SRAM bicycles and bicycle parts

15 reports to CPSC, the latest made Jul 26, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

15reports to CPSC
Jul 26, 2025the latest report was made
Dec 5, 2013the earliest
13with the company’s comments

Brand: SRAM
Maker: SRAM LLCMakers, importers or sellers, as the reports name them
Product: Bicycles and bicycle partsNot mountain or all-terrain bicyclesCPSC’s product type: Bicycles and Accessories, (Excl.mountain or All-terrain) (code 5040), in Sports and Recreation: Cycling, Scooters, Skateboards & Skates

By month

1 report from August 2024 to July 2025; the most in July 2025, 1. 14 earlier reports, since December 2013, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
July 2025	1
October 2023	1
September 2023	1
March 2023	1
December 2020	1
April 2020	2
November 2019	1
July 2018	1
August 2017	1
June 2017	1
May 2017	1
April 2014	1
December 2013	2

How badly anyone was hurt

Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
Hurt, no treatment 2 CPSC: Injury, No First Aid or Medical Attention Received
No one hurt 9 CPSC: Incident, No Injury
No incident, no one hurt 1 CPSC: No Incident, No Injury
Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No incident, no one hurt
Made Jul 26, 2025, sent to the company Aug 8, 2025, published by CPSC Aug 22, 2025

The product, in the report: SRAM Force Brake Caliper and Lever

Bicycle brake caliper and lever doesn’t function properly, resulting in unsafe and unpredictable braking conditions. The brake pistons arrive scored leaving the rider with poor braking performance.

Model
Force
UPC
710845824685
Serial number
6T54546087
Bought from
NOW BIKES
Bought
Jul 26, 2025
Where
Arden Hills, Minnesota: Other Public Property/Office
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand SRAM, made or sold by SRAM LLC
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(8/20/2025) SRAM LLC: SRAM takes product safety issues very seriously. SRAM attempted to contact this consumer to verify the details of the incident but did not receive a response.

CPSC report 20250726-61CE9-2147329234. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Oct 23, 2023, sent to the company Oct 25, 2023, published by CPSC Nov 8, 2023

The product, in the report: Sram Red 22 read derailleur road bicycle component

Safety issues with cycling component made by Sram. This report is about cycling product Sram Red 22 rear derailleur. I was using the product. The components is a critical component of the bicycle, used to shift gears and keep chain tension. A small screw that holds the pulley under spring tension. When the component wears to a certain degree the pulley simply comes out the derailleur resulting in catastrophic failure of the bicycle part resulting in chain drop, chain tension loss etc. I nearly crashed when this failure occurs. After having second look it is clear that a design flaw is present in this component. Injury is highly likely.

Model
Red 22
Bought
Feb 6, 2016, about then
Where
Tucson, Arizona: Street or Highway
Who was involved
Age 38, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Sram, made or sold by SRAM LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(10/31/2023) SRAM LLC: SRAM takes product safety issues very seriously. SRAM has been in touch with this consumer to confirm the details of the incident. Based on the photos provided and based on the age of the rear derailleur, SRAM believes that the rear derailleur was simply worn out due to wear and tear after 24,000 miles of use. SRAM does not see any evidence of manufacturing defect. Furthermore, periodic maintenance of consumer’s rear derailleur would show wear or symptoms before experiencing a total failure. No further action is needed by SRAM.

CPSC report 20231023-B2FC5-2147344485. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Sep 20, 2023, sent to the company Sep 22, 2023, published by CPSC Oct 6, 2023

The product, in the report: Bike brakes, hydraulic, with brake pad

Second time riding bike, sram brakes locked solid and won’t release, my uncle over handle bars resulting in injury

Model
SRAM DB5
Serial number
42T49011110
Bought from
Ace bike shop Springfield IL
Bought
Sep 13, 2017, about then
Where
Virden, Illinois: Place of Recreation or Sports
Who was involved
Age 58, Male
The reporter’s relation to them
Other Relative
As this report names them
Brand SRAM, made or sold by SRAM LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(10/5/2023) SRAM LLC: SRAM takes product safety issues very seriously. SRAM attempted to contact this consumer to verify the details of the incident but did not receive a response. (10/6/2023) SRAM LLC: SRAM takes product safety issues very seriously. On October 6, 2023, SRAM was able to get in touch with this consumer to confirm the details of the incident. No further action is needed by SRAM.

