Trek bicycles and bicycle parts

16 reports to CPSC, the latest made Jul 10, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 5, 2026.

16reports to CPSC
Jul 10, 2025the latest report was made
Sep 13, 2011the earliest
16with the company’s comments

Brand: Trek
Maker: TREK BICYCLE CORPORATIONMakers, importers or sellers, as the reports name them
Product: Bicycles and bicycle partsNot mountain or all-terrain bicyclesCPSC’s product type: Bicycles and Accessories, (Excl.mountain or All-terrain) (code 5040), in Sports and Recreation: Cycling, Scooters, Skateboards & Skates

By month

3 reports from August 2024 to July 2025; the most in July 2025, 1. 13 earlier reports, since September 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
July 2025	1
May 2025	1
September 2024	1
November 2022	1
July 2022	1
September 2021	1
August 2021	1
June 2020	1
September 2017	1
August 2015	1
May 2015	1
December 2013	1
October 2013	1
July 2013	1
September 2011	2

How badly anyone was hurt

Emergency room 5 CPSC: Injury, Emergency Department Treatment Received
First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 2 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 1 CPSC: Injury, Level of care not known
No one hurt 6 CPSC: Incident, No Injury
No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.

Hurt, no treatment
Made Jul 10, 2025, sent to the company Jul 15, 2025, published by CPSC Jul 29, 2025

The product, in the report: Some bicycle models produced by the Trek Bicycle Corporation, including the FX, Dualsport, Verve, and Electra Townie Go! product lines are equipped with faulty hydraulic brakes produced by [REDACTED] . under the brand names Power, Rush, and Radius.

Since around 2022, The Trek Bicycle Corporation has equipped some of its FX, Dualsport, and Verve lines of bicycles with hydraulic braking systems that have serious quality control issues and often do not function. These brakes are produced by [REDACTED] under the brand names Rush, Power, and Radius. This has resulted in at least one minor injury that I know of and could easily result in further serious injury or death.

Model
FX, Dualsport, Verve, Townie Go!
Bought from
Trek Bicycle Baltimore Federal Hill, Maryland
Where
Baltimore, Maryland: Street or Highway
Who was involved
Male
The reporter’s relation to them
My Client, Patient, Student, Etc. (professional relationship)
As this report names them
Brand Trek, made or sold by TREK BICYCLE CORPORATION
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/25/2025) TREK BICYCLE CORPORATION: Trek Bicycle Corporation (“Trek”) acknowledges receipt of Report No. 20250710-E1B50-2147329725 relating to certain bicycle models with hydraulic brakes that are designed and distributed by Trek. Trek is not aware of any field failures or systemic issues that would cause a sudden and complete loss of braking while riding. The concerns described in this report are consistent with low hydraulic fluid levels, which can occur over time if maintenance is not performed. All hydraulic brake systems, regardless of brand or model, require periodic inspection and maintenance — including fluid level checks and bleeding — to ensure safe performance.
Trek provides detailed instructions in its dealer assembly manual to ensure that brakes are properly set up and fully functional at the time of sale. Additionally, the Trek owner’s manual instructs riders to perform a pre-ride safety check, including confirming brake function, which can identify and mitigate potential performance issues before riding.
Trek is committed to the quality and safety of its products and encourages any consumer or bicycle dealer with a product question or concern to call the Trek Customer Care team directly at 1-800-585-8735 for assistance.

CPSC report 20250710-E1B50-2147329725. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 12, 2025, sent to the company May 14, 2025, published by CPSC May 29, 2025

The product, in the report: https://www.trekbikes.com/us/en_US/bikes/hybrid-bikes/comfort-recreation-bikes/verve/verve-3-disc-gen-4/p/32733/ Verve 3 Disc Gen 4 Trek Bike

It was my 3rd ride on this brand new bike. As I was riding uphillm my left pedal completely fell off. The part that felt off came preassembled by the manufacturer and it was not part of the user assembly.

Model
Verve 3 Disc Gen 4 1042806
Bought from
https://www.trekbikes.com/us/en_US/bikes/hybrid-bi
Bought
May 3, 2025
Where
Leander, Texas: Street or Highway
Who was involved
Age 35, Male
The reporter’s relation to them
Self
As this report names them
Brand Trek, made or sold by TREK BICYCLE CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/16/2025) TREK BICYCLE CORPORATION: Trek Bicycle Corporation (“Trek”) acknowledges receipt of Report No. 20250512-808A3-2147331362 involving a Trek Verve 3 bicycle designed and distributed by Trek. Trek is committed to the quality and safety of its products. Prior to receipt of this report, Trek has been in contact with the consumer to resolve the issue.
Trek encourages any consumer with a product concern or question to visit their local Trek retailer or call the Trek Customer Care team at 1-800-585-8735.

