Hearth Record

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Canyon mountain or all-terrain bicycles and accessories

2 reports to CPSC, the latest made Jun 11, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Jun 11, 2025the latest report was made
  • Mar 12, 2021the earliest
  • 1with the company’s comments
Brand
Canyon
Maker
Canyon Bicycles USA, Inc.Makers, importers or sellers, as the reports name them
Product
Mountain or all-terrain bicycles and accessoriesCPSC’s product type: Mountain or All-terrain Bicycles and Accessories (code 5033), in Sports and Recreation: Cycling, Scooters, Skateboards & Skates

By month

1 report from July 2024 to June 2025; the most in June 2025, 1. 1 earlier report, since March 2021, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
June 20251
March 20211

How badly anyone was hurt

  • Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Emergency room

    Made Jun 11, 2025, sent to the company Jun 16, 2025, published by CPSC Jul 1, 2025

    The product, in the report: Canyon Stoic 3 Mountain Bike, red, size 2XS, purchased August 2023.

    My 13 year old son was on a mountain bike ride with his bike team and coaches on our local trail system. While landing a routine jump, the weld on the head tube of his bike came apart, completely separating the handlebars from the rest of the bike, causing him to crash face first into the ground.

    Model
    Stoic 3
    Bought from
    Canyon.com
    Bought
    Aug 30, 2023
    Where
    Montpelier, Vermont: Place of Recreation or Sports
    Who was involved
    Age 13, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Canyon, made or sold by Canyon Bicycles USA, Inc.
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  2. No one hurt

    Made Mar 12, 2021, sent to the company Apr 2, 2021, published by CPSC Apr 16, 2021

    The product, in the report: Canyon - 2020 Neuron AL 7.0 - Color: Black - Size: Large

    A linkage bolt on my trail rated mountain bike snapped in the middle of a ride. I reported this to the manufacturer, and they sent me a new bolt, which snapped 3 weeks later. The bike is a Canyon - 2020 Neuron AL 7.0. I am concerned what would happen if this bolt were to break on a much more dangerous section of trail. I am in a facebook group of other owners of this make and model of bike, and this appears to be an unfortunately common occurrence. The bike was purchased mid-to-late December and the same bolt has broken twice.

    Model
    Neuron AL 7.0
    Serial number
    M06101B20C1278
    Bought from
    canyon.com
    Bought
    Dec 10, 2020, about then
    Where
    Charlotte, North Carolina: Place of Recreation or Sports
    Who was involved
    Age 42, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Canyon, made or sold by Canyon Bicycles USA, Inc.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Mountain or all-terrain bicycles and accessories

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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