Giro bicycles and bicycle parts
9 reports to CPSC, the latest made Jun 8, 2021. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 9reports to CPSC
- Jun 8, 2021the latest report was made
- Jul 1, 2012the earliest
- 7with the company’s comments
- Brand
- Giro
- Maker
- Bell Sports, Inc.Makers, importers or sellers, as the reports name them
- Product
- Bicycles and bicycle partsNot mountain or all-terrain bicyclesCPSC’s product type: Bicycles and Accessories, (Excl.mountain or All-terrain) (code 5040), in Sports and Recreation: Cycling, Scooters, Skateboards & Skates
By month
The numbers, as a table
| Month | Reports |
|---|---|
| June 2021 | 1 |
| July 2017 | 1 |
| March 2017 | 1 |
| February 2017 | 1 |
| January 2016 | 1 |
| October 2014 | 1 |
| July 2013 | 1 |
| July 2012 | 2 |
How badly anyone was hurt
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
- Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
- No one hurt 5 CPSC: Incident, No Injury
- No incident, no one hurt 1 CPSC: No Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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No incident, no one hurt Made Jun 8, 2021, sent to the company Jun 30, 2021, published by CPSC Jul 22, 2021
The product, in the report: Silver Giro Aether Helmet.
I purchased a helmet from VogueCycling. The helmet was positioned as a Giro Aether helmet, which is a US based cycling company.
VogueCycling advertises on Facebook in the US. They do not have a working phone number on their site and the physical address according to the BBB is a postal store. They are headquartered in Sydney.
After a long delay in shipping, I received a notification that the helmet has shipped. The helmet was shipped from a small location in China. When it arrived, it was CLEARLY not a Giro Aether. Many of the safety features marketed on the site and were not in the helmet. The helmet was cheap foam.
I did not use the product as it clearly did not meet DOT saftey standards. I reported this to the company and was told not to communicate this in social media. I asked the company for a refund and to stop selling this product. They said they would investigate, but have continued to market this product.
I explained that this is no different than selling a counterfeit baby seat. It’s a risk to any cyclist who buys this product thinking it will protect them in a crash.
- Model
- Aether
- Bought from
- https:/
/ voguecycling.com/ - Bought
- Apr 2, 2021
- Where
- Rancho Santa Margarita, California: Home/
Apartment/ Condominium - Who was involved
- Age 52, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Giro, made or sold by Bell Sports, Inc.
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Jul 1, 2017, sent to the company Oct 26, 2017, published by CPSC Nov 9, 2017
The product, in the report: Giro Atmos II Manufactured March 2015, Size Large, Red and Black
I am the original owner of a Giro Atmos II bicycling helmet, size large, with a manufacturing date of March 2015. I have only recently begun using the helmet. I noticed that when I wear the helmet and the straps get wet, they become loose - going from fitting two fingers between my chin and the helmets straps to being able to fit my whole hand. This happens if worm in rain, or if I am sweating heavily due to an intense workout. My solution has been to pull to the side of the road and re-secure the straps;
To try to investigate the problem I am having, I have: - Consulted an authorized Giro dealer (Belmont Wheelworks) who inspected the helmet and said there is nothing obviously wrong that should be causing the problem - Contacted the manufacturer twice on May 25 and again on May 30 (rep is [REDACTED] at Vista Outdoor, Tel – 800-456-2355, email [REDACTED].com both by phone and email, including pictures of the helmet straps. I was advised that the case would be sent to the product manager, but have not heard anything.
The lack of response from Vista, makes me think they believe this helmet is safe and fit for its intended purpose. I am not sure that it is safe, and I am concerned that there is a significant manufacturing defect - but am not an expert and can’t say - only that this is a repeatable problem with my particular helmet. Thank you for your attention to this matter.
- Model
- Atmos II
- Where
- Auburndale, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Giro, made or sold by Bell Sports, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
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No one hurt Made Mar 16, 2017, sent to the company Mar 23, 2017, published by CPSC Apr 6, 2017
The product, in the report: Giro cycling helmet models Atmos II (sizes S & L, colors black & white).
Hi. I’d like to report several unsafe products. I have spoken with the manufacturer, and they don’t seem as concerned as I think they should be since life and head are at stake. So, I thought I’d reach out to you.
The company is Giro, and the product is their helmets. I have ordered 4 of their helmets this year (2017) from 4 different places/retailers (one was Giro) and 100% arrived defective. The User Manual on page 2 for each states an O ring MUST be present. The O ring was missing on all 4 helmets. The helmet models were [REDACTED] and Atmos II (2 of each).
Giro has told me the O ring keeps the chin straps that hold the helmet on your head from coming apart/loose. That is what made me contact them. My helmet straps kept coming undone like if I yawned it came undone.
- Model
- Atmos II
- Where
- Fayetteville, North Carolina: Unspecified
- Who was involved
- Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Giro, made or sold by Bell Sports, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
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No one hurt Made Feb 14, 2017, sent to the company Mar 22, 2017, published by CPSC Apr 5, 2017
The product, in the report: Giro cycling helmet models Aeon (sizes S & L, colors black & white)
Hi. I’d like to report several unsafe products. I have spoken with the manufacturer, and they don’t seem as concerned as I think they should be since life and head are at stake. So, I thought I’d reach out to you.
The company is Giro, and the product is their helmets. I have ordered 4 of their helmets this year (2017) from 4 different places/retailers (one was Giro) and 100% arrived defective. The User Manual on page 2 for each states an O ring MUST be present. The O ring was missing on all 4 helmets. The helmet models were Aeon and [REDACTED] (2 of each).
