV on July 10.2018. It was delivered on July 14,2018. On July 26, 2018, it caught fire and burned down my 40’x42’all metal and concrete building causing catastrophic property loss.

   This machine had been on recall for starting fires. https://www.arcticchat.com/.../wildcat/457010-exhaust-heat-shields-melt-down.html The “fix” did not work! Heat Shields made out of aluminum melted causing fires. https://www.google.com/search?biw=1044&bih=1025&tbm=isch&sa=1&ei=pW8JXOa3CPCN5wKr65nQCg&q=wildcat+sport+heat+shield+recall&oq=wildcat+sport+heat+shield+recall&gs_l=img.3...0.0..407658...0.0..0.0.0.......0......gws-wiz-img.HP7T-O4dkZ4#imgdii=SKdTQ2zqWH4ucM:&imgrc=vJIDrqeQEOAJTM:

   Textron, parent company of Arctic Cat, knows about this problem. I find it very strange that Textron modified the recall on September 11, 2018 to the Canadiens but not to the USA after my fire.

   There are certain facts to substantiate my claim. There were 444 of these machines that the plastic panels were melted on which initiated the recall. There were 6 fires at that time that totally destroyed the Arctic Cat Wildcat Trail ATV ,,, models 2014-2017. There has been loss of property associated with this machine already ,,, before my fire. The business, B&F INC where I purchased the machine has installed a fire guard on 2013 Models which were not on the recall. That indicates this goes back to the beginning of manufacture. I have now made a complaint to the Consumer Safety Affairs https://applications.sc.gov/DCAComplaintSystem/Login/ConsumerLogin.aspx to alert them to this issue of safety for the owners of those machines.

   Recall Details Transport Canada Recall 2017510 On certain side-by-side UTVs, the splash panels located behind the driver and passenger seats could melt, potentially resulting in a fire. This could increase the risk of injury and/or damage to property. Correction: Dealers will replace the plastic splash panels behind both the operator and passenger seat with revised ones with added heat reflective material, as well as replace the current aluminium exhaust head pipe shield with a new stainless steel head pipe shield equipped with a better insulator material. Additionally, dealers will ensure the spark plug caps are properly and fully inserted into the engine. Note: In the interim, owners are advised to stop riding their UTV until the defect has been repaired.

   Textron has refused to make settlement in my property loss case. I have scoured the Internet and found out that these machines are still a threat to people as well as property. I can provide pictures of the incidents along with testimonials from owners if needed.

   I have plenty pictures and files of both the issues that still exist with the product and to support my claim. I tried up loading some of these pictures and files but your form would not accept them. If you e-mail me at crawdaddy2008@live.com, I will be able to send them to you.

   Model

   U2015W5T4CUSR2015 U122 Arctic Cat Wildcat Trail ATV

   Serial number

   [REDACTED]

   Bought from

   B & F INC

   Bought

   Jul 10, 2018

   Where

   Hodges, South Carolina: Farm/Ranch

   Who was involved

   Age 72, Male

   The reporter’s relation to them

   Self

   As this report names them

   Brand Arctic Cat, made or sold by Arctic Cat Inc.

   How badly, in CPSC’s words

   Incident, No Injury

3. No one hurt

   Made Apr 3, 2018 · , sent to the company Apr 11, 2018 · , published by CPSC Apr 25, 2018

   The product, in the report: 2014 Arctic Cat Wildcat Trail XT Side by side Black and green

   On 8/28/17 at the height of fire season I took my Arctic Cat Wildcat Trail XT out for a drive. Not long after I seen smoke. I then pulled over on the next pull out and went around to check it out and seen the fire in the engine department passengers side. I was very shaken up... Not having any water to put on the flame. I flagged down a [REDACTED] driver. Unfortunately he only had a cup of water. It was burning threw the anti-freeze line so it actually put out the flames. It did however burn threw the back panel between my the seats. He quickly drove me back home where a neighbor and I brought up some water to cool it down and to make sure it didn’t start back up.

   Model

   Wildcat Trail XT Side by side

   Serial number

   [REDACTED]

   Bought from

   Clark’s Marine and Power Sports

   Bought

   Sep 27, 2014

   Where

   Metaline Falls, Washington: Street or Highway

   Who was involved

   Age 53, Female

   The reporter’s relation to them

   Self

   As this report names them

   Brand Arctic Cat, made or sold by Arctic Cat Inc.

