Schwinn bicycles and bicycle parts

20 reports to CPSC, the latest made Feb 1, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

20reports to CPSC
Feb 1, 2025the latest report was made
Sep 1, 2011the earliest
17with the company’s comments

Brand: Schwinn
Makers: PACIFIC CYCLE, INC and Cycling Sports Group IncMakers, importers or sellers, as the reports name them
Product: Bicycles and bicycle partsNot mountain or all-terrain bicyclesCPSC’s product type: Bicycles and Accessories, (Excl.mountain or All-terrain) (code 5040), in Sports and Recreation: Cycling, Scooters, Skateboards & Skates

Other ways the reports write the brand (2)

“Schwinn Cruzair” and “Schwinn/Pacific Cycle”

By month

1 report from March 2024 to February 2025; the most in February 2025, 1. 19 earlier reports, since September 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
February 2025	1
October 2022	1
April 2022	1
August 2020	1
June 2020	1
May 2020	1
January 2020	1
June 2019	1
March 2017	1
March 2016	1
June 2015	1
May 2015	1
September 2013	1
March 2013	2
January 2013	1
September 2012	1
July 2012	1
June 2012	1
September 2011	1

How badly anyone was hurt

Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional
Hurt, no treatment 4 CPSC: Injury, No First Aid or Medical Attention Received
No one hurt 9 CPSC: Incident, No Injury
No incident, no one hurt 3 CPSC: No Incident, No Injury
Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No incident, no one hurt
Made Feb 1, 2025, sent to the company Feb 27, 2025, published by CPSC Mar 13, 2025

The product, in the report: Schwinn brand infant/toddler bicycle helmet, size X-small, color teal, Ref#PP00421044

The bike helmet I purchased for my child is unsafe for use, in my opinion, because the dial-a-fit band is not properly secured to the shell, meaning that a baby can easily adjust the helmet into an unsafe position while in use, even when it is fitted correctly to begin with.
UPDATED ON 2/19/2025: [Bike helmets only serve their intended function when they are fitted and positioned correctly on the head. According to the National Highway Traffic Safety Administration, “A poorly fitting helmet will not protect your skull in a crash. A bike helmet that fits right should be comfortable, sit level on your head, provide adequate head coverage without blocking your vision, and be snug so that it cannot fall off when fastened.” This helmet CAN fall off when fastened, even if it fits properly, because it is impossible to properly secure it in that correct position. If the helmet were to fall off and the wearer were to experience a crash, they would not receive the protection against serious, even fatal head injuries that the helmet is intended to provide.]

Model
model #SW80296
Bought from
Amazon
Bought
Jul 1, 2023, about then
Where
Canada: Street or Highway
Who was involved
Age 1, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Schwinn, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(3/13/2025) PACIFIC CYCLE, INC: We appreciate feedback on our products and closely review any potential safety or quality concerns. All of our bicycle helmets, including this model, are tested by an accredited third-party laboratory to ensure compliance to the mandatory CPSC standards. We have reached out to the customer to understand the details of this incident further and address their concerns.

CPSC report 20250201-242DC-2147333527. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 5, 2022, sent to the company Oct 21, 2022, published by CPSC Nov 4, 2022

The product, in the report: Schwinn Falcon 20” Bike Model S2000TGJ, dark blue

My 8 year old son was riding his bike when the back sprocket started slipping, almost causing him to wreck. Luckily he was able to coast to a stop. The bike is now not ridable and the back sprocket constantly slips when the bike is pedaled.

Model
S2000TGJ
UPC
038675238756
Serial number
FSD0615BA
Bought from
Target
Bought
Mar 7, 2022
Where
Ashburn, Virginia: Home/Apartment/Condominium
Who was involved
Age 8, Male
The reporter’s relation to them
My Child
As this report names them
Brand Schwinn, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20221005-FB617-2147353474. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Apr 21, 2022, sent to the company Apr 27, 2022, published by CPSC May 11, 2022

The product, in the report: Schwinn children’s / toddler’s bicycle helmet model SW80342-2

My toddler was wearing her toddler helmet, which feel apart while she was wearing it. The internal latching system is not secured to the helmet - it’s only connected via [REDACTED]. I’m so lucky that we figured this out *before* the helmet was needed for safety reasons. I looked back to hear my daughter crying and the helmet dangling around her neck. In addition to failing as a safety device, this product introduced an entirely new hazard.

