Hearth Record

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Trek mountain or all-terrain bicycles and accessories

6 reports to CPSC, the latest made Sep 10, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 6reports to CPSC
  • Sep 10, 2025the latest report was made
  • Oct 11, 2011the earliest
  • 6with the company’s comments
Brand
Trek
Maker
TREK BICYCLE CORPORATIONMakers, importers or sellers, as the reports name them
Product
Mountain or all-terrain bicycles and accessoriesCPSC’s product type: Mountain or All-terrain Bicycles and Accessories (code 5033), in Sports and Recreation: Cycling, Scooters, Skateboards & Skates

By month

2 reports from October 2024 to September 2025; the most in September 2025, 1. 4 earlier reports, since October 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
September 20251
August 20251
July 20172
January 20171
October 20111

How badly anyone was hurt

  • Emergency room 2 CPSC: Injury, Emergency Department Treatment Received
  • First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Emergency room

    Made Sep 10, 2025, sent to the company Sep 15, 2025, published by CPSC Sep 29, 2025

    The product, in the report: Trek Mountain Bike

    Front tire suddenly dislodged from bike while my son was riding down the driveway, serial number WTU176JV1688 T and Trek MARLIN 5 XS 27.5 RD 2022-2023. Substantial mouth and teeth damage/trauma occurred. Bike was brought to bike shop to inspect and they believe the bikes quick release mechanism malfunctioned causing the tire to come off suddenly as there were no premeditated causes or events to explain this. Bike drove fine on way to fishing and way home until tire suddenly released in driveway.

    Model
    Marlin 5 XS 27.5
    Serial number
    WTU176JV1688T
    Bought from
    Landry’s Bicycles
    Bought
    Dec 1, 2023, about then
    Where
    Holden, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 13, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Trek, made or sold by TREK BICYCLE CORPORATION
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  2. Hurt, no treatment

    Made Aug 25, 2025, sent to the company Aug 28, 2025, published by CPSC Sep 12, 2025

    The product, in the report: Trek Top Fuel 5 full-suspension mountain bike (Gen 3, 2024). Aluminum frame, size [your size e.g., Medium], factory drivetrain (Shimano Deore/XT mix, 1x12 speed). Intended for cross-country and trail use.

    I purchased a Trek Top Fuel 5 mountain bike (2024 model) that developed a dangerous drivetrain defect. The chain and cassette repeatedly skipped under load, especially in the smallest cogs (10T/12T). This caused sudden loss of pedal engagement and it threw me off. It also nearly threw me off the bike on multiple occasions, including while climbing and while standing.

    The product was used as intended for cross-country riding. Despite more than a dozen service visits, multiple drivetrain replacements (3 chains, 2+ cassettes, rear wheel), and tune-ups, the defect persists. Trek and its authorized dealer failed to resolve the issue or provide accurate documentation of repairs.

    This defect poses a serious safety risk of ejection/fall, and the lack of durable performance or proper service records makes it impossible to ensure safety.

    Model
    Top Fuel 5 Gen 3 (2023)
    Serial number
    Available upon request
    Bought from
    Ziggy’s Cycle
    Bought
    May 29, 2024
    Where
    Canada: Street or Highway
    Who was involved
    Age 24, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Trek, made or sold by TREK BICYCLE CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  3. Emergency room

    Made Jul 28, 2017, sent to the company Aug 18, 2017, published by CPSC Sep 1, 2017

    The product, in the report: Mountain Bike

    I was riding on the [REDACTED] in [REDACTED] when suddenly and for no apparent reason the front wheel jammed and came off sending me straight into the ground fracturing my collarbone which will have to be surgically repaired. The front end of my bike is also trashed. While looking for info on Replacement parts,I on the Trek website I saw a link to Safety and Recalls. I clicked on it and was stunned to see a recall for my bikes Quick Release Skewer two years earlier. I had no knowledge of any recall until now. After a Google search I learned how publicized the recall was and about the rider who was paralyzed. That could have been me. I checked the bike again and found a gash on the QR lever along with the bent brake rotor and damaged spokes. There must be many others besides myself who have bikes with this part who are still unaware of this issue.