   How badly, in CPSC’s words

   Incident, No Injury

4. No one hurt

   Made Oct 25, 2017 · , sent to the company Mar 8, 2018 · , published by CPSC Mar 23, 2018

   The product, in the report: 2015 Arctic Cat Wildcat Sport Limited EPS

   The submitter drove the unit to a convenience store, approximately 2.5 miles from the Cranberry Inn and as he was getting back to the Cranberry Inn the submitter was told by others that the bottom of the unit was extremely red. The submitter said he noticed smoke and plastic dripping from the unit. The submitter said the unit has burn damages near the passenger seat, where the muffler and exhaust are located.

   The submitter said he noticed many similar reports online for this model and that the firm has issued a stop sale of these units.

   The submitter indicated that the unit has 2,400 miles (estimated). No prior incidents. No injuries being reported.

   The submitter said he has contacted the retailer and informed them of the incident. He was told that is unit is not recalled and that the firm has issued a stop sale on these units.

   The submitter also contacted the firm twice (218-681-9851) yesterday and today but they have not returned his calls.

   Model

   2015 Arctic Cat Wildcat Sport Limited EPS

   UPC

   Unknown

   Serial number

   [REDACTED]

   Bought from

   Harley Davidson Wausau, Wisconsin

   Bought

   Aug 15, 2015, about then

   Where

   Mercer, Wisconsin: Other Public Property/Office

   Who was involved

   Unknown

   The reporter’s relation to them

   Unspecified

   As this report names them

   Brand Arctic Cat, made or sold by Arctic Cat Inc.

   How badly, in CPSC’s words

   Incident, No Injury

5. Hurt, no treatment

   Made Aug 2, 2016 · , sent to the company Aug 26, 2016 · , published by CPSC Sep 12, 2016

   The product, in the report: Side by Side ATV

   2013 side by side ATV 1000 purchased at Retailer in Cave Junction, Oregon July 22nd, 2014.

   He began having problems around July 2015 he noticed that the passenger who was riding with him said their seat was extremely hot and when the caller took the seat off and saw that the plastic platform that the seat slid and locked into was melted with a hole burned through the platform leaving little between the passenger and the motor. He returned it to the place of purchase where it was repaired at their expense.

   He had been riding in the woods July 27th, 2016 for approximately one half hour when the ATV burst into flames with both he and his passenger were burned before they were able to jump off. The burns are described as minor with no physician or hospital visits by either. The caller burned his index finger and his passenger was burned on his left elbow and forearm.

   The flames were around 40 to 42 inches high.

   Once he and his passenger jumped off the flames went low enough that the caller pulled the engine cover off quickly so that they could begin throwing dirt on it in an effort to extinguish the flames but then the flames began getting higher again.

   The fire from the side by side started a forest fire for which the caller is in danger of being charged with fire suppression

   He contacted the manufacturer Monday, August 1st, 2016 and was informed that they want to inspect the unit.

   The caller agreed with this offer then contacted the forest service to be sure it wasn’t disposed of once they complete their inspection.

   Model

   U2013P4W1PUSU

   Serial number

   4UF13MPV4DT303574

   Bought from

   Dave’s Equipment, Oregon

   Bought

   Jul 22, 2014

   Where

   Yreka, California: Place of Recreation or Sports

   Who was involved

   Age 68, Male

   The reporter’s relation to them

   No Relationship

   As this report names them

   Brand Arctic Cat, made or sold by Arctic Cat Inc.

   How badly, in CPSC’s words

   Injury, No First Aid or Medical Attention Received

6. Hurt, care not known

   Made Oct 2, 2015 · , sent to the company Oct 13, 2015 · , published by CPSC Oct 27, 2015

   The product, in the report: ATV

   on the 26th of June of this year, in a route in [REDACTED], suddenly the steering wheel of the atv abruptly hardened and almost caused me to drive off the road in a turn, losing the control and very close to having a front crash.. after that, the rest of my trip was terrible and it provoked me getting multiple blisters in the hands because of the extra effort to steer the wheel. Until recently I found out of the recall for these vehicles, but i never received a warning as I think I should have, I found out about it on the internet

   Model

   A2009IBT4EUSR 700 H1 4X4 AUTO

   Serial number

   4UF09ATVX9T202240

   Bought from

   Day’s Power Sports, West Virginia

   Bought

   Nov 11, 2010

   Where

   durango, Mexico: Farm/Ranch

   Who was involved

   Age 59, Male

   The reporter’s relation to them

   Self

   As this report names them

   Brand ARCTIC CAT, made or sold by Arctic Cat Inc.