Model
SW80342-2
Bought from
Schwinn online store - Amazon.com
Bought
Jul 31, 2021, about then
Where
Charlottesville, Virginia: Place of Recreation or Sports
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Schwinn, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(4/28/2022) PACIFIC CYCLE, INC: Dear Consumer, We appreciate feedback on our products and closely review any potential safety or quality concerns. All of our helmets, including this model, are certified by a third party laboratory to the legally mandated US CPSC Government standard for helmets, 16CFR1203. Without being able to review the product or product photos, we cannot comment on what may have caused your incident. A specialist on our customer service team has reached out to you to gather information on your incident and better understand your concerns

CPSC report 20220421-D66D0-2147356664. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 18, 2020, sent to the company Oct 26, 2020, published by CPSC Oct 5, 2020

The product, in the report: Schwinn “Taff” 24 speed mountain bicycle 29” Model Taff, S8074WMDS UPC 3867513883

In early June of 2020, I purchased a Schwinn bicycle from WalMart. When I first rode it, the rear wheel became misaligned and the rear gear cassette lost its bearings. Upon closer inspection, I found out that the rear hub had split at the threads that the gears mount on. I registered my bicycle with Schwinn and made a warranty claim. Schwinn sent me a new wheel assembly that I mounted on my bike. On July 25th, I rode my bike again for the first time after repairing it and the rear wheel misaligned again, but didn’t crack the hub threads. I disassembled the new hub and compared the parts to the old hub. I found out that the reason for failure is because the axles had bent in both assemblies. I rode my bike only on paved roads and never jumped it or went over bumps, but I go up steep hills and challenge myself with higher gear settings. I suspect the failure is occurring because the supporting bearings on the gear half of the hub are deeply recessed. At the highest gear, the rear cassette is set to the outer-most gear. This applies the highest amount of stress on the axle and the axle bends under the load because the bearing is not at the outside of the hub, but about 1.5” recessed and the axle appears to be made with very soft steel. At this point, I don’t believe the bicycle design is safe and Schwinn has stopped responding to my emails. I also can’t contact Schwinn on their support phone number because their system simply reports that there are no associates available and then hangs up. On this page of this form, I don’t see a way to attach images, but I have images. I will attach if possible or provide them if needed. I also still have all of the parts (except for the bearings from the first wheel assembly). My bicycle information is: Manufacturer: Schwinn Model Number: S8074WMDS, 24 speed “Taff” Mountain Bike, 29” Serial Number: SNXDS19G23265

Model
Taff, S8074WMDS
UPC
3867513883
Serial number
SNXDS19G23625
Bought from
Walmart
Bought
Jun 3, 2020, about then
Where
Lebanon, Ohio: Other Public Property/Office
Who was involved
Age 45, Male
The reporter’s relation to them
Self
As this report names them
Brand Schwinn, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/2/2020) PACIFIC CYCLE, INC: We appreciate feedback on our products and closely review any potential safety or quality concerns. All of our bicycles, including this model, are tested by an accredited third-party laboratory to ensure compliance to the mandatory CPSC standard 16CFR 1512 for Bicycle Regulations. We have reached out to the customer to address their concerns. If at any time you need further assistance, please contact us at customerservice@pacific-cycle.com or call 1-800-626-2811.

CPSC report 20200818-A151A-2147370395. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 23, 2020, sent to the company Aug 25, 2020, published by CPSC Sep 9, 2020

The product, in the report: From the Amazon.com listing: Website: https://www.amazon.com/gp/product/B07K3PNCQ4/ref=ppx_od_dt_b_asin_title_s00?ie=UTF8&psc=1 Description: This Schwinn Elm girl’s bike with 20-inch wheels is designed for children 6 years old and up, or 48 - 60 inches tall. The Elm is perfect for riding to the park or riding on the sidewalk around the neighborhood. With Schwinn’s SmartStart Technology, this bike is designed just for kids: lighter frame, cranks and pedals are positioned forward, gearing designed for easier starting, narrower pedal positions, and smaller grips and seat. Designed with younger riders in mind, this bike includes a rear coaster brake (reverse the pedals to stop) and a front caliper brake (hand-brake like adult bikes); easing the transition to a hand-brake-only bike when they’re ready. The adjustable saddle, seat post, and slack seat-tube angle make for easy, tool-free adjustments to allow the Schwinn Elm girl’s bike to grow with your child and prepare them for a full-sized bicycle. The Schwinn Elm girl’s bike with 20-inch wheels comes ready to be assembled and includes the following: saddle handle, kickstand, chainguard, and number plate. Manufacturer’s toll-free number from the manual (I believe this is the number to Pacific Cycles, and not Schwinn): 1800-626-2811