CPSC report 20230919-271F0-2147345123. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 17, 2023, sent to the company Mar 22, 2023, published by CPSC Apr 6, 2023

The product, in the report: Sram red 11 speed rear derailleur short cage

sram red speed derailleur broke a part mid bicycle ride. I had the problem happen to me a while ago and recently found out that a very similar product was recalled and had no idea until I recently stumbled upon the article. I was using sram red rear derailleur on bicycle for shifting gears. There were no injuries but I lost my balance on the side of the road since when went to pedal there was no resistance and I could of easily rode into traffic. I had to walk home and some damage to my bike frame.

Model
sram red 22
Serial number
24t20036771
Where
Bend, Oregon: Street or Highway
Who was involved
Age 25, Unknown
The reporter’s relation to them
Self
As this report names them
Brand sram, made or sold by SRAM LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/28/2023) SRAM LLC: SRAM takes product safety issues very seriously. The consumer did not release his/her contact information so SRAM is unable to confirm the details of the incident. However, SRAM can confirm from the serial number provided that the consumer’s bicycle rear derailleur is not part of any SRAM recall. Furthermore without having seen photos of the bicycle rear derailleur, SRAM cannot comment on the reason for its failure. No further action is needed by SRAM.

CPSC report 20230317-00FDA-2147348681. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 11, 2020, sent to the company Dec 30, 2020, published by CPSC Jan 14, 2021

The product, in the report: SRAM Red 10 Speed Rear Derailleur is used to shift the rear gears of a road bicycle.

I have the following product from SRAM. It is SRAM Red 10 Speed Rear Derailleur shown here: https://www.sram.com/en/sram/models/rd-red-b1 This product is a critical part to of bicycle’s shifting mechanism. Unfortunately, it has a major flaw that makes it fail during a ride. This product simply blew up on my bike under pressure and it is a major hazard for bikers since falling parts could jam the back wheel and lead to an accident. There’s pin inside this product that routinely has failed for many bikers. SRAM needs to take responsibility and recall this part for all users.

Model
RED 10 Speed Rear Derailleur
Serial number
27T90027296
Bought from
Siskiyou Cyclery
Bought
Jan 1, 2010, about then
Where
CUPERTINO, California: Street or Highway
Who was involved
Age 58, Unknown
The reporter’s relation to them
Self
As this report names them
Brand SRAM, made or sold by SRAM LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/6/2021) SRAM LLC: SRAM takes product safety issues very seriously. SRAM has been in touch with this consumer to confirm the details of the incident. Consumer did not submit a warranty claim with SRAM. However, based on the photo provided, SRAM believes that the rear derailleur was simply worn out due to wear and tear after 10 years of use. SRAM does not see any evidence of manufacturing defect. Furthermore, periodic maintenance of consumer’s derailleur would show wear or symptoms before experiencing a total failure. No further action is needed by SRAM.

CPSC report 20201211-7B9CB-2147367526. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 12, 2020, sent to the company Apr 20, 2020, published by CPSC May 4, 2020