   How badly, in CPSC’s words

   Injury, Level of care not known

7. No one hurt

   Made Sep 16, 2015 · , sent to the company Oct 9, 2015 · , published by CPSC Nov 2, 2015

   The product, in the report: 2014 Arctic Cat Wildcat Trail XT

   I was driving my Arctic Cat Wildcat Trail XT down a trail and the door popped open and hit a tree. No injuries where sustained however I see this as a serous safety issue. Others have had similar issues after doing some research online. The dealer and manufacturer claimed I did not shut the door correctly however I’m certain it was fully latched when riding. This happened out of the blue after driving for over an hour on the trails. Others have reported this issue happening while transporting the UTV also and another safety issue with that as well.

   Model

   Wildcat Trail XT

   UPC

   n/a

   Serial number

   n/a

   Bought from

   heinenmotorsports, Minnesota

   Bought

   Jul 23, 2015

   Where

   Gilbert, Minnesota: Place of Recreation or Sports

   Who was involved

   Age 34, Male

   The reporter’s relation to them

   Self

   As this report names them

   Brand Arctic Cat, made or sold by Arctic Cat Inc.

   How badly, in CPSC’s words

   Incident, No Injury

8. No one hurt

   Made Nov 27, 2014 · , sent to the company Dec 5, 2014 · , published by CPSC Dec 19, 2014

   The product, in the report: Arctic cat prowler 500 HDX XT 2014 side by side utv

   I was driving a 2014 Arctic Cat prowler 500 HDX XT vin #[REDACTED] on 11/27. While going up a hill it skipped a few times so I turned around and headed home it skipped a couple more times then ran fine. After I got turned around I smelled gas I looked over to see a small puff of smoke come out from under the seat on the passengers side. I shut the machine off as soon as it was off I heard a poof and flames were coming from under the seat I attempted to use snow to put it out but it went up too fast. Before the fire department could arrive it was a total loss

   Model

   Prowler 500 HDX XT

   Serial number

   [REDACTED]

   Bought from

   Robbins sled shop

   Bought

   Sep 8, 2014

   Where

   Claremont, New Hampshire: Street or Highway

   Who was involved

   Age 35, Male

   The reporter’s relation to them

   Self

   As this report names them

   Brand Arctic Cat, made or sold by Arctic Cat Inc.

   How badly, in CPSC’s words

   Incident, No Injury

9. No one hurt

   Made Nov 7, 2014 · , sent to the company Dec 16, 2014 · , published by CPSC Jan 2, 2015

   The product, in the report: ATV 4x4, 2 seater, side by side

   The consumer reported safety hazard with the way the steering is designed on the ATV.

   The consumer stated that the tie rods hit the lower shock bolt when the steering wheel is turned all the way to the right or all the way to the left.

   The consumer stated that in 18 mile ride, he wore out half of the bolt. The consumer believes that if he would have continued riding the ATV, the blot would have completely been worn out and come apart.

   The consumer was riding this on a national forest area, flat-wooded land.

   The consumer stated that he contacted the manf and spoke to [REDACTED](legal team). She informed him that he is the only one who has complained about this issue. She advised him to take a class on riding side by side vehicle. She informed him that he was probably driving too fast or improperly for the vehicle.

   The consumer stated that he was driving 3-5 mph when turning. The consumer stated that no where in the owner’s manual does it state that you cannot turn the steering all the way to the left or right. The consumer stated that he was riding this vehicle properly.

   The consumer stated that he verified at the dealer that all of the Wild Cat Trail 700 ATVs by this manf has this issue, even the 2015 models.

   The dealership informed him there is nothing else they can do since the manf is not doing anything about it.

   The consumer stated that the ATV has 180 miles on it (75 miles from dealership, rest used by him).

   The consumer stated that the motor has been replaced because of dirt ingestion from an unknown location. The manf informed him that it is normal for the engine to ingest dirt.

   Model

   Wild Cat Trail 700

   Serial number

   [REDACTED]

   Bought from

   Cycle Shack North, Texas

   Bought

   Jul 21, 2014

   Where

   New Waverly, Texas: Place of Recreation or Sports

   Who was involved

   Unspecified

   The reporter’s relation to them

   Unspecified

   As this report names them

   Brand Arctic Cat, made or sold by Arctic Cat Inc.

   How badly, in CPSC’s words

   Incident, No Injury

10. Hurt, no treatment

    Made Jul 7, 2014 · , sent to the company Jul 18, 2014 · , published by CPSC Aug 1, 2014

    The product, in the report: Arctic Cat Wildcat Trail 700. Marsh green in color.