Please note that this was not an incident. I am reporting safety issues with a bike that I purchased. I purchased a 20” wheel-sized bike for my child on Amazon.com. It was listed as “Schwinn Elm Girls Bike for Toddlers and Kids”. Although it is a Schwinn branded bike, I believe that the manufacturer’s name was Pacific Cycles, as I noted from the manual that came with the bike. The bike that I received had numerous flaws. First, the front fork was manufacturer bent, so that one of the forks was essentially pointing straight up/down, while the other fork was pointing outward. This made it difficult to attach the front wheel to the fork, and was what led me to do an examination of the fork prior to completing assembly. Any parent who does not understand bikes might not detect the issue. It’s a potentially big concern since the wheel would be very difficult to install, and would not be safe when installed. Secondly, I found that the hubs of both the front and rear wheel had a deep, grinding sound, indicating that the wheel hubs/bearings were defective. Thirdly, I found that the pedal/crank bearings were also flawed, and made a similar grinding noise as the front and rear wheel hubs. Finally, there have been significant negative reviews for this particular bike on Amazon.com left by parents, namely with safety concerns. In addition to some parents experiencing the issues I’ve described above, other parents noted that the chain broke after day three of riding, the pedals becoming loose, the pedal/crank bearings breaking after short use (sometimes causing the chain to again fail). The percentage of one star reviews on Amazon.com (mostly safety concerns) is at 11%, while a significant proportion of the 2- and 3- star reviews (i.e., 10% combined) also mention safety and quality control issues with this bike. Please note that I no longer have the bike. I returned it back to Amazon.com on the day that I received it, after detecting the serious flaws with the bike.

Model
S1001BAZ - Schwinn Elm Girls Bike for Toddlers and Kids, 20
Serial number
SNTOP20C34341
Bought from
Amazon.com
Bought
Jun 3, 2020
Where
ROCKVILLE, Maryland: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Schwinn, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/26/2020) PACIFIC CYCLE, INC: We appreciate feedback on our products and closely review any potential safety or quality concerns. All of our bicycles, including this model, are tested by an accredited third-party laboratory to ensure compliance to the mandatory CPSC standard 16CFR 1512 for Bicycle Regulations. At this time, without being able to review the product we cannot comment on what may have caused this incident.
If at any time you need further assistance, please contact us at customerservice@pacific-cycle.com or call 1-800-626-2811.

CPSC report 20200623-DA5C2-2147371522. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made May 6, 2020, sent to the company May 18, 2020, published by CPSC Jun 2, 2020

The product, in the report: 29 inch Schwinn Abbott black with lime green

Bicycle use for exercise went to the park and there was a hill as soon as i was going up the entire crank of the by bike gave out causing me to fall and get some scrapes and cuts. The frame also makes noises as if it were to brake. Please advise me on what I should do. Maybe a replacement?

Model
S8068wm
Bought from
Walmart, Pennsylvania
Bought
May 18, 2017, about then
Where
Allentown, Pennsylvania: Other Public Property/Office
Who was involved
Age 26, Male
The reporter’s relation to them
Self
As this report names them
Brand Schwinn, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(5/19/2020) PACIFIC CYCLE, INC: We reached out to the consumer using the contact information provided in their post and have completed the recall process. We thank the consumer for the report and apologize for any inconveneince.

CPSC report 20200506-1843E-2147372507. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jan 31, 2020, sent to the company Feb 25, 2020, published by CPSC Mar 10, 2020

The product, in the report: Schwinn Juveline Bicycle Seat; Bike Model S1690TGA

The seat of Schwinn Juvenile Bicycle Model S1690TGA has a plastic material covering the seat that begins to fail/crack within 30-60 days of normal use. Within 3 months the seat covering cracks, curls, outward/upward and stiffens creating very sharp point and edges that can poke through pants material or cut skin if the child where short pants.
I purchased the bike in May 2019, had the seat failed soon after and received a replacement part by August 2019. The replacement seat also failed on the same timeframe and in the same manner, i.e. failure began in October and was unusable by late December. However, Pacific Cycle (maker of Schwinn) claims there is now a 30-day warranty on the seat and they would no longer replace those defective and dangerous parts after that timeframe.
Incidents of child being cut by sharp plastic edges were in August and December 2019 for 2 separate parts (the latter was the replacement of the former)
This product needs a recall and Schwinn needs to stock an alternative replacement part!!

Model
s1690tga
Bought from
Walmart, California
Bought
May 27, 2019
Where
Unspecified: Unspecified
Who was involved
Age 7, Male
The reporter’s relation to them
My Child
As this report names them
Brand Schwinn/Pacific Cycle, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(3/5/2020) PACIFIC CYCLE, INC: All of our bicycles, including this model, are tested to the U.S. CPSC 1512 Bicycle Safety Standard at a certified third party laboratory. This safety standard includes testing under section 1512.15 requirements for bicycle seats, as well as testing for exposed sharp edges. We always appreciate feedback on our products and closely review any potential safety or quality concerns. In this case, photographs of the bicycle in question showed signs of excessive use and we have not received similar reports regarding this bicycle model. Our Customer Service team sent the consumer a merchandise return label to return the subject seat to allow us to inspect it but we have yet to receive it. Once we do, we will further review the consumer’s feedback and take appropriate action.

