Hoverboard 360 powered scooters and skateboards
2 reports to CPSC, the latest made Dec 23, 2016. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Dec 23, 2016the latest report was made
- Jul 11, 2016the earliest
- 0with the company’s comments
- Brand
- Hoverboard 360
- Maker
- KEENFORD LIMITED (Hoverboard 360)Makers, importers or sellers, as the reports name them
- Product
- Powered scooters and skateboardsCPSC’s product type: Scooters / Skateboards, Powered (code 5042), in Sports and Recreation: Cycling, Scooters, Skateboards & Skates
Other ways the reports write the brand (1)
“Hoverboard360 Smart Balance Board”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| December 2016 | 1 |
| July 2016 | 1 |
How badly anyone was hurt
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Dec 23, 2016, sent to the company Jan 4, 2017, published by CPSC Jan 19, 2017
The product, in the report: Hoverboard360 Smart Balance Board with Bluetooth Speakers (Red) - Hoverboard Model: M2A2-RD-STOCK
I ordered a Keenford Limited self/balancing iMoto Hoverboard for my son in December 2015. In July 2016 I was notified that the product had been recalled. We had been having difficulty with the product charger not working appropriately and exposing wires so and were glad to be able to have it taken care of as it appeared that it was a hazard. I initiated my discussions with Hoverboard to obtain an exchange. After receiving the run around for months, I was finally able to obtain a shipping label and in December 2016 shipped the product back. I was not offered a replacement board which is what I wanted and was told I would receive a credit for $500 worth of Hoverboard clothing that I do not want. I have not received that either. I would like my $500 refunded or a replacement board delivered. The Company is unresponsive and has been giving me the run around for over 6 months. Please assist with processing a refund or replacement for the recalled board.
- Model
- Hoverboard Model: M2A2-RD-STOCK
- Bought from
- Hoverboard360, New York
- Bought
- Dec 13, 2015
- Where
- Carlsbad, California: Home/
Apartment/ Condominium - Who was involved
- Age 13, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Hoverboard360 Smart Balance Board, made or sold by KEENFORD LIMITED (Hoverboard 360)
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jul 11, 2016, sent to the company Jul 19, 2016, published by CPSC Aug 4, 2016
The product, in the report: Hoverboard 360 by Imoto
Please help! I purchased an Imoto Hoverboard 360 on November 20, 2015 and have had issues with the battery charging station. We have had issues with a failed battery charge in January and contacted the company. The battery did not respond to charging and was heated during the charge. We discontinued use due to fear of a fire or dangerous situation. We contacted the company and were told only if the charging station was non responsive would another hoverboard be sent out. NO way!
The company has hired a third party vendor to handle the recall. I am stuck with a dangerous unit and no recourse for a refund. Hoverboard 360 is making it very difficult to get a refund on this product.
We were issued a recall notice in compliance with the CPSC national recall effort but have had difficulty obtaining a response and refund on our Hoverboard from Maxima E Commerce Holdings LLC, Imoto, Hoverboard360. However, we cannot get a response to our requests to process a return and refund. We continue to experience issues with the company in response to our requests. The email offered online store credit which we do not want. We cannot even get a call back and the third party vendor seems to be a sham and intermediary step to make the process difficult for consumers.
We are seeking full refund on this dangerous product from the manufacturer/company. We need help engaging the company in a solution and full refund.
Thank you for your assistance. We can provide documentation on purchase paid from our PayPal account.
- Bought from
- Maxima E Commerce Holding LLC with Imoto and HOverboard 360
- Bought
- Nov 30, 2015
- Where
- Austin, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 18, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Hoverboard 360, made or sold by KEENFORD LIMITED (Hoverboard 360)
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.