    I was driving my brand new Arctic Cat Wildcat Trail UTV on the very first day I had it. The UTV only had 3 miles on it when the lower engine oil line, beside the oil filter, blew off. When this happened, scalding hot engine oil sprayed through the openings in the oil filter access cover and on to my right arm and right side. Fortunately I was wearing long sleeve clothing that prevented the oil from actually burning my skin. This could have also caused a fire as it caused oil to spray onto the exhaust and engine. Arctic Cat had previously issued a technical service bulletin and fix for this issue, I even inquired with my dealer if my unit had been fixed under the TSB and was informed that it had been. The TSB only involves changing the hose clamp to one of better quality. As reported on online forums, this issue of oil lines blowing off continues despite Arctic Cat’s supposed fix.

    Model

    Wildcat Trail 700

    Serial number

    [REDACTED]

    Bought from

    Gellner’s Sales and Service, Pennsylvania

    Bought

    Jun 14, 2014

    Where

    Polk, Pennsylvania: Place of Recreation or Sports

    Who was involved

    Age 32, Male

    The reporter’s relation to them

    Self

    As this report names them

    Brand Arctic Cat, made or sold by Arctic Cat Inc.

    How badly, in CPSC’s words

    Injury, No First Aid or Medical Attention Received

11. No one hurt

    Made May 26, 2014 · , sent to the company Jun 4, 2014 · , published by CPSC Jun 18, 2014

    The product, in the report: 2014 Arctic Cat Prowler 500 HDX-XT Red and Black Side by Side ATV

    My wife, son and I were driving our Arctic Cat Prowler 500 HDX-XT with out dog riding in the back along a trail on my brother’s property at 1:30am. Suddenly, the machine stalled and caught fire. The fire was coming through the bed of the vehicle. Thankfully we all escaped with no injuries. My brother, his wife and daughter all helped contain the fire to the immediate area. The fire department and sheriff’s department were dispatched to the scene and secured the area, but the ATV was completely destroyed.

    Model

    Prowler HDX-XT

    Serial number

    [REDACTED]

    Bought from

    Peacock LTD, Michigan

    Bought

    Apr 28, 2014

    Where

    Hersey, United States: Other

    Who was involved

    Age 8, Male

    The reporter’s relation to them

    My Child

    As this report names them

    Brand Arctic Cat, made or sold by Arctic Cat Inc.

    How badly, in CPSC’s words

    Incident, No Injury

12. Seen by a doctor or nurse

    Made Jan 6, 2014 · , sent to the company Jan 29, 2014 · , published by CPSC Feb 12, 2014

    The product, in the report: 2009 ATV Prowler VIN: [REDACTED]

    The consumer stated that the upper a arm (which connects all the stering components) came apart. The consumer stated that when the a arm came off, the machine dropped to the floor. The consumer stated that this caused the ATV to roll over.

    The consumer stated that they were riding on smooth dirt road at 30-35mph. The consumer stated that the driver had a broken knee from the incident. The other rider had bumps and bruises. The consumer stated that he has not spoken with the manf regarding this incident. There are no recalls on this ATV.

    Model

    2009 ATV Prowler

    Serial number

    [REDACTED]

    Where

    Jackpot, Nevada: Street or Highway

    Who was involved

    Age 35, Male

    The reporter’s relation to them

    Self

    As this report names them

    Brand Arctic Cat, made or sold by Arctic Cat Inc.

    How badly, in CPSC’s words

    Injury, Seen by Medical Professional

13. No one hurt

    Made Nov 3, 2013 · , sent to the company Nov 12, 2013 · , published by CPSC Nov 26, 2013

    The product, in the report: 2008 arctic cat prowler xtx700,silver,vin #[REDACTED]

    I was riding my 2008 arctic cat xtx 700 when the front differential exploded locking up the front tires and almost causing me to hit a tree.i took it apart and noticed the cause was a weak weld on the ring gear.this will put every one in danger while riding or around some one riding it.thers been a lot of people this has happened to and should be addressed

    Model

    arctic cat prowler xtx 700

    Serial number

    [REDACTED]

    Where

    north augusta, South Carolina: Home/Apartment/Condominium

    Who was involved

    Age 29, Male

    The reporter’s relation to them

    Self

    As this report names them

    Brand arctic cat, made or sold by Arctic Cat Inc.

    How badly, in CPSC’s words

    Incident, No Injury

CPSC’s disclaimer

Sources