CPSC report 20250512-808A3-2147331362. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Sep 1, 2024, sent to the company Sep 6, 2024, published by CPSC Sep 20, 2024

The product, in the report: Trek Madone 2 Series road bike.

My Trek Madone 2 Series bike steel stem severed in half at the steering mechanism causing the wheel to separate from the handle bars and causing me to crash forward and break 5 ribs, break my finger and crack my helmet.

Model
Trek Madone 2 Series road bike
Bought from
Penn Cycle Woodbury MN
Bought
Feb 1, 2017, about then
Where
Woodbury, Minnesota: Street or Highway
Who was involved
Age 65, Male
The reporter’s relation to them
Self
As this report names them
Brand Trek, made or sold by TREK BICYCLE CORPORATION
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(9/6/2024) TREK BICYCLE CORPORATION: Trek Bicycle Corporation (“Trek”) acknowledges receipt of Report No. 20240901-40203-2147336805 involving a Madone bicycle, manufactured and/or distributed by Trek. Trek is committed to the quality and safety of its products. Trek was in contact with this consumer prior to the receipt of this report and is working directly with the consumer and the shop to resolve this issue. Trek encourages any consumer with a product concern or question to visit their local Trek retailer or call the Trek Customer Care team at 1-800-585-8735.

CPSC report 20240901-40203-2147336805. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 9, 2022, sent to the company Nov 30, 2022, published by CPSC Dec 14, 2022

The product, in the report: Verve 2 medium red

I’m making this report on Trek bicycle Corp. I recently bought a brand new Trek Verve 2. I didn’t exceed the weight limit for this model. While I was riding it with around five hundred miles the spokes of the back wheel started breaking for no reason of my own. I inspected one of the broken spokes and found they were produced with inferior metal. Looked like die cast not stainless steel like they should be. I had the spokes replaced and just a few days later more of my spokes broke. Luckily I didn’t receive any injuries, but I could have if more spokes had broken at once especially going down hill. I contacted trek customer service they ignored my complaints about the defective parts.

Model
Verve 2
UPC
None
Serial number
WTU083XC8814T
Bought from
Mathieu’s Cycle and ski, Maine
Bought
Sep 1, 2022
Where
Augusta, Maine: Street or Highway
Who was involved
Age 45, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Trek, made or sold by TREK BICYCLE CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/2/2022) TREK BICYCLE CORPORATION: Trek Bicycle Corporation (“Trek”) acknowledges receipt of Report No. 20221109-DC90C-2147352818 involving a Trek Verve 2 bicycle, manufactured and/or distributed by Trek. Trek is committed to the quality and safety of its products. Trek was in contact with this consumer prior to the receipt of this report and attempted to resolve this issue with him.
Trek encourages any consumer with a product concern or question to visit their local Trek retailer or call the Trek Customer Care team at 1-800-585-8735.

CPSC report 20221109-DC90C-2147352818. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Jul 18, 2022, sent to the company Jul 22, 2022, published by CPSC Aug 5, 2022

The product, in the report: Childrens bicycle

During a downhill bike ride, we stopped to do some adjustments on a childrens Trek bicycle and noticed the brake handle was about to come out. The nut was missing from the pin that holds the lever in place. On inspection, this is a nylon lock nut but the bolt/pin used in assembly is too short to reach the nylon. We have two bikes (two brake levers each bike) and noticed on all the brake levers the bolt used is too short. Because the lever intentionally moves all the time, it is inevitable that it would eventually fail.

Model
Roscoe Kids 20”
Serial number
WTU131XC0262S
Where
Sandy, Utah: Other
Who was involved
Age 8, Female
The reporter’s relation to them
Other Relative
As this report names them
Brand Trek, made or sold by TREK BICYCLE CORPORATION
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(7/29/2022) TREK BICYCLE CORPORATION: Trek Bicycle Corporation (“Trek”) acknowledges receipt of Report No. 20220718-1501B-2147354934 involving a Trek Roscoe, manufactured and/or distributed by Trek. Trek is committed to the quality and safety of its products. Trek has contacted this consumer and is working to resolve this issue with them.
Trek encourages any consumer with a product concern or question to visit their local Trek retailer or call the Trek Customer Care team at 1-800-585-8735.