CPSC report 20200131-23B7C-2147375106. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 12, 2019, sent to the company Jun 24, 2019, published by CPSC Jul 9, 2019

The product, in the report: Schwinn Women’s Gateway 28” 700c Hybrid Bike - Cream Here is a link to the exact bike on the Target web page: https://www.target.com/p/schwinn-women-s-gateway-28-700c-hybrid-bike-cream/-/A-15305154?ref=tgt_adv_XS000000&AFID=google_pla_df&fndsrc=tgtao&CPNG=PLA_Sports%2BShopping_Brand&adgroup=SC_Sports&LID=700000001170770pgs&network=g&device=c&location=9011698&ds_rl=1246978&ds_rl=1246978&ds_rl=1246978&gclid=Cj0KCQjwxYLoBRCxARIsAEf16-vSjLWoXrqdWYzG2ApBTBEq9KE5iDD_11XmA4DVRdw9tt9aAjObY-UaAtOaEALw_wcB&gclsrc=aw.ds

I purchased a Schwinn Women’s Gateway 28” 700c Hybrid Bike in Cream from Target on May 27, 2019. It was purchased from the Target at [REDACTED], Gainesville, FL 32608. I have ridden it to work and the grocery store more than 20 times since I purchased it. Today I took the same route to work as I have each day prior. They bike is 17 days (less than one month) past the date of purchase. Today the right handle cover came off. The handle covers were sold with the bike (they came attached). I did not buy them separately and then attach them myself. I lost balance because it came off while I was making a left turn. I fell in the middle of a four way intersection. I experienced cuts and bruises. The intersection is on the University of Florida campus. It is the intersection between [REDACTED] and [REDACTED]. Upon removing the handle covers I see they are different sizes.

Model
Women’s Gateway 28” 700c Hybrid Bike
Bought from
Target, Florida
Bought
May 27, 2019
Where
Gainesville, Florida, Florida: Street or Highway
Who was involved
Age 20, Female
The reporter’s relation to them
Self
As this report names them
Brand Schwinn, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(6/24/2019) PACIFIC CYCLE, INC: We appreciate feedback on our products and closely review any potential safety or quality concerns. All of our bicycles, including this model, are tested to the CPSC 1512 Bicycle Standard at a certified 3rd party lab. This includes the 1512.6 (d) requirements for handlebar ends that specifies grip removal force. Our Customer Service team is reaching out to arrange for the return of your grips for review. Also note, the left and right grips for this bicycle are designed to be different sizes in order to accommodate the shifter on the right side. If at any time you need further assistance, please contact us at customerservice@pacific-cycle.com or call 1-800-626-2811.

CPSC report 20190612-A0C05-2147380466. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Mar 12, 2017, sent to the company Mar 22, 2017, published by CPSC Apr 12, 2017

The product, in the report: Brand New - Kids Schwinn Deelite Cruiser Bike 20” – Purple

We bought our 5 turning 6 year old daughter the Kids Schwinn Deelite Cruiser Bike 20” – Purple. The second day of her riding the bike, her leg became trapped between the peddle arm and the bike frame.
I was unable to advance the peddle forward given the position of her leg and the relative angle of the peddle arm. Any attempt caused her pain and there was no clearance to free her leg. The only option was to disassemble the kickstand and rear wheel to allow the peddle to rotate in the opposite direction. Thankfully we were in our driveway and I had access to the necessary tools. Had this happened at the park or ride trail, we would have had to call the fire department to cut the peddle arm off the bike to free her leg.
Understandably children that are first learning to ride will tend to take a spill or two. However, I cannot understand how a child’s bike is designed that would their leg to become trapped? Especially to the point where I had to disassemble the rear portion of the bike to remove her leg.

Model
Kids Schwinn Deelite Cruiser Bike 20” – Purple
Bought from
Target
Bought
Feb 26, 2017, about then
Where
Berryville, Virginia: Home/Apartment/Condominium
Who was involved
Age 5, Female
The reporter’s relation to them
My Child
As this report names them
Brand Schwinn, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(3/23/2017) PACIFIC CYCLE, INC: We are sorry to hear about your recent experience with one of our products. However, it appears that the issue you have reported is not a defect with the bike, but rather a characteristic of a rear coaster brake that prevents the rider from freewheeling the pedals in the reverse direction, as a rider could do while riding a bicycle equipped only with hand brakes. Coaster brakes are a common feature that has been widely used in the bike industry for many decades due to its simple, effective and durable design, which to allows the rider to brake using his or her foot by simply applying back pressure on the pedals as if attempting to pedal in the opposite direction. Hand brakes can be more difficult for some children to operate, especially when first learning to ride a bicycle.
All of our bicycles models sold in the United States are tested to ensure compliance with the Consumer Product Safety Commission requirements for bicycles. We use coaster brakes on many of our bikes and particularly so on the smaller size sidewalk bikes where we are required by law to have a rear brake. To comply with the law further requires that sidewalk bikes shall not have handbrakes only. As a result, the only viable rear brake available for a Sidewalk Bicycle is a coaster brake.
If there is anything else we can do for you or if you need more information, please contact us at customerservice@pacific-cycle.com or call 1-800-626-2811