The product, in the report: Sram Red 22 mechanical rear derailleur

I purchased a new 2015 Trek Emonda SL5 Red with the Sram Red 22 mechanical group set from a Trek retailer. After approximately 5,000 miles, I noticed that the chain was not maintaining tension. This led me to discover that the rear derailleur cage was beginning to separate from the rear derailleur body. If the cage were to separate from the derailleur body, the cage could enter the rear wheel and cause catastrophic damage to the wheel, bicycle frame, and result in serious injury or death.
Sram does not specify any routine maintenance for Sram Red rear derailleurs. I decided to disassemble the derailleur cage from the derailleur body to see if it needed lubrication. Upon disassembling the derailleur, I discovered that the rear derailleur’s pivot pin and retention screw had worn into each other, wearing down both (see pictures). This could cause the derailleur cage to loosen or dislodge causing the rear derailleur to jam or interfere with the wheel, posing a fall hazard.
I did some research and discovered [REDACTED]. My derailleur has the exact same failure as described in the recall, but the serial number, 45T46097328, does not fall within the range specified in the recall. I suspect this defect may apply to more derailleurs than the ones identified in the recall, and warrants additional investigation.
I called Sram about this issue. I was notified that they do not have replacement parts available (i.e. no rear derailleur cage assemblies or retention screws), and that the only remedy is to replace the entire derailleur at my expense. I inquired if there were any financial assistance offered by the company, and I was told no. The MSRP for a new Sram Red 22 mechanical rear derailleur is $310.

Model
Red 22 mechanical rear derailleur
Serial number
45T46097328
Bought from
Trek
Bought
Jul 20, 2015, about then
Where
O Fallon, Illinois: Home/Apartment/Condominium
Who was involved
Age 40, Male
The reporter’s relation to them
Self
As this report names them
Brand Sram, made or sold by SRAM LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/24/2020) SRAM LLC: SRAM takes product safety issues very seriously. Based on the photos provided, SRAM believes that the rear derailleur was simply worn out due to wear and tear after 5000 miles of use. SRAM does not see any evidence of manufacturing defect. As the consumer stated, SRAM informed him that his rear derailleur was deemed not serviceable and should be replaced at his expense.

CPSC report 20200412-B8653-2147372949. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 10, 2020, sent to the company Apr 22, 2020, published by CPSC May 6, 2020

The product, in the report: SRAM Red rear derailleur, 10-speed, short cage, circa 2012-2013.

I was riding my bicycle at about 20-25 miles per hour when my SRAM Red derailleur malfunctioned. I barely kept the bike upright, skidding about 50 feet, avoiding a fall and injury. The derailleur is destroyed and caused severe damage to my bicycle. 12 wheel spokes, chain, and wheel hub destroyed.

Model
SRAM RED Rear Derailleur 10-Speed
Serial number
23T20070039
Bought from
Local Bike Shop, Colorado
Bought
Apr 15, 2013
Where
Loveland, Colorado: Street or Highway
Who was involved
Age 50, Male
The reporter’s relation to them
Self
As this report names them
Brand SRAM, made or sold by SRAM LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/28/2020) SRAM LLC: SRAM takes product safety issues very seriously. SRAM has been in touch with this consumer to confirm the details of the incident. The consumer confirmed that the pulley replaced in 2016 is not a SRAM pulley. SRAM advised the consumer that we do not condone the use of non-SRAM pulleys due to compatibility issues. SRAM also advised the consumer that our warranty window is 2 years from date of purchase for manufacturing defects; and furthermore, there is no clear indication of any manufacturing defect in the photos provided. No further action is needed by SRAM.

CPSC report 20200410-BDD2F-2147372989. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 20, 2019, sent to the company Jan 29, 2020, published by CPSC Feb 12, 2020

The product, in the report: 2013 SRAM Red 10 seed rear derailleur

Similar to [REDACTED] and numerous threads on internet forums with the same SAFETY issue. I contacted the manufacturer and was told my product is not affected even though it falls in the serial number ranges provided. I disassembled my product to inspect it and indeed it shows the same signs of wear that will lead to failure of the product resulting in a potential crash and injury. They were sticking to their guns since the recall specifically calls out the [REDACTED] of the product and does not mention the [REDACTED] version, even thought both are subject to the same safety issues. The recall needs to be amended to include BOTH variants of the product. Luckily i was able to discover teh safety risk before anything detrimental occurred.
This link is an internet forum where numerous posters talk about having the same wear issues on products that are not covered under this recall even though they should be. [REDACTED]

Model
Red 10 Speed rear derailleur
Serial number
46T20072015
Bought from
QBP
Bought
Dec 7, 2012, about then
Where
Denver, Colorado: Place of Recreation or Sports
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand SRAM, made or sold by SRAM LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/5/2020) SRAM LLC: SRAM takes product safety issues very seriously. SRAM attempted to contact this consumer twice to verify the report but did not receive a response.