CPSC report 20220718-1501B-2147354934. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Sep 7, 2021, sent to the company Sep 9, 2021, published by CPSC Sep 23, 2021

The product, in the report: Bicycle

The handlebar on my bicycle suddenly snapped without warning and I crashed to the ground, dislocating two fingers.

Model
7500
UPC
WTU241C0448C
Serial number
WTU241C0448C
Bought from
Olde Town Bicycles, Woodbridge, VA, Virginia
Bought
Oct 1, 2007, about then
Where
Woodbridge, Virginia: Street or Highway
Who was involved
Age 59, Male
The reporter’s relation to them
Self
As this report names them
Brand Trek, made or sold by TREK BICYCLE CORPORATION
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(9/21/2021) TREK BICYCLE CORPORATION: Trek Bicycle Corporation (“Trek”) acknowledges receipt of Report No. 20210907-C990B-2147360622 involving a Trek 7500 bicycle, manufactured and/or distributed by Trek. Trek is committed to the quality and safety of its products. Trek was in contact with this consumer prior to the receipt of this report and is working to resolve this issue through our warranty process. Trek encourages any consumer with a product concern or question to visit their local Trek retailer or call the Trek Customer Care team at 1-800-585-8735.

CPSC report 20210907-C990B-2147360622. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Aug 17, 2021, sent to the company Aug 20, 2021, published by CPSC Sep 3, 2021

The product, in the report: Trek Marlin 7, black, 29”(?)

I bought the Trek Marlin 7 in October of 2017 for my son as his 16 years old birthday gift. The bike was purchased from Trek’s local retailer “The Bike Lane” and has been regularly maintained by them. My son has been using it for daily commute and weekend recreation. On August 15, 2021, when he was riding the bike on a paved trail uphill, the joint on the pedal crank broke suddenly. His calf was slashed and teared open by the broken joint. We had to send him to a nearby ER, and he received 14 stitches.

Model
Marlin 7
Serial number
WTU198C0746M
Bought from
The Bike Lane, https://www.thebikelane.com/
Bought
Oct 8, 2017
Where
West Springfield, Virginia: Place of Recreation or Sports
Who was involved
Age 19, Male
The reporter’s relation to them
My Child
As this report names them
Brand Trek, made or sold by TREK BICYCLE CORPORATION
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(8/30/2021) TREK BICYCLE CORPORATION: Trek Bicycle Corporation (“Trek”) acknowledges receipt of Report No. 20210817-4197B-2147361063 involving a Trek Marlin 7, manufactured and/or distributed by Trek. Trek is committed to the quality and safety of its products. Trek has contacted this consumer and is working to resolve this issue through our warranty process. Trek encourages any consumer with a product concern or question to visit their local Trek retailer or call the Trek Customer Care team at 1-800-585-8735.

CPSC report 20210817-4197B-2147361063. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 12, 2020, sent to the company Jul 9, 2020, published by CPSC Jul 23, 2020

The product, in the report: Off road bicycle

The consumer was riding the bicycle for about 13 minutes when he fell to the right and hit the ground. When he checked the bicycle, he discovered that the front wheel was wobbly and the front fork had broken.
The consumer mentioned that the front fork is a RockShox suspension fork.
The consumer stated that there are bruises and scrapes on his right side but he has not yet sought medical attention.

Model
2018 X Caliber 8
Serial number
WTU036C0286M
Bought from
Trek Bikes, South Carolina
Bought
May 29, 2017
Where
Inman, South Carolina: Home/Apartment/Condominium
Who was involved
Age 58, Male
The reporter’s relation to them
Self
As this report names them
Brand Trek, made or sold by TREK BICYCLE CORPORATION
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/13/2020) TREK BICYCLE CORPORATION: Trek Bicycle Corporation (“Trek”) acknowledges receipt of Report No. 20200612-02F3C-1987706 involving an X-Caliber 8 bicycle manufactured and/or distributed by Trek. Trek is committed to the quality and safety of its products and has resolved this issue with the customer. Trek encourages any consumer with a product concern or question to visit their local Trek retailer or call the Trek Customer Care team at 1-800-585-8735.