CPSC report 20170312-F3D70-2147405290. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Mar 15, 2016, sent to the company Mar 25, 2016, published by CPSC Apr 8, 2016

The product, in the report: Infant (ages 1-3 bike helmet)

Purchased No-pinch infant bike helmet from a Target store in Charlotte NC today. This afternoon found a very small plastic cover and what appears to be the magnet or battery (from the chin buckle) on the floor. No one has done anything to the helmet other than wear it once. This is very definitely a choking hazard and depending on what the metal disc is if it is a battery it is a positioning hazard. I have pictures I can send. Recommend MOST URGENT action on this.

Model
SW77895-2
UPC
3867504822
Bought from
Target
Where
charlotte, North Carolina: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Schwinn, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
Unspecified

CPSC report 20160315-5AB0D-2147420926. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 14, 2015, sent to the company Jul 1, 2015, published by CPSC Jul 16, 2015

The product, in the report: Infant / Toddler bike helmet

I have a safety concern for the infant/toddler helmet with the below model information.
Model #: SW78362-2 REF#: PP00189047 LOT # ABPSAH 11-12-2014
On the helmet strap that had a black piece of plastic (not the red plastic “hook” side), the piece of the plastic that covers the magnet broke off while we were taking the helmet off our child, allowing the magnet to drop out. This is not only a safety concern for when a child has the hemet on (helmet latch wouldn’t be secure), but it is also a potential situation for an infant/toddler to swallow the loose magnet.
I bought this helmet at Target in Omaha, NE. I bought it late April or March 2015 and it hasn’t been used more than 10 times. It is worn by a 16 month old, so you know it hadn’t had a lot of wear and tear for the plastic piece to fall/break off.

Model
SW78362-2
Bought from
Target, Nebraska
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Schwinn, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/1/2015) PACIFIC CYCLE, INC: Dear Customer, We appreciate your feedback on our products for any potential quality or safety concern. We have evaluated our inventory and were not able to find any of the issues that you mentioned. All of our bicycle helmets are designed and tested to pass the CPSC 1203 Safety Standards for bicycle helmets. In order to properly evaluate your particular helmet and better understand your concern, please contact our customer service department so we can arrange to have the product returned. Please contact us at customerservice@pacific-cycle.com or call 1-800-626-2811.

CPSC report 20150614-7906A-2147431083. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made May 9, 2015, sent to the company May 18, 2015, published by CPSC Jun 2, 2015

The product, in the report: Schwinn mens 26” city link bicycle

Schwinn Mens 26” City Link Bicycle. Geometry is wrong , bikes front suspension mechanics dangerous. The bikes sitting position has your body higher than arm position. When you apply front brake body position causes front suspension to compress causing all the weight of the bike to go forward unpredictably , rear wheel comes off the ground, then front flip , then at the point where you go so far forward it cant be stopped the front suspension to rebound springing you forward flip , broke my wrist attempting to break my fall

Model
city link
Serial number
SNMN610F27920
Bought from
walmart
Where
whitehouse, Texas: Street or Highway
Who was involved
Age 51, Male
The reporter’s relation to them
Self
As this report names them
Brand schwinn, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(5/20/2015) PACIFIC CYCLE, INC: Dear Consumer: We appreciate feedback on our products for any potential safety or quality concerns. All of our bicycles, including this model, are tested to the CPSC 1512 Bicycle Safety Standard at a certified 3rd party lab. Without more details on the setup and condition of the bicycle, we are unable to comment on this specific incident. The owner’s manual provided with your bicycle includes instructions for proper bicycle setup and sizing. Failure to properly setup or maintain your bicycle may result in unexpected movement, loss of control, and injury. Copies of our owner’s manuals can also be found on www.schwinnbikes.com in the support section. If at any time you need further assistance, please contact us at customerservice@pacfiic-cycle.com or call 1-800-626-2811.

