Unagi powered scooters
2 reports to CPSC, the latest made Jul 27, 2023. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Jul 27, 2023the latest report was made
- Mar 30, 2023the earliest
- 0with the company’s comments
- Brand
- Unagi
- Maker
- Unagi, IncMakers, importers or sellers, as the reports name them
- Product
- Powered scootersCPSC’s product type: Scooters, powered (code 5022), in Sports and Recreation: Cycling, Scooters, Skateboards & Skates
By month
The numbers, as a table
| Month | Reports |
|---|---|
| July 2023 | 1 |
| March 2023 | 1 |
How badly anyone was hurt
- Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
First aid Made Jul 27, 2023, sent to the company Aug 1, 2023, published by CPSC Aug 15, 2023
The product, in the report: Unagi Model One Classic
Riding an Unagi Model One Scooter with a moderately diminished battery charge (3 bars remaining) at full speed, scooter suddenly lost power, the wheels locked up, and sent the rider over the handlebars, inducing moderate skin level injuries (road rash in several places). Had this happened moments before, it would have been downtown on busy streets in traffic and could have caused death or severe injury. Upon contacting the company and informing them of the malfunction, they refused to investigate the failure further, and only told me my warranty was expired (I was not asking for money or free anything, just asking them to investigate)
- Model
- Model One
- UPC
- 5000563731
- Serial number
- [REDACTED]
- Bought from
- Costco
- Bought
- Dec 31, 2021
- Where
- Auburn, Washington: Other Public Property/
Office - Who was involved
- Age 45, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Unagi, made or sold by Unagi, Inc
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
Seen by a doctor or nurse Made Mar 30, 2023, sent to the company Apr 4, 2023, published by CPSC Apr 18, 2023
The product, in the report: Unagi Model One E500 electric scooter
I was riding an Unagi Model One scooter at around 8mph, a car came out of a blind driveway about 30ft in front of me (plenty of time to stop). I engaged the brakes on the scooter, but nothing happened, forcing me to jump off the scooter to avoid the car, badly injuring my knee and elbow as I landed on the pavement. On further investigation I realized that the scooter’s electric regeneration-only braking is fatally flawed -- it doesn’t engage immediately when the paddle is pressed, instead taking a critical moment or two to ramp up. This makes it essentially useless for emergency braking, and extremely dangerous. Almost all other scooters on the market have physical brakes -- drum or hydraulic. Note that the Unagi does have a “fender” brake, where you can press the fender into the rear wheel for additional braking, but this is useless in an emergency scenario since you can’t shift your foot to the fender mid stop.
- Model
- Model One E500
- Bought from
- Unagi web site
- Bought
- Nov 9, 2022, about then
- Where
- Seattle, Washington: Street or Highway
- Who was involved
- Age 41, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Unagi, made or sold by Unagi, Inc
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.