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Ionic fitness trackers

2 reports to CPSC, the latest made Jul 2, 2019. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Jul 2, 2019the latest report was made
  • Apr 2, 2018the earliest
  • 2with the company’s comments
Brand
Ionic
Maker
Fitbit, IncMakers, importers or sellers, as the reports name them
Product
Fitness trackersCPSC’s product type: Personal Fitness/Activity Trackers (code 5038), in Sports and Recreation: Track, Field & Exercise

By month

1 report from August 2018 to July 2019; the most in July 2019, 1. 1 earlier report, since April 2018, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
July 20191
April 20181

How badly anyone was hurt

  • Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Seen by a doctor or nurse

    Made Jul 2, 2019, sent to the company Jul 22, 2019, published by CPSC Aug 12, 2019

    The product, in the report: Fitbit Ionic blue gray band

    While laying on my bed next to my 5 month old infant, not engaged in any physical activity or sweating, my Fitbit Ionic burned my left wrist in a single circular pattern. The size of circular injury was about 2-4mm across. The burn occured around 3pm on June 29. I’ve been wearing this device for a year and 2 months. I never experienced rash or redness or any discomfort before. I emailed product support and included pictures of my injury. On Monday, I received an email saying they would issue a full refund. I was asked to send my device into them, and they provided a shipping label. I have monitored the injury as it heals.

    Model
    Ionic
    Bought from
    Best buy, Texas
    Bought
    Apr 7, 2018, about then
    Where
    Richmond, Texas: Home/Apartment/Condominium
    Who was involved
    Age 41, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ionic, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  2. Seen by a doctor or nurse

    Made Apr 2, 2018, sent to the company Jun 6, 2018, published by CPSC Jun 27, 2018

    The product, in the report: Fitbit ionic

    I received an ionic for Christmas. About a month ago started with wrist pain, then the pain moved to my shoulder. It’s like a horrible arthritic pain, enough to stop using your limbs. I went to doctor, then an ortho specialist. Couldn’t find anything and suggested I remove my watch to see and gave me anti inflammatory meds and prednisone which have not helped. A week ago switched my ionic to my other wrist, low and behold pain is now on the other side as well! I’ve cleaned it, I’ve loosened it as it states in care, but still the same. I’ve now stopped wearing it completely. Let’s see if the pain goes away. This is crazy that a watch can cause such horrible pain. I’ve noticed that there are many people experiencing the sane pain.

    Bought from
    Target
    Where
    Yuma, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ionic, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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