Hearth Record

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Lime powered scooters and skateboards

7 reports to CPSC, the latest made Apr 26, 2019. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 7reports to CPSC
  • Apr 26, 2019the latest report was made
  • Nov 14, 2018the earliest
  • 2with the company’s comments
Brand
Lime
Maker
LimeMakers, importers or sellers, as the reports name them
Product
Powered scooters and skateboardsCPSC’s product type: Scooters / Skateboards, Powered (code 5042), in Sports and Recreation: Cycling, Scooters, Skateboards & Skates

By month

7 reports from May 2018 to April 2019; the most in December 2018, 2.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
April 20191
February 20191
January 20191
December 20182
November 20182

How badly anyone was hurt

  • Hospital admission 3 CPSC: Injury, Hospital Admission
  • Emergency room 2 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hospital admission

    Made Apr 26, 2019, sent to the company May 6, 2019, published by CPSC May 28, 2019

    The product, in the report: It was a standard - Lime company issued green and white electric scooter.

    I reserved a Lime scooter to ride from my office to an appointment that was a little over a mile away. I was riding the scooter for a few minutes before the accident happened. I approached a sharp turn and started breaking with the hand-breaks, but the scooter was not slowing down enough - so I attempted to stop by jumping off. When I jumped off the scooter it was still moving and I was still trying to break with my hands. As a result the forward momentum pulled me down and my face hit the concrete curb. When I was able to sit back up I realized that the impact of hitting the curb had given me a large (2-3”) laceration that extended from my upper lip to my left nostril (basically my lip was cut in half). I was fortunate that a taxi passed a minute or two after I fell - and I was able to get a ride to GWU hospital, here in Washington, D.C. A ENT surgeon at GWU repaired the laceration (with 30 stitches), but I will have a scar the rest of my life.

    Where
    Washington, District of Columbia: Street or Highway
    Who was involved
    Age 32, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Lime, made or sold by Lime
    How badly, in CPSC’s words
    Injury, Hospital Admission
  2. Emergency room

    Made Feb 19, 2019, sent to the company Mar 1, 2019, published by CPSC Apr 4, 2019

    The product, in the report: White and green electric scooter built for one rider.

    Lime green and white electric rental scooter. Riding and wheel locked without warning. I was thrown into a street and broke my arm in the fall. Many such reports convinced me to retain an attorney and file a lawsuit against Lime.

    Was my 23rd ride with Lime scooters so im no amateur. This thing malfunctioned period. lime recalled its entire fleet from Switzerland last month due to this same issue.

    Where
    Austin, Texas: Street or Highway
    Who was involved
    Age 38, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand lime, made or sold by Lime
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  3. Hospital admission

    Made Jan 31, 2019, sent to the company Feb 14, 2019, published by CPSC Mar 4, 2019

    The product, in the report: Electric scooter

    On August 19,2018. I was vacationing in [REDACTED] with my family, and decided to ride an electric lime scooter. After riding the scooter for a few minutes, one of the scooter that I rented was not working properly due to malfunction of the brakes. The breaks on the lime scooter were not working during the incident. I tried to slow down and stop the scooter before a curvy turn and the breaks were not working. Therefore I lost control of the scooter and ended up with a right broken radius bone, wrist dislocation and dislocation on my right ankle. My boyfriend called the ambulance, and the fire department got there. The ambulance took me to the hospital where I had surgery and stayed overnight. I have had two surgeries and multiple doctor visits to [REDACTED] since the incident. I have been emotionally and physically under a lot of stress and pain. After I left the hospital overnight, my family took me home. My mother had to miss two weeks off work to care for me. I was not able to walk, write, drive, sleep, shower, go to the bathroom, nor cook. I’m right handed. It has been very hard for me! I had to miss college this semester, and also hire a family member to care for me. Please make sure the equipment that LIME provides for the client are in good condition. For the safety of the public.

    Where
    South Lake Tahoe, California: Street or Highway
    Who was involved
    Age 33, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Lime, made or sold by Lime
    How badly, in CPSC’s words
    Injury, Hospital Admission
  4. Hospital admission

    Made Dec 28, 2018, sent to the company Feb 13, 2019, published by CPSC Mar 11, 2019

    The product, in the report: Lime electric scooter. Not sure if breaks malfunctioned but lost control around a corner.

