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Samsung fitness trackers

7 reports to CPSC, the latest made Oct 15, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 4, 2026.

  • 7reports to CPSC
  • Oct 15, 2026the latest report was made
  • Mar 3, 2017the earliest
  • 0with the company’s comments
Brand
Samsung
Makers
SAMSUNG ELECTRONICS AMERICA, INC. (SEA) and SAMSUNG TELECOM AMERICA (STA)Makers, importers or sellers, as the reports name them
Product
Fitness trackersCPSC’s product type: Personal Fitness/Activity Trackers (code 5038), in Sports and Recreation: Track, Field & Exercise

By month

3 reports from November 2025 to October 2026; the most in October 2026, 1. 4 earlier reports, since March 2017, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20261
August 20261
July 20261
October 20211
September 20201
August 20201
March 20171

How badly anyone was hurt

  • Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
  • First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 1 CPSC: Incident, No Injury
  • No incident, no one hurt 2 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Nov 4, 2026. Updated daily.

  1. Emergency room

    Made Oct 15, 2026, sent to the company Oct 20, 2026, published by CPSC Nov 3, 2026

    The product, in the report: Samsung Galaxy Ring - SM-Q503

    I was wearing the ring when it got super hot, and it exploded while wearing it.

    Model
    SM-Q503
    Bought from
    Samsung
    Bought
    Jul 12, 2024, about then
    Where
    Tallahassee, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  2. No incident, no one hurt

    Made Aug 23, 2026, sent to the company Aug 27, 2026, published by CPSC Sep 14, 2026

    The product, in the report: Samsung Galaxy Ring, a smart ring wearable health tracker containing a built-in lithium-ion battery.

    The internal lithium-ion battery of my Samsung Galaxy Ring has physically swollen, warped, and bloated out of its casing, making it impossible to fit back into its charging case. This creates an active fire, thermal, and chemical safety hazard inside my home. I opened a high-priority safety escalation file with Samsung Support on Friday (Ticket Number: [REDACTED]), but their specialized safety team missed their mandatory 48-hour response window and has completely ignored the issue. Furthermore, the Samsung account linked to the hardware used an old student email that I can no longer access, leaving me with no way to track updates through standard channels. I require a senior corporate escalations manager to contact my active email address immediately to handle safe disposal and a hardware replacement.

    Model
    Samsung Galaxy Ring
    Bought from
    Samsung.com
    Bought
    Feb 5, 2025
    Where
    Waltham, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 22, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    No Incident, No Injury
  3. No incident, no one hurt

    Made Jul 20, 2026, sent to the company Jul 23, 2026, published by CPSC Aug 6, 2026

    The product, in the report: Samsung Galaxy Ring, Titanium Gold color, size 10. Model SM-Q500 AI Smart Ring. This is a wearable smart ring designed for continuous health and fitness tracking, including sleep monitoring, heart rate, and activity tracking. The ring is intended to be worn on the finger 24 hours a day.

    I am reporting a Samsung Galaxy Ring (smart ring) because the internal battery has swollen, causing multiple cracks in the ring structure. While attempting to remove the ring from my finger, I discovered the battery had expanded significantly. The swelling forced the ring to crack in several places, and I had to use a lubricant to safely remove it.

    This is not an isolated quality issue. Both my ring and my spouses ring experienced severe and rapid battery degradation within the first year of ownership. My original ring failed completely and was replaced under warranty. The replacement ring has now developed the same dangerous swelling and cracking.

    The product was being used as intended -worn daily on the finger for health and activity tracking, including overnight while sleeping.

    No injuries have occurred at this time. However, a swollen lithium battery in a wearable device poses a serious risk of chemical leakage, thermal runaway, fire, or explosion. This is the primary reason I am reporting the product.

    Model
    SM-Q500
    UPC
    0887276874524
    Serial number
    RFAX73TYNTH
    Bought from
    eBay
    Bought
    Dec 21, 2024
    Where
    North Wilkesboro, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 58, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    No Incident, No Injury
  4. Hurt, no treatment

    Made Oct 14, 2021, sent to the company Oct 19, 2021, published by CPSC Nov 2, 2021

    The product, in the report: Samsung Galaxy Watch Active 2, 40mm, Pink Gold, Bluetooth. Model SM-R830NZDAXAR

    Samsung Galaxy Watch Active 2 is marketed by Samsung as a waterproof device. Marketing by the company specifically illustrates submersion in pools and other water features. Samsung goes into detail on the products page of their website, on how to active the device for water use. My device never experienced submersion in water, only occasional splashing from hand washing. However, the device been to unexpectedly overheat, causing pain to the touch. When the device was returned to Samsung for repair, they stated that the device is not intended to make contact with water, and denied the warranty repair. Samsung markets the device as waterproof for use in multiple instances of water contact, yet limited water exposure can cause lead to water intrusion causing a short circuit leading to overheating. This overheating caused the device to be extremely hot, and unable to be held. If the device was worn by someone with limited feeling in their extremities, this could cause severe burning or worse.

    Model
    SM-R830NZDAXAR
    Serial number
    RFAN607Z6WH
    Bought from
    Samsung.com
    Bought
    Aug 28, 2020
    Where
    Millville, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 31, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  5. First aid

    Made Sep 1, 2020, sent to the company Sep 30, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Samsung Galaxy Watch Active 2. Aqua Black. 44mm. pictures won’t load. But i have product and damage photos

    This is an activity tracking watch with wifi capacity and a sleep tracker. I woke up Friday morning the 28th of August to find a red burn mark slightly smaller than a dime on my wrist. The heart rate tracker on the underside of the unit was noticeably warm. I took the watch off. (The pictures attached are from Tuesday September 1, of the healing wound and I put the watch on to show the position on my wrist.)

    Watch model: SM-R820NZKAXAR It is my firm belief that the sensor became so hot it burned my wrist. I now have the loss of use of the watch, concern for the potential for an injury to others--this is not related to buyers nor is there a recall. If the device caught fire while on the charger everyone in my home would be at risk; I am also concerned for the larger implications of damage from this overheating problem.

    Model
    SM-R820NZKAXAR
    UPC
    887276359779
    Bought from
    Best Buy, Georgia
    Bought
    Feb 14, 2020
    Where
    Marietta, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 42, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG TELECOM AMERICA (STA)
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  6. No one hurt

    Made Aug 28, 2020, sent to the company Oct 14, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Samsung Galaxy Active Watch

    My wife’s Samsung Galaxy Active Watch suddenly heated up and started smoking and mostly melted when placed on the charger. We sent it to Samsung and they said it had not melted but was damaged due to being exposed to water. It had not been exposed to water and is also labeled as being water proof.

    Model
    Galaxy Active Watch
    Bought from
    Amazon
    Bought
    Aug 1, 2019
    Where
    FOREST LAKE, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 33, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Samsung, made or sold by SAMSUNG TELECOM AMERICA (STA)
    How badly, in CPSC’s words
    Incident, No Injury
  7. First aid

    Made Mar 3, 2017, sent to the company Mar 15, 2017, published by CPSC Mar 29, 2017

    The product, in the report: Samsung Gear Fit2 smart wath

    I own a Samsung Gear Fit2 smart watch. After wearing it for a number of days, the skin on my wrist is showing the signs of a chemical burn. It is itchy and painful.

    Model
    Gear Fit 2
    Bought from
    Samsung
    Bought
    Sep 8, 2016, about then
    Where
    Brooklyn, New York: Home/Apartment/Condominium
    Who was involved
    Age 35, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Nov 4, 2026 and checked Nov 4, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Fitness trackers

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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