    Model
    Superfly 6
    Serial number
    WTU325G5241H
    Bought from
    Danny;s Cycles Scarsdale
    Bought
    Apr 1, 2014
    Where
    Montauk, New York: Place of Recreation or Sports
    Who was involved
    Age 55, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Trek, made or sold by TREK BICYCLE CORPORATION
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  4. First aid

    Made Jul 25, 2017, sent to the company Aug 2, 2017, published by CPSC Aug 16, 2017

    The product, in the report: Trek Skye S WSD, size 13.5 Mountain Bike

    I purchased a new Trek mountain bike and the pedals are dangerously close to the front tire when turning. It is impossible to ride the bike without your shoes contacting the front tire. My son’s foot got caught in the front tire, it was pulled upward between the tire and the front fork, the wheel stopped suddenly and caused him to flip over the handlebars.

    Model
    Skye S WSD, size 13.5
    Serial number
    WTU145C0483L
    Bought from
    Cahaba Cycles, Alabama
    Bought
    Jul 22, 2017
    Where
    Morris, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 13, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Trek, made or sold by TREK BICYCLE CORPORATION
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  5. First aid

    Made Jan 19, 2017, sent to the company Feb 6, 2017, published by CPSC Feb 21, 2017

    The product, in the report: Trek Superfly 6 - Hardtail mountain bike with disk brakes

    I was riding my bike on the Desert Classic trail at South Mountain. As I was picking up speed across a flat sandy section my front tire seized up and I flew over the handlebars. Thankfully my injuries were minimal (Bruises and scratches, possible minor sprain to my left hand)

    When I got up to proceed on the trail I found that my front wheel would not move and I realized that the lever was lodged in my front disk brake, my wheel was jammed up against the fork of the bike, and the wheel was not properly seated at the axel.

    I took my bike back to the shop (a certified Trek Dealer) where I had had service 3 days before. They promptly identified the recall issue, though they had not noticed or corrected the issue when doing the maintenance. Additionally, I was never alerted to the issue by Trek. They claim to have e-mailed my husband, but there is no record of the communication.

    Model
    Superfly 6
    Bought from
    Trek West
    Bought
    Jan 19, 2014, about then
    Where
    Phoenix, Arizona: Place of Recreation or Sports
    Who was involved
    Age 36, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Trek, made or sold by TREK BICYCLE CORPORATION
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  6. No one hurt

    Made Oct 11, 2011, sent to the company Dec 16, 2011, published by CPSC Jan 3, 2012

    The product, in the report: 26” mountain bike, 24 speed

    The 180 lbs., consumer was riding the bicycle on a city street and going downhill when the brakes failed. The consumer was able to stop the bike with his feet and he was not injured.

    The brakes were made by Tektro (Model# Novella) and they were sold already assembled on the bike.

    The brakes initially began to squeal while in use. The consumer took the bike back to the retailer and they adjusted them. When he took it back home and rode it again, the brakes were still squeaking. The consumer took the bicycle back to the same retailer he purchased it from. The dealer’s technicians cleaned the brakes with alcohol.

    The 3rd time the consumer took the bike to Jerry and Sparky (an authorized bicycle service center). The service center’s technicians called the bicycle mfr. and they contacted the brake mfr., who sent out a set of replacement brakes and the service technician installed them.

    The consumer rode the bicycle with the replacement brakes and the squeaking sound was gone, but the brakes did not perform as well as they should have. The consumer said that he was riding between 35 and 30 mph, at the time and he believes that if he had hit a vehicle, the accident would have been fatal.

    (10/10/11) The consumer returned the bicycle back to the retailer where he purchased it from. The consumer said that every time he takes the bicycle back to the dealer, they clean them with alcohol and claim that they are just dirty.

    The consumer believes that the bike is not safe to ride. u went to www.ntbr.com and he said that out of the 31 reviews he read, 28 of them were negative. The consumer said that the mfr. also makes brakes with model # IOX and they present a similar problem, based on reviews that he read.

    Model
    3900
    Serial number
    unavailable
    Bought from
    Trek Bicycle Store
    Bought
    Sep 3, 2011
    Where
    Moline, Illinois: Street or Highway
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Trek, made or sold by TREK BICYCLE CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Mountain or all-terrain bicycles and accessories

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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