CPSC report 20191120-36DA2-2147376467. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jul 23, 2018, sent to the company Jul 30, 2018, published by CPSC Aug 20, 2018

The product, in the report: Road brake and shifting lever for drop handlebar racing bikes

Sram shifters have a manufacturing defect that causes them to break. It can cause a rapid slip in the pedals resulting in a crash or accident. This also leaves the rider stranded in the bicycles hardest gear. Riders exerting themselves to ride after the damage can experience muscular trauma and joint damage.

Model
Sram rival shifter
Serial number
02t00027908
Bought
Jul 23, 2010
Where
Philadelphia, Pennsylvania: Street or Highway
Who was involved
Age 56, Male
The reporter’s relation to them
My Client, Patient, Student, Etc. (professional relationship)
As this report names them
Brand Sram, made or sold by SRAM LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(8/7/2018) SRAM LLC: SRAM takes product safety issues very seriously. SRAM has been in touch with the person who filed this complaint to confirm the details of the incident. The person who filed this complaint is a bicycle mechanic and filed the complaint after hearing about the incident at his place of work. SRAM does not believe enough evidence was presented to show that the incident occurring with the actual bicycle owner, who is said to have suffered a back ache, was caused by the shifter failure. There was no crash nor did the bicycle owner fall from his bicycle. SRAM advised the person filing the complaint that the warranty policy only covers products 2 years from the date of sale. Since the shifter in question was purchased 8 years ago, it does not qualify for warranty replacement. No further action is needed by SRAM.

CPSC report 20180723-B18AB-2147386624. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Aug 25, 2017, sent to the company Sep 5, 2017, published by CPSC Sep 20, 2017

The product, in the report: SRAM Guide RS Front Disc Brake

A bicycle equipped with a SRAM Guide RS front brake with a defective master cylinder piston caused the bicycle to crash and the rider sustain injuries.

Model
Guide RS
Bought from
Now Bikes & Fitness
Bought
Jul 28, 2017
Where
Bloomington, Minnesota: Other
Who was involved
Age 40, Female
The reporter’s relation to them
My Client, Patient, Student, Etc. (professional relationship)
As this report names them
Brand SRAM, made or sold by SRAM LLC
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(9/18/2017) SRAM LLC: SRAM takes product safety issues very seriously. SRAM is investigating the issues raised by this consumer.

CPSC report 20170825-AD4F0-2147397878. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 2, 2017, sent to the company Jun 12, 2017, published by CPSC Jun 26, 2017

The product, in the report: SRAM DB5 Hydraulic Disc Brake

My son was riding his bicycle when the front brake “locked” up. This happened after just riding for a few miles when the brakes got warm. My son was not injured in the incident.
The brake failure occurred with the following brakes:
SRAM DB5 Hydraulic disc brakes
I have read online this is a very common issue with all of the early generation SRAM Guide R and DB5 versions brakes. Supposedly it is a manufacturing defect in the piston assembly used in the lever assembly. SRAM has updated the internals but has not sent any notice or made the parts available.
The brake sticking issue occurs when the brakes are warm. This can happen from riding or leaving the bike in the sun.
[REDACTED]

Model
DB5
Where
Fort Collins, Colorado: Street or Highway
Who was involved
Age 12, Male
The reporter’s relation to them
My Child
As this report names them
Brand SRAM, made or sold by SRAM LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/21/2017) SRAM LLC: SRAM takes product safety issues very seriously. SRAM has been in touch with this consumer to confirm the details of the incident. Consumer said the bicycle was bought used and that the bicycle came with the brakes. SRAM informed him that our warranty policy only applies to the original owner. We advised him that he can purchase a piston service kit to remedy the brake issue. We further advised him that SRAM does not sell direct to consumers but that he can purchase the service kit from his local bike shop when they are back in stock in late June. Or alternatively, he can place a backorder now for when they arrive in stock. No further action is needed by SRAM.

