Hearth Record

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Swagtron powered scooters and skateboards

4 reports to CPSC, the latest made Jun 29, 2019. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 4reports to CPSC
  • Jun 29, 2019the latest report was made
  • Dec 26, 2016the earliest
  • 0with the company’s comments
Brand
Swagtron
Maker
Swagtron / Swagway, LLCMakers, importers or sellers, as the reports name them
Product
Powered scooters and skateboardsCPSC’s product type: Scooters / Skateboards, Powered (code 5042), in Sports and Recreation: Cycling, Scooters, Skateboards & Skates
Other ways the reports write the brand (1)

“swagtron swagroller”

By month

1 report from July 2018 to June 2019; the most in June 2019, 1. 3 earlier reports, since December 2016, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
June 20191
May 20181
December 20171
December 20161

How badly anyone was hurt

  • Hospital admission 1 CPSC: Injury, Hospital Admission
  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jun 29, 2019, sent to the company Jul 18, 2019, published by CPSC Aug 1, 2019

    The product, in the report: eScooter - Used to commute

    I was riding the scooter to the ferry building and it started to overheat. The device started accelerating on it’s own and could not be stopped. The head unit began to heat up and then a burst of flame came out of the head unit. The manufacturer stated that it was a user mistake because the unit got wet. However, the eScooter was also marketed as a commuter item. Which means that it should have been made for both dry and wet weather. I am very concerned that it a child were to use the scooter and somehow it gets wet, it can easily hurt a child.

    Model
    Swagger 5
    Bought from
    Amazon
    Bought
    Apr 8, 2019
    Where
    San Francisco, California: Street or Highway
    Who was involved
    Age 40, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Swagtron, made or sold by Swagtron / Swagway, LLC
    How badly, in CPSC’s words
    Incident, No Injury
  2. Hospital admission

    Made May 1, 2018, sent to the company Jul 12, 2018, published by CPSC Jul 26, 2018

    The product, in the report: transport vehicle

    SWAGTRON SWAGROLLER - I met an accident due to the product defect and my right forearm bones are broken completley

    Model
    swagroller
    Bought from
    amazon
    Bought
    Apr 22, 2018
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 28, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand swagtron swagroller, made or sold by Swagtron / Swagway, LLC
    How badly, in CPSC’s words
    Injury, Hospital Admission
  3. First aid

    Made Dec 12, 2017, sent to the company Mar 15, 2018, published by CPSC Mar 30, 2018

    The product, in the report: Swagtron Swagger high Speed Electric Scooter

    Front fork of electric scooter connection to front wheel disconnects from front wheel without warning. connection is apparently made of carbon fiber and is brittle over time. No user serviceable parts for tightening or adjusting are available per the manufacturer. I fell and cracked my head on the sidewalk as well as injured my leg. I looked on line and there are several other people who have been injured by this same manufactures defect. I called them and they said they would replace the product but that would not solve the issued of hurting people.

    Model
    Swagger 1
    Serial number
    ASIN: B01LDPT33A
    Bought from
    Amazon LLC
    Bought
    Aug 22, 2017
    Where
    charlotte, North Carolina: Street or Highway
    Who was involved
    Age 51, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Swagtron, made or sold by Swagtron / Swagway, LLC
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  4. Hurt, no treatment

    Made Dec 26, 2016, sent to the company Jan 4, 2017, published by CPSC Jan 19, 2017

    The product, in the report: Swagtron T3 Hands Free Smart Board

    On 12/24/2016 I purchased a Swagtron T3 as a gift.

    My daughter was using it and to get off she followed the directions, take one foot off and step back, the unit swung around and slammed her in the foot that she took off. It is not a stable design.

    I have tried getting on the unit, one foot first as written in the instructions, and the units moves around and is difficult to for me at least its always doing that - it is not stable with one foot on it .. it also fights against the user during normal use during turning, the instructions seem inaccurate (shift weight to right pedal to turn left doesn’t work), the instuctions talks about discharging the battery for storage but doesn’t say how to do that), the unit turns off after charging I don’t know if thats normal, no explanation of what different blinking lights means, etc. I have gone though their calibration and this does not affect anything its still not stable for me.

    I contacted Swagtron at 844-299-0625 today 12/26/2016 at 2pm and it is not possible to contact anyone and there is no option to leave a message with them.

    Model
    Swagtron T3 Hands Free Smart Board
    Bought from
    Best Buy
    Bought
    Dec 24, 2016
    Where
    CARLSBAD, California: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Swagtron, made or sold by Swagtron / Swagway, LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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How to read a record

Four things every record does, shown on an example record made up for this guide.

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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