CPSC report 20150509-6FB8A-2147433093. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 13, 2013, sent to the company Sep 20, 2013, published by CPSC Oct 22, 2013

The product, in the report: Schwinn Toddler Helmet - pink with pony design

Bike helmet outer shell detached from inside skelleton that sits and attaches to head. Outer hard shell fell off head detached and fell off head during bike ride

Model
lot #ABBBEE Model # SW76966-2 Ref# PP00134124
Bought from
Target
Bought
Aug 22, 2013, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Schwinn, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/18/2013) PACIFIC CYCLE, INC: Dear Consumer:
We appreciate feedback on our products for any potential safety or quality concerns. All of our bicycle helmets are designed to pass the CPSC 1203 Safety Standards for Bicycle Helmets. Unfortunately without the product, it makes it difficult to properly evaluate your concern.
Your Schwinn helmet is designed with a fit system headband which allows the helmet to be adjusted for comfort and proper fit. The fit system headband is attached to the inside of the helmet with [fastener] which can be removed and re-positioned as needed. If the headband is not firmly attached to the [fastener] it can become loose or detached from the inside of the helmet. The actual helmet retention straps to pass CPSC 1203 safety test requirements are securely anchored to the outer part of the helmet and when buckled secure the helmet to the rider’s head.
Please refer to your owner’s manual for information on how to properly adjust and fit the helmet. As we warn in the owner’s manual, all adjustments should be checked each time the helmet is worn. Please make sure the fit is snug at all times and the retention straps buckle securely fastened.
If at any time you need further assistance, please contact us at customerservice@pacific-cycle.com or call 1-800-626-2811.

CPSC report 20130913-BEA60-2147452019. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 15, 2013, sent to the company Apr 5, 2013, published by CPSC Apr 19, 2013

The product, in the report: 26” 3 wheel Bicycle

The consumer says he assembled the bicycle. After assembly he took it for a road test. He says the bike was pulling very drastically to the left.
A local bike shop told him the bike is defective. They also told him the tires are not built for this bike. He says when shifting to the left, the bike starts to pull and lean very drastically.
He contacted the manufacturer who is sending him a new fork. They refused to address his issue with the tires.

Model
S4002
Serial number
SNMNG12L06939
Bought from
Ebay
Bought
Mar 12, 2013
Where
Unspecified: Unspecified
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand SCHWINN, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/12/2013) PACIFIC CYCLE, INC: Dear Consumer:
We appreciate feedback on our products for any potential safety or quality concerns. We test our products including this model to CPSC 1512- Bicycle Safety Standard at a 3rd party certified test lab. When using the product, please be advised a 3-wheeled tricycle will handle and turn differently from a 2-wheeled bicycle. We confirmed our Customer Service department has sent you a replacement fork to correct the bike pulling to the left due to the fork being bent. If at any time you need further assistance, please contact us at customerservice@pacific-cycle.com or call 1-800-626-2811.

CPSC report 20130315-99664-1313736. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 11, 2013, sent to the company Mar 19, 2013, published by CPSC Apr 2, 2013

The product, in the report: Schwinn Infant Bike Helmet Item # SW77015-2 UPC # 3867577151 Bought at Target 3/5/2013 Design: Blue with Cars and Roads

During the first use of the Schwinn Infant Bike Helmet the glue that holds the velcro that holds the soft pads surrounding the head failed. The pads form a band that attaches to the easy fit adjuster in the back of the head. Two glue spots completely failed and the rest are loose/easily pulled off. The failure resulted in the helmet not fitting correctly and becoming loose and unsafe. It was no longer positioned correctly to be of any use in an accident. We noticed the failure quickly and there were no injuries because of it.

Model
SW77015-2 Schwinn Infant Helmet
UPC
3867577151
Bought from
Target
Bought
Mar 5, 2013
Where
Unspecified: Unspecified
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Schwinn, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/26/2013) PACIFIC CYCLE, INC: Dear Consumer –
We appreciate your feedback on our products for any potential quality or safety concerns. We did evaluate our inventory but we did not find the issues you mentioned. All of our bicycle helmets are designed and tested to pass the CPSC 1203 Safety Standards for Bicycle Helmets. In order to properly evaluate your particular helmet and better understand your concern, please contact our customer service department so we can arrange for the product to be returned.
Please contact us at customerservice@pacific-cycle.com or call 1-800-626-2811.

CPSC report 20130311-2FF03-2147457950. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Jan 22, 2013, sent to the company Feb 26, 2013, published by CPSC Mar 13, 2013

The product, in the report: 700C-18” Bicycle tire extra small for children and medium for young women Runaround Cruiser Lady/light blue SKU: S10RUNCFM2

Caller is reporting tires on a bicycle that are not showing true and so is wobbling when ridden by riders at both slow and fast speeds. He is asking that these bicycles be inspected for safety and that the tires be recalled with replacement of tires that turn true. The tires are found to be out of true but the rim is turning true.
Caller believes that these wheels could become the cause of a severe accident.
Caller did contact the retailer There have been no accidents reported at this date