CPSC report 20200612-02F3C-1987706. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 24, 2017, sent to the company Jan 26, 2018, published by CPSC Feb 9, 2018

The product, in the report: 2013 Trek 8.3 DS Disk Bicycle S/N: WTU199C7229G

I was riding my 2013 Trek 8.3 DS bicycle (S/N: WTU199C7229G) today and stopped at the traffic light to cross Aviation Boulevard. When I resumed riding the front wheel seized up after 30 feet. After hauling the bike out of the road and examining it I noticed that the pot metal casting of the front fork where it holds the wheel axle in place had broken off causing the axle to shift and the quick release lever to jam in the front brake disk seizing up the wheel. Fortunately I was accelerating from a stop and going slow when the failure occurred or I would have been thrown over the handlebars and possibly injured. The bike dealer I purchased the bike from said that they were going to register it with Trek when I purchased it in March 2013 but I never received a recall notice.

Model
Trek 8.3 DS Disk
Serial number
WTU199C7229G
Bought from
Aviation Velo
Bought
Mar 16, 2013
Where
Linthicum, Maryland: Street or Highway
Who was involved
Age 59, Male
The reporter’s relation to them
Self
As this report names them
Brand Trek, made or sold by TREK BICYCLE CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/8/2018) TREK BICYCLE CORPORATION: Trek Bicycle Corporation (“Trek”) acknowledges receipt of Report No. 20170924-A25E6-2147397232, involving a 2013 Trek 8.3 DS bicycle manufactured and/or distributed by Trek.
Trek is committed to the quality and safety of its products and has reached out to this consumer in an effort to address his concerns.
Trek announced a recall of bicycles spanning model years 2000 through 2015 that were equipped with disc brakes and certain quick releases that can open past 180 degrees. If the quick release is improperly adjusted or left open on one of these bicycles, the lever can contact the disc brake and cause the front wheel to stop suddenly.
Trek encourages all consumers to review the Consumer Product Safety Commission’s recall press release, available online at http://www.cpsc.gov/en/Recalls/2015/Trek-Recalls-Bicycles-Equipped-with-Front-Disc-Brakes-to-Replace-Quick-Release-Lever/, and the recall materials available on Trek’s website at https://www.trekbikes.com/us/en_US/company/legal_policies/safety_recalls/ to determine if you have a potentially affected bicycle. Alternatively, please visit your local Trek retailer or call Trek’s recall hotline at 1-800-373-4594 for more information.

CPSC report 20170924-A25E6-2147397232. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Aug 15, 2015, sent to the company Aug 21, 2015, published by CPSC Sep 4, 2015

The product, in the report: Dual Sport Bicycle

I was riding my bicycle on my usual circuit when, going downhill on the road, my front wheel came off. This resulted into significant injuries requiring ED treatment: concussion, face injuries requiring plastic surgery, broken tooth, broken hand, multiple skin lacerations over limbs and back. the helmet saved my life. It looks like the fork broke.

Model
Trek 8.4 DS
Serial number
WTU325C9978H
Bought from
Scheels
Bought
Mar 14, 2014
Where
Bismarck, North Dakota: Street or Highway
Who was involved
Age 44, Male
The reporter’s relation to them
Self
As this report names them
Brand trek, made or sold by TREK BICYCLE CORPORATION
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(9/2/2015) TREK BICYCLE CORPORATION: Trek is committed to the quality and safety of its products.
We encourage any consumer with a product concern or question to contact their authorized local Trek dealer or Trek Customer Service at 1-800-313-8735.

CPSC report 20150815-73F5B-2147429317. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made May 8, 2015, sent to the company May 18, 2015, published by CPSC Jun 2, 2015

The product, in the report: Trek Ladies Mountain Bike Trek Cali SLX (2014)

Cycling on a brand new Trek Cali SLX ladies mountain bike on the South Downs Way in Sussex, United Kingdom. The Quick Release mechanism of the front wheel (somehow came loose) and interfered with front disk brake causing front wheel to be ripped out of the front forks.
Incident threw me head first off my bike onto flint track causing facial cuts and bruising and permanent facial scarring and also injuries to chest tissue, hands and elbow

