Hearth Record

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SRAM Red bicycles and bicycle parts

2 reports to CPSC, the latest made Jun 16, 2020. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Jun 16, 2020the latest report was made
  • May 9, 2018the earliest
  • 2with the company’s comments
Brand
SRAM Red
Maker
SRAM LLCMakers, importers or sellers, as the reports name them
Product
Bicycles and bicycle partsNot mountain or all-terrain bicyclesCPSC’s product type: Bicycles and Accessories, (Excl.mountain or All-terrain) (code 5040), in Sports and Recreation: Cycling, Scooters, Skateboards & Skates
Other ways the reports write the brand (1)

“SRAM RED eTap”

By month

1 report from July 2019 to June 2020; the most in June 2020, 1. 1 earlier report, since May 2018, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
June 20201
May 20181

How badly anyone was hurt

  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jun 16, 2020, sent to the company Jul 17, 2020, published by CPSC Jul 31, 2020

    The product, in the report: SRAM Red 10-speed rear derailleur(bicycle)

    Rear derailleur cage broke without warning causing chain to tangle into rear wheel. SRAM offers no maintenance or inspection schedule nor do they offer spare parts. The retaining system (pin and retaining screw) are defective. The cage is carbon fiber and fails in spectacular fashion with lots of razor sharp shards. The bicyclist could very easily crash due to chain tangled into rear wheel. This is the second of these failures I have personally experienced and there are many others documented in online user forums. SRAM has acknowledged the defect and corrected it in future versions.

    Bought from
    eBay, California
    Bought
    Mar 22, 2017
    Where
    Markleeville, California: Street or Highway
    Who was involved
    Age 51, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand SRAM Red, made or sold by SRAM LLC
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made May 9, 2018, sent to the company May 17, 2018, published by CPSC Jun 8, 2018

    The product, in the report: SRAM Red eTap WiFli rear derailleur

    SRAM Red eTap WiFli Rear Derailleur does not respond to shifting input for minutes, then suddenly shifts multiple times without warning

    Model
    Multiple.....SRAM has replaced the derailleur twice already.
    UPC
    unknown
    Serial number
    multiple
    Bought from
    Orignal one puchased online from Bike Inn
    Bought
    Nov 21, 2017
    Where
    Santa Barbara, California: Street or Highway
    Who was involved
    Age 58, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand SRAM RED eTap, made or sold by SRAM LLC
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Bicycles and bicycle parts

How to read a record

Four things every record does, shown on an example record made up for this guide.

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An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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