Cyrusher XF650, Mountain Ebike mountain or all-terrain bicycles and accessories

The reports, as CPSC published them

1. Emergency room

   Made Sep 4, 2022 · , sent to the company Sep 9, 2022 · , published by CPSC Sep 23, 2022

   The product, in the report: Cyrusher XF650, Affordable Mountain Ebike, Black, 16-inch frame, fat tires

   Cyrusher XF650, Affordable Mountain Ebike I bought two of these online at the end of May 2022. They came partially pre-assembled but had no instructions to complete the assembly. Once the bikes were completely assembled, as I was able to get the proper regs and instructions for the parts that I did need to assemble, I gave them to my two teenage boys. I have been mountain biking since 1995, never pro, but all over the country, and always did a lot of my own work on my bikes. With these two bikes, next to completely stripping the bikes down to check for any malfunctions or defects, I inspected them as they were, pre-assembled. I took my time and carefully adjusted, tightened, and put the right amount of air in tubes, test rides, etc...so that my boys would be as safe as possible with the functioning of the bikes. After a week of making sure the bikes were ready, the boys rode them that whole day and everything still checked out okay. The next day, on June 1st my son, took off on his bike to go to school in the morning. While riding in the bike lane, at around 25 mph, he said he was suddenly thrown from the bike but had no idea why. He ended up with a broken right knee, broken left wrist, and road rash on his right hand left leg, and left shoulder. He luckily was cleared from trauma 2 level and was discharged from ER that night. It took 6 weeks to get out of the cast and he had to miss going to his camp in VT that he had been going to since he was 8. When I found my son at the site of the incident, I found the wheel completely flat, mind you I had just checked it the night before, and, the wheel was about 200 yards from where his bike was. No glass or any potholes around. No cars were involved. Nothing that would have caused his wheel to separate from the bike that was on the road or around him to go flat, or to cause a blowout. I have never had a quick-release separate like that in a blowout, but it did appear to be a blowout. When I took the tire and tube off the wheel the rim had this separation in the line where it looked like it was supposed to be connected. Like touching, or supposed to be welded. But it was not touching, and not welded. It just looked wrong and like it was different from the other rims. Next, I noticed that there was a pattern of holes in the tube, and on the inside of the rim were matching sharp bent mental pieces sticking up out of the rim. They were about 3 cm tall and exactly matched the tube holes. The quick release had no prior defects that I had previously Inspected, but now I could see it was looking a bit damaged, but still should not have dislodged. I started thinking was this my fault? No way. I made sure that the quick release was perfect and working. I checked the tire’s air and all the parts the night before and I felt very secure with my work. The company Cyrusher tricked me into sending the bikes back saying that they would give me a full refund. As soon as they got the bikes they started giving me the runaround. They said I caused the injury to my son because I put the bike together wrong. Which didn’t even make sense because how can they prove I did? Besides, I know I did right, and shame on them for even saying that. I think the quick release was just cheap and didn’t hold up to the force that it was put under. They were fat tires and fat rims. They are heavy. So now Cyrusher is trying to trick me into “agreeing” that the incident was my fault for not assembling the bike correctly and that is why my son got hurt. They completely ignored the fact that the inside of the rim had these sharp metal pieces sticking up that were bent out of the rim, in a pattern, that perfectly matched the holes in the inside of the innertube. They should have inspected these rims before sending them out to the consumer population. I should have never trusted this company. They refuse to take responsibility. I am so scared that someone is going to lose their life because of this company. Please, please, please do not buy anything from this company. They do not care about consumers at all. They wont respond and have kept all of my $3177.00 even though I returned them within my return policy rights. They are selfish and sadly part of this throttle-type mountain ebike that should be illegal. Obviously they are dangerous, but clearly a market that is not to be trusted with companies like Cyrusher and others. They are the only ones who make these types of bikes. [REDACTED] , [REDACTED], and other reputable names will not make this “throttle-type” ebike. They believe in participating in the work to peddle and these are called peddle assist mountain ebikes. I am now just learning. Integrity is not for sale and Cyrusher needs to be stopped.

   Model

   Cyrusher XF650, Affordable Mountain Ebike

   UPC

   Don’t Have

   Serial number

   Don’t have anymore

   Bought from

   Cyrusher.com

   Bought

   May 16, 2022

   Where

   Bucks County, Pennsylvania: Other

   Who was involved

   Age 15, Male

   The reporter’s relation to them

   My Child

   As this report names them

   Brand Cyrusher XF650, Mountain Ebike, made or sold by Shenzhen Cyrusher Technology Co., Ltd

   How badly, in CPSC’s words

   Injury, Emergency Department Treatment Received

CPSC’s disclaimer

Sources