Model
Cali SLX (2014)
Bought from
Geared Bikes
Bought
Jan 14, 2014, about then
Where
Bury Hill, United Kingdom: Place of Recreation or Sports
Who was involved
Age 46, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Trek, made or sold by TREK BICYCLE CORPORATION
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(6/2/2015) TREK BICYCLE CORPORATION: Based on the information provided, Trek cannot verify the cause of the reported accident (which occurred in the United Kingdom). However, Trek announced a recall of bicycles spanning model years 2000 through 2015 that were equipped with disc brakes and certain quick releases which can open past 180 degrees. If the quick release is improperly adjusted or left open on one of these bicycles, the lever can contact the disc brake and cause the front wheel to stop or separate.
Trek encourages all consumers to review the Consumer Product Safety Commission’s recall press release, available online at http://www.cpsc.gov/en/Recalls/2015/Trek-Recalls-Bicycles-Equipped-with-Front-Disc-Brakes-to-Replace-Quick-Release-Lever/, and the recall materials available on Trek’s website at http://www.trekbikes.com/us/en/support/safety_and_recalls/ for more information and to determine if you have a potentially affected bicycle. Alternatively, please visit your local Trek retailer or call Trek’s recall hotline at 1-800-373-4594.

CPSC report 20150508-150D2-2147433119. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 10, 2013, sent to the company Dec 18, 2013, published by CPSC Jan 3, 2014

The product, in the report: Trek Madone 4.5 Men’s Road bike

I purchased a Men’s 2011 Trek Madone 4.5 road bike in the Spring of 2012 and have had issues with the brakes not working properly/ not braking when needed. Upon having my brakes checked at our local bike shop, the bike mechanic advised that the brake calipers were not completely closing due to poor design & parts. Upon replacing my brake calipers , I have had not issues with stopping my bike when needed

Model
Madone 4.5 - model year 2011
Bought from
Sharp Bicycle, Lafayette, CA
Bought
Mar 15, 2012
Where
pleasanton, California: Place of Recreation or Sports
Who was involved
Age 60, Male
The reporter’s relation to them
Self
As this report names them
Brand Trek, made or sold by TREK BICYCLE CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/2/2014) TREK BICYCLE CORPORATION: Trek is committed to the quality and safety of its products. We encourage any consumer with a product concern or question to contact their authorized local Trek dealer or Trek Customer Service at 1-800-313-8735.

CPSC report 20131209-CD569-2147449186. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 16, 2013, sent to the company Oct 25, 2013, published by CPSC Nov 8, 2013

The product, in the report: Trek 5000 bicycle, black color, 60 cm size

My Trek 5000 bicycle’s carbon frame is damaged is due a design flaw in the bicycle, not “fair wear and tear.” I am told this damage could result in catastrophic frame failure and serious injury. The chain damage to frame is about 2.5 CM (1 in) x 1.8 CM (3/4 in) on sprocket side of frame. No cracks visible. This is NOT a hole in the frame, but a ”sore” where surface material is removed from chain damage DUE TO FAULTY DESIGN.
Under the terms of your lifetime warranty, I request a frame replacement.
Occasionally, the chain slipped off and gnawed into the carbon frame. There was no protection designed for the damaged area.
NOTE: Below is a mandatory requirement for an INCIDENT DATE. This problem occurred over the life of the bicycle, not on a specific date. Hence I am using a fake date to process this report

Model
5000
Where
columbus, Mississippi: Other
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Trek, made or sold by TREK BICYCLE CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/1/2013) TREK BICYCLE CORPORATION: Trek is committed to the quality and safety of its products. Trek has already reviewed this complaint through Trek’s warranty process. We encourage any consumer with a product concern or question to contact their authorized local Trek dealer or Trek Customer Service at 1-800-313-8735.

CPSC report 20131016-B6BBA-2147450847. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 3, 2013, sent to the company Jul 18, 2013, published by CPSC Aug 8, 2013

The product, in the report: bicycle UPDATE 7/15/13 FROM SUBMITTER: serial number of the bike PUR 189879752 and WTU102C5863G

The consumer (205lbs) stated that he was riding his bicycle down the driveway. He stated that the bolt of the seat sheared and the seat completely became detached. The consumer stated that he lost control of the bicycle and landed on top of the metal seat post.
The consumer stated that he was not injured.
The consumer stated that he contacted the manufacturer and they referred him a manager but he did not provide any assistance.
The consumer stated that he contacted the retailer and they advised for him to purchase a new bolt from a hardware store. The consumer stated that he spoke with the owner of the retailer and he informed him that he would provide the new bolt.
The consumer stated that he believed that this product should be investigated since is poses a fall and laceration hazard to consumers and could cause death. [REDACTED]

Model
Pure
UPC
Unknown
Serial number
WTU102C5863G
Bought from
Bike Beat, Virginia
Bought
Sep 14, 2012
Where
Virginia Beach, Virginia: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Trek, made or sold by TREK BICYCLE CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/7/2013) TREK BICYCLE CORPORATION: Trek is committed to the quality and safety of its products. Trek replaced the seatpost on this consumer’s bicycle prior to Trek’s receipt of this report and does not consider this product to pose a hazard. We encourage any consumer with a product concern or question to contact their authorized local Trek dealer or Trek Customer Service at 1-800-313-8735.