CPSC report 20170602-A628B-2147399983. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 9, 2017, sent to the company May 17, 2017, published by CPSC Jun 8, 2017

The product, in the report: SRAM Guide R Front Brake.

SRAM Guide RS Brake (front) stopped functioning while riding (locked hard on). Reports online show this is a known issue with these brakes. No injury occurred, luckily.

Model
Guide R
Bought from
Came on Bike
Bought
Nov 16, 2016, about then
Where
Helena, Montana: Other Public Property/Office
Who was involved
Age 25, Female
The reporter’s relation to them
My Friend / Neighbor / Co-worker
As this report names them
Brand SRAM, made or sold by SRAM LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/22/2017) SRAM LLC: SRAM takes product safety issues very seriously. SRAM has been in touch with this consumer to confirm the details of the incident. Consumer said the brakes were bought used and we informed him that our warranty policy only applies to the original owner. At his bike shop’s recommendation, he purchased a master cylinder rebuild kit which should repair his brakes. It has yet to be installed by his bike shop. We offered that his bike shop contact us if any assistance is needed with the repair. No further action is needed by SRAM.

CPSC report 20170426-2ABD8-2147404014. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Apr 17, 2014, sent to the company Apr 24, 2014, published by CPSC May 8, 2014

The product, in the report: SRAM SB 700 Hydraulic Road Disc bicycle brakes.

SRAM SB 700 Hydraulic Road Disc brakes came on my 2014 Specialized Crux Elite Disc Rival bicycle. Brakes were failing in winter climate riding.

Model
SB 700 Hydraulic Road Disc
Bought from
Matthews Bicycles, Indiana
Bought
Aug 15, 2013, about then
Where
Carmel, Indiana: Place of Recreation or Sports
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand SRAM, made or sold by SRAM LLC
How badly, in CPSC’s words
Unspecified

The company’s comments, in its own words

(5/1/2014) SRAM LLC: Thank you for your diligence in filing this report with the CPSC. I am sorry for any inconvenience this has caused you. As mentioned in the CPSC press release, please take your brakes to your local bike shop as soon as possible to arrange for a free replacement and/or product voucher. You may also register at our recall website: http://sramroadhydraulicbrakerecall.com to receive updates regarding this recall and to also receive updates regarding the availablility of the new 2015 SRAM Road hydraulic brakes (if you so choose this as your replacement).
If you were injured due to your SB700 brakes failing then please call me to discuss.
Best regards, Maria Adams SRAM, LLC Brand Protection Manager 312-664-3650

CPSC report 20140417-EE8B7-2147445357. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 6, 2013, sent to the company Dec 13, 2013, published by CPSC Dec 30, 2013

The product, in the report: 2013 SRAM Red rear derailleur

Road bicycle rear derailleur shed hinge pin resulting in the derailleur cage swinging into the rear wheel spokes. Wheel and frame of bicycle were damaged. No injuries but was left stranded as bike was inoperable.

Model
Red Wi-Fli
Serial number
47T20005240
Bought from
eBay (new)
Bought
Mar 2, 2013
Where
Oakland, California: Street or Highway
Who was involved
Age 63, Male
The reporter’s relation to them
Self
As this report names them
Brand SRAM, made or sold by SRAM LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20131205-16B60-2147449289. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 5, 2013, sent to the company Dec 13, 2013, published by CPSC Jan 7, 2014

The product, in the report: SRAM Red Rear Derailleur

I was riding my bike and at the top of a hill the pivot pin detached and the derailleur started banging against the spokes of the rear wheel as it turned. No other damage to the bike, no injury, had to get a ride home. SRAM replaced the derailleur under warranty since it was only a month old.

Model
Red
Serial number
N/A
Bought from
Ben’s Cycle, Wisconsin
Bought
Jun 20, 2013
Where
Massachusetts: Street or Highway
Who was involved
Age 38, Male
The reporter’s relation to them
Self
As this report names them
Brand SRAM, made or sold by SRAM LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20131205-AEB0E-2147449304. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

SRAM bicycles and bicycle parts

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.