Hearth Record

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CTY 2.1 bike bicycles and bicycle parts

1 report to CPSC, the latest made Oct 6, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Oct 6, 2024the latest report was made
  • Oct 6, 2024the earliest
  • 1with the company’s comments
Brand
CTY 2.1 bike
Maker
RECREATIONAL EQUIPMENT, INC.Makers, importers or sellers, as the reports name them
Product
Bicycles and bicycle partsNot mountain or all-terrain bicyclesCPSC’s product type: Bicycles and Accessories, (Excl.mountain or All-terrain) (code 5040), in Sports and Recreation: Cycling, Scooters, Skateboards & Skates

By month

1 report from November 2023 to October 2024; the most in October 2024, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20241

How badly anyone was hurt

  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No incident, no one hurt

    Made Oct 6, 2024, sent to the company Oct 16, 2024, published by CPSC Nov 6, 2024

    The product, in the report: REI CTY 2.1 bike (serial number C5HD6856)

    A common brand of bikes made by REI have a defective stem presenting a serious injury risk. I purchased a CTY 2.1 bike from REI in January 2023 (serial number C5HD6856) at their Virginia Beach, VA store. On 9/28/24 an REI mechanic at their Virginia Beach store advised that he could not properly tighten the stem and advised that I replace the entire structure. A loose stem means the handlebars are also loose and could potentially result in the handlebars coming off while riding.

    REIs website claims that this model has a shock absorbing fork for potholed filled road. As for your quastion of how the product was used, I rode the bike on multi use paths and streets, which are the activities REI says it is designed for.

    I stopped riding to avoid serious injury with the handlebars coming off.

    The CPSC should investigate why a 1.5 year old bike has failed structurally after routine use. The metallurgy of the stem is likely defective. There are thousands of other bikes with the possible same defect.

    Sadly REI management has shown no interest in protecting consumers by investigating why the stem failed on mine. The repair shop manager blamed a likely metallurgic fault on my riding the bike frequently, which is exactly what REI advertises the bike is capable of. He also seemed to believe that the metallurgy of a stem should be expected to fail after 2 replacements of the bike chain. I contacted REIs 800 number and they did nothing.

    I would hope that your agency shows a greater interest in why the metal is failing on a new bike and investigate REI. Thank you.

    REI management refused my warranty claim

    Model
    CTY 2.1
    Serial number
    C5HD6856
    Bought from
    REI
    Bought
    Jan 19, 2023
    Where
    United States: Place of Recreation or Sports
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand CTY 2.1 bike, made or sold by RECREATIONAL EQUIPMENT, INC.
    How badly, in CPSC’s words
    No Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Bicycles and bicycle parts

How to read a record

Four things every record does, shown on an example record made up for this guide.

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An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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