CPSC report 20130703-9D9E2-1338696. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Sep 20, 2011, sent to the company Oct 18, 2011, published by CPSC Nov 1, 2011

The product, in the report: Trek 7.5 FX WSD Model 17 SATIN

I am writing a letter of concern about your product. I am a 62 year old, retired teacher. I ride bike 4 times a week all year long; sometimes more often in the summer months. I belong to a bike club in my retirement community [REDACTED]. I spent a year researching bicycles before I settled on purchasing the 7.5 FX WSD Model 17 SATIN wtu143cl24e (7.524128245)- WTU143C2124E on August 17, 2010. I am 5’6” and weigh 125 lbs. My local bike shop is [REDACTED]. I chose TREK because I thought I was purchasing a safe product at high quality.
I rode the bike happily for 8 months, and then on April 20, 201 I, while on a club ride, the bolt that holds the seat component onto the seat stem shirred, the seat collapsed under me, and I fell into the roadway on [REDACTED] near my home. I sustained burns and bruises to my left knee, thigh, and elbow, and the bike brakes, handle bars, and of course seat housing were misaligned, but there was no major damage to the bike, and as far as I can tell, no major damage to me either. Enclosed you will find photos of the incident.
The failure of the bolt concerns me deeply. If this happened to me, it must have, or will happen to others with these components. [REDACTED] bike shop and [REDACTED] gave me excellent service and got the bike back to me in good shape promptly. [READACTED] also checked with your company and the bolt used on the seat was the one specified by your company. IT ISN’T SAFE. I think you need to RECALL this bolt AND/OR the housing components around it if necessary. Only by the grace of God, no car traffic was beside or behind me when I fell, or my attorney would be writing this letter to you instead of me!
Although the bike is put back together, at no charge to me, I have lost confidence in it. Every time I use the bike, I am afraid the bolt will break again. I am quite disappointed. Perhaps 1 should have done more research, spent more money (I paid $856 with a $139.99 savings), or chose a better grade of bike.

Model
7.5 FX WSD Model 17 SATIN
Serial number
wtu143c124e
Bought from
Roadfish, South Carolina
Bought
Aug 17, 2010
Where
Okatie, South Carolina: Street or Highway
Who was involved
Age 62, Female
The reporter’s relation to them
Self
As this report names them
Brand Trek, made or sold by TREK BICYCLE CORPORATION
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(10/18/2011) TREK BICYCLE CORPORATION: Trek is committed to the quality and safety of its products. The seatpost was repaired on this consumer’s bicycle prior to Trek’s receipt of this report. We encourage any consumer with a product concern or question to contact their authorized local Trek dealer or Trek Customer Service at 1-800-313-8735. (10/31/2011) TREK BICYCLE CORPORATION: Trek is committed to the quality and safety of its products. Trek has resolved this issue with the consumer through Trek’s warranty process. We encourage any consumer with a product concern or question to contact their authorized local Trek dealer or Trek Customer Service at 1-800-313-8735.

CPSC report 20110920-66580-1202113. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Sep 13, 2011, sent to the company Sep 20, 2011, published by CPSC Oct 4, 2011

The product, in the report: Bolt used to hold the bike seat to the post

Riding one year old Trek Valencia bike. Riding on paved road at about 27 km per hour. Small bump. Sudden unexpected failure of bolt holding bike seat leading to loss of control of bike and crashed.

Model
Valencia
Serial number
EN 14764
Bought from
Bushtukah, Ontario
Bought
Jun 1, 2010, about then
Where
Richmond, Canada: Street or Highway
Who was involved
Age 68, Male
The reporter’s relation to them
Self
As this report names them
Brand Trek, made or sold by TREK BICYCLE CORPORATION
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/30/2011) TREK BICYCLE CORPORATION: Trek is committed to the quality and safety of its products. Trek has resolved this issue with the consumer through Trek’s warranty process. We encourage any consumer with a product concern or question to contact their authorized local Trek dealer or Trek Customer Service at 1-800-313-8735.

CPSC report 20110913-6C6AC-2147475363. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Trek bicycles and bicycle parts

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.