Giro has told me the O ring keeps the chin straps that hold the helmet on your head from coming apart/loose. That is what made me contact them. My helmet straps kept coming undone like if I yawned it came undone.
- Model
- Aeon
- UPC
- 768686674587
- Serial number
- 7066376
- Bought from
- Giro
- Bought
- Jan 26, 2017
- Where
- Fayetteville, North Carolina: Street or Highway
- Who was involved
- Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Giro, made or sold by Bell Sports, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
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Hurt, no treatment Made Jan 17, 2016, sent to the company Jan 28, 2016, published by CPSC Feb 22, 2016
The product, in the report: Childrens bike helmet
My three year old was riding his [REDACTED]. He had a helmet on and somehow the helmet got pushed off the top of his head and around to the back. The clasp was still connected and the pressure from the chin strap was choking him. Luckily my 5 year old recognized the distress and brought him to me as I was in a different area. My wife is from [REDACTED] and she wanted me to file this report. In Sweden they are required to have pressure release clasps on children’s bike helmets. She hopes that by filing this report that maybe the US will follow that thinking.
- Model
- unsure
- UPC
- unsure
- Serial number
- unsure
- Bought from
- Walmart, California
- Bought
- Jan 1, 2014
- Where
- Escondido, California: Home/
Apartment/ Condominium - Who was involved
- Age 3, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Giro, made or sold by Bell Sports, Inc.
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
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Seen by a doctor or nurse Made Oct 10, 2014, sent to the company Oct 21, 2014, published by CPSC Nov 4, 2014
The product, in the report: Giro bicycle helmet, number 202-3201, serial number Y7095198
Giro bicycle helmet, number 202-3201, serial number Y7095198. I have written the following letter to Giro Sport Design in Santa Cruz, California (I have shipped this problem helmet to that company): On July 2, 2014, I was wearing that helmet while riding my bicycle. I fell from the bicycle, on my right side. On August 24, 2014, my son, who is a physician, noticed signs of a possible subdural hematoma, and he took me to a hospital where I was administered a CT scan which confirmed his suspicion. He and I were then taken by helicopter to a hospital where the subdural hematoma was drained by the neurosurgical team. This was a significant injury which, as I say, required hospitalization (five days, with attendant complications).
I am sending you this helmet, not for the purpose of initiating litigation, but so that your research department can examine the helmet with the goal of improving the safety of your product.
- Serial number
- Y7095198
- Bought from
- Bicycle shop, True Value Store, E. Colfax Ave. And Locust St, Colorado
- Bought
- Jan 1, 2013
- Where
- Denver, Colorado: Street or Highway
- Who was involved
- Age 72, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Giro, made or sold by Bell Sports, Inc.
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
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No one hurt Made Jul 25, 2013, sent to the company Aug 6, 2013, published by CPSC Aug 20, 2013
The product, in the report: Helmet retention system
The consumer stated that he picked up his helmet and realized that the retention system became apart. The consumer stated that if this was to happen while he was riding it can pose a hazard, because the helmet would not stay on his head.
The consumer stated that the helmet was no longer usable without the retention system. The consumer stated that he has replaced the retention system 4 times already. The consumer stated that was searching online and he found that other consumers have experienced the same problems.
The consumer stated that he was not injured.
The manufacturer stated that they would provide a replacement retention system. The consumer stated that the representative informed the consumer that they also sale the replacement parts, but they would provided this time as a courtesy.
- Model
- Hex
- UPC
- Unknown
- Serial number
- Unknown
- Bought from
- Rei Sports, New York
- Bought
- Jul 1, 2012, about then
- Where
- New York City, New York: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Giro, made or sold by Bell Sports, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
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Emergency room Made Jul 16, 2012, sent to the company Aug 3, 2012, published by CPSC Aug 17, 2012
The product, in the report: bike helmet--says it complies with CPSC Safety Standards The number that I see on a label inside the helmet is A 1830874
I recently had a bike accident where I went over the handlebars and took the brunt of the fall on my head and right side of my face and shoulder. I bike on a regular basis and always wear a helmet. I was knocked out for a good five minutes and incoherent for hours after the accident. Among my other injuries, I suffered a concussion and my face and neck were badly bruised and lacerated. In retrospect, I feel that the helmet offered minimal protection. Typical helmets only cover the top part of the head, while in most bike falls the victim lands on his side or face. I am concerned that most bike helmets do not offer protection to the sides of the head and face and would like to see a discussion ensue about this. I can cite a number of incidents where people have experienced the same, with traumatic head injury while wearing a bike helmet.
- Where
- Dillon, Colorado: Place of Recreation or Sports
- Who was involved
- Age 67, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Giro, made or sold by Bell Sports, Inc.
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
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No one hurt Made Jul 1, 2012, sent to the company Jul 11, 2012, published by CPSC Jul 25, 2012
The product, in the report: Giro Phase bicycle helmet, size Large, Acu Dial 2 head retention system
Newly purchased Giro Phase bicycle helmet has defective Acu Dial 2 head restraining system, the tightening band that fits around the head will strip out and expand suddenly, little or no movement of the helmet is required for this to happen. This is a serious safety issue, during even a mild impact the helmet could loosen suddenly, obviously a loose helmet is not a proper safety device. Based on various reviews that I have now read, this is not an isolated incident. The Acu Dial 2 is used on many other Giro models and this issue can be expected to affect all models that use this restraining system.
This is an important issue, a loose helmet before or during a crash is a serious risk!!
- Model
- Giro Phase G267 Matte Black-Large
- UPC
- 3 6185727718 3
- Serial number
- Y5659160
- Bought from
- Giantnerd
- Bought
- Jun 27, 2012
- Where
- Spokane, Washington: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Giro, made or sold by Bell Sports, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.