Model
TC259604
UPC
038675719632
Serial number
IDC12B07715
Bought from
L.L. Bean, Maine
Where
Cockeysville, Maryland: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Schwinn, made or sold by Cycling Sports Group Inc
How badly, in CPSC’s words
No Incident, No Injury

CPSC report 20130122-943AD-1298122. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 10, 2012, sent to the company Sep 18, 2012, published by CPSC Oct 2, 2012

The product, in the report: Schwinn Discover Men’s Hybrid Bike (700C Wheels), bought on Amazon.com on May 21st, 2012. The product details are here: http://www.amazon.com/gp/product/B0030U8SU6/ref=oh_details_o00_s00_i00

I’ve bought this bicycle from Amazon.com:
Schwinn Discover Men’s Hybrid Bike (700C Wheels)
When I tried to ride it for the first time, a pedal fell off. This is dangerous if you lose your pedal while in traffic. Later, the seat came off from the seat pole. Reviews on Amazon.com mention two more cases of pedals falling off:
http://www.amazon.com/gp/product/B0030U8SU6/ref=oh_details_o00_s00_i00
This model is subject of recall here:
http://www.cpsc.gov/cpscpub/prerel/prhtml12/12272.html
Although this one doesn’t seem to be recalled (no yellow sticker mentioned in recall information), it seems to have the same problem.

Model
Schwinn Discover Men’s Hybrid Bike (700C Wheels
Bought
May 21, 2012
Where
Chappaqua, New York: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Schwinn, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/27/2012) PACIFIC CYCLE, INC: Dear Consumer:
We appreciate feedback on our products for any potential concerns. The final installation of the bicycle seat and pedals are done by the consumer or retailer. Your bicycle seat is equipped with a bolted seat clamp. For the assembly adjust the seat to the desired height and tighten the clamp so the seat won’t turn or move left, right, up or down. For the pedals, to tighten the left side pedal you should turn the pedal “counterclockwise” - to the left - towards the front of the bike. To tighten the right side pedal you should turn the pedal “clockwise” – to the right - toward the front of the bike. Both pedals should be tightened so that there are no pedal threads showing and the pedal shaft is completely tight against the crank arm. We also recommend you check your pedals as a part of a pre-ride safety check to ensure the pedals are attached properly. Please refer to your owner’s manual for more information on how to properly assemble and tighten your bicycle seat and pedals.
The product recall that you referenced is exclusive to Meijer stores in Michigan, Ohio, Illinois, Indiana and Kentucky and is specific to bicycles that were assembled on-site at Meijer stores by Serv-U-Success.
If at any time you need further assistance, please contact us at customerservice@pacific-cycle.com or call 1-800-626-2811.

CPSC report 20120910-6BA4F-2147463863. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jul 25, 2012, sent to the company Aug 10, 2012, published by CPSC Aug 24, 2012

The product, in the report: 700c Mens Avenue Schwinn hybrid bicycle

going up an incline and reducing the gear the chain came partly off of the free wheel leaving me no trction and the bike stopped andtipped over causing me to lose control and I fell backwards and sideways at the same time I was injured as I hit a cement footing of a guard rail causing greaat pain and seen a doctor for this

Model
700c Men’s Schwinn Avenue Hybrid Bike
Bought from
Walmart
Bought
Jul 11, 2011
Where
Dubuque, Iowa: Place of Recreation or Sports
Who was involved
Age 76, Male
The reporter’s relation to them
Self
As this report names them
Brand Schwinn, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(8/24/2012) PACIFIC CYCLE, INC: Dear Consumer –
We are sorry to hear about your recent riding experience. Your multi-speed bicycle is equipped with a derailleur system which must be functioning properly in conjunction with good rider shifting technique in order to have smooth gear shifting and maximize derailleur performance. When shifting gears, we recommend that the rider pedal forward until the gear has completely changed (at least one full rotation of the pedals). Failure to do so, may result in the chain not engaging properly leading to the chain jumping, dropping, or creating additional issues such as loss of control or falling, as the shift is completed under load the next time you pedal forward. The owner’s manual has more information on properly shifting gears along with inspection and on-going maintenance needed to ensure your bicycle shifts gears properly. Remember to always pedal through the gear change.
We have passed your information to our customer service department and they will be contacting you directly for more information. For you convenience, you can contact us directly at customerservice@pacific-cycle.com or call 1-800-626-2811.