    My 22 year old daughter was using a Lime Electric Scooter in Old Town, Scottsdale AZ. The sidewalk took a sharp turn and the scooter was unable to stop to slow down to take the corner. As a result, she was thrown off the scooter and was knocked unconscious for over 10 minutes. She suffered severe head trauma as well as trauma to the lower back, chest, arm and face. She was taken by ambulance, unconscious to the closest trauma ER hospital. She suffered a double skull fracture and brain bleed and swelling to the head. She remained in the ICU for 4 days and was sent home. Upon returning home, she suffered extreme pain which was uncontrollable from non IV meds, from the brain bleed “feathering” out in tight areas of her brain, and went back to the ICU in hospital again. She lost a month of work, and is looking at a 120K hospital bill to date.

    Where
    Scottsdale, Arizona: Other
    Who was involved
    Age 22, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Lime, made or sold by Lime
    How badly, in CPSC’s words
    Injury, Hospital Admission
  5. Seen by a doctor or nurse

    Made Dec 3, 2018, sent to the company Dec 20, 2018, published by CPSC Feb 14, 2019

    The product, in the report: Lime Scooter with THUMB BRAKE

    Was riding LIME SCOOTER with THUMB BRAKE as opposed to lever brake. When I needed to stop, I discovered that the thumb brake was not working at all, and I crashed. Luckily I have only a severe sprained ankle and crutches for some time and nothing worse. I did go to hospital.

    Where
    Prague, Czech Republic: Street or Highway
    Who was involved
    Age 53, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand LIME, made or sold by Lime
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  6. Emergency room

    Made Nov 18, 2018, sent to the company Nov 27, 2018, published by CPSC Dec 19, 2018

    The product, in the report: Lime electric scooter (rental in the city)

    On June 15th, I rented a Lime Scooter bike in [REDACTED] and was riding the scooter along the sidewalks in the downtown area and when I went to cross the street and was going up the crosswalk ramp the front wheel broke off which caused me to fall off face forward into the sidewalk @ [REDACTED] about 5:00pm. I had blood gushing out of my face onto the sidewalk and I went to the car repair store on the corner (A Street Auto Service) where the guys in the shop helped me with paper towels and called Lime customer service to report the incident and then I went to the hospital. On my way to the hospital I called Lime customer service again to report the incident and location of the bike. On both calls, we were told there is no department to handle reporting injuries and I had to email my information. I went to Mercy Hospital and needed three stitches in my chin and was given medicine for pain to my arm and shoulder from the fall. Upon my return home to [REDACTED], on June 22nd I did get the stitches taken out by my local doctor

    I did file a claim with the company after the incident on 6/15/18 and as of today, the company has neglected to follow up with even a simple phone call to help me pay the emergency room bill. I have tried to contact them and sent multiple emails with no response for 5 months. I don’t believe that this company is responsible and capable to handling this issue with the dangerous product that they are providing.

    Where
    Unspecified: Street or Highway
    Who was involved
    Age 45, Male
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by Lime
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  7. Seen by a doctor or nurse

    Made Nov 14, 2018, sent to the company Dec 4, 2018, published by CPSC Jan 29, 2019

    The product, in the report: An electric, batter powered, scooter.

    I rented a Lime scooter on the 16th September. I was a first-time user and suffered a fall when I transitioned from the street to the apron of a garage driveway. There was a 1 inch lip between the street and the driveway, which caused the scooter to buck. I was thrown off the scooter and broke my fall with my right arm (I stiff-armed my fall while holding my palm out to absorb the impact). The fall tore two ligaments/muscles in my right shoulder, which required surgery, which i had on the 16th of October.

    Scooters have extremely high centers of gravity and are inherently unstable. they should be banned as a form of commercial transport.

    Model
    Lime scooter
    Bought from
    rental service via app
    Bought
    Sep 16, 2018
    Where
    Piedmont, California: Street or Highway
    Who was involved
    Age 66, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Lime, made or sold by Lime
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Powered scooters and skateboards

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Four things every record does, shown on an example record made up for this guide.

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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