CPSC report 20120725-2549B-2147465380. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jun 4, 2012, sent to the company Jun 12, 2012, published by CPSC Jun 26, 2012

The product, in the report: Schwinn Cruzair Seat - A large padded bicycle seat designed to increase rider comfort with incorporated gel padding

I purchased this seat from Amazon and as usual, fulfillment was great! Then, I installed the seat and began riding. I do about 8 miles per day on flat to gentle hill bike trails for exercise. The seat was pretty comfortable UNTIL, I hit a SMALL bump in the trail on my suspension MTB in January and the seat blew up. I came down with full force onto the top tube of the bike and and crashed. When I say blew up, I mean there were seat parts all over the place. It felt like someone hit the bottom of my tailbone in an upward direction with a sledge hammer.
What appeared to happen during the catastrophic failure of this poorly and inadequately designed product was the attachment rails that fit into the seat post clamp bent down in front of the clamp when my weight came down on it going over the small bump (less than 2 inches). This bending, in turn, put undue pressure on two plastic attachment posts at the saeat’s rear breaking them at the ends of the attaching screw. This detached the poly foam seat itself from it’s metal attaching rails. The two posts connecting the rails to the seat are held by VERY SHORT screws going into the posts less than 1/2 of their length. The sheer point was a full inch below the bottom of the poly seat moulding.
Theese 2 posts appear to be molded directly into the seat and are only about a half inch diameter each and are hidden from view. They are essentially plastic cylinders 1 1/2” - 2” long that capture the screw with a wall thickness of only an eight to a quarter inch at most. CLEARLY NOT ENOUGH STRUCTURAL STRENGTH to maintain structural integrity when stressed. As I mentioned, the undersized posts are NOT VISIBLE because they are surrounded by two rubber bumpers presumably designed to absorb shock (clearly not functional). The rails also are not made of material strong enough to function as designed as they bent down so easily at the front. They appear to be cold steel rather than tougher stainless or magnesium allow that would resist bending.
The injury I sustained to my perineum and spine has not yet resolved and I am considering legal remedies for all the discomfort, pain and distress caused by this faulty product. This seat’s inadequate design is NOT SAFE and certainly NOT DURABLE. IF YOU VALUE YOUR HEALTH, DO NOT BUY THIS SEAT.

Model
Cruzair Seat - SW644 4OJ
Serial number
0414AA
Bought from
Amazon.COM
Bought
Sep 12, 2011
Where
Los Altos Hills, Unspecified: Other
Who was involved
Age 58, Male
The reporter’s relation to them
Self
As this report names them
Brand Schwinn Cruzair, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(6/26/2012) PACIFIC CYCLE, INC: Dear Consumer,
We are sorry to hear about your recent riding experience. We have passed your information to our customer service team. They will be contacting you directly regarding this matter and to arrange return of the seat for further evaluation and analysis by our quality team.
For your convenience, you can contact us directly at customerservice@pacific-cycle.com or call us at 1-800-626-2811.

CPSC report 20120604-F0CDD-2147466952. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 1, 2011, sent to the company Sep 12, 2011, published by CPSC Oct 4, 2011

The product, in the report: bicycle rim & tube.

I purchased new, a Schwinn 28” rimmed hybrid bicycle on June 17, 2011. On August 26th and 28th of 2011 Not having added any more air pressure to the tires. I experienced blow outs of the tubes on both the front tire and rear tire. I had stopped and was not on the bike after having ridden 10 miles that morning. After about 10 min. the front tire just popped . The tube blew out on the top side, next to the rim. The rubber band that protects the tube from the spoke holes also had a hole blown through it. It was the first spoke hole from the valve stem. The tube and rubber band showed identical bulges that lined up with all of the spoke holes in the rim. On August 28th after having ridden a additional25-30 miles from having the first flat tire. The tube in the rear wheel also failed with another blow out at the exact same place in the tube. The top of it in the first spoke hole next to the valve stem. But this time the blow out was while I was riding at approx 25 mph.

Bought from
target dept store, Illinois
Bought
Jun 17, 2011
Where
Wood Dale, Illinois: Street or Highway
Who was involved
Age 54, Male
The reporter’s relation to them
Self
As this report names them
Brand Schwinn, made or sold by PACIFIC CYCLE, INC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/19/2011) PACIFIC CYCLE, INC: [REDACTED]
Our customer service department will be contacting you for further information about your specific bike model and potentially asking you for any parts that you feel are defective so that we can properly evaluate them. If your rim strip (rubber band that protects the tube from the spokes) has a hole in it, it will need to be replaced as well so you don’t continue to blow tubes. If you replace your rim strip, please check for any burrs and proper alignment over the spoke ends. As a reminder, check your tire pressure before every ride and follow the manufacturer’s recommended PSI located on the tire sidewall.
We are more than willing to give you further assistance, so please contact us directly at customerservice@pacific-cycle.com or call us at (800)626-2811.
(9/21/2011) PACIFIC CYCLE, INC: Consumer talked with our customer service department on 9/19/11 and we ordered him a new rim wtih a sprocket and we are reimbursing him for tubes and rim strips he previously purchased.

CPSC report 20110901-4E937-2147475705. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Schwinn bicycles and bicycle parts

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