The brand name of the ES4-800RN/ES4-800RB electric powered scooters
1 report to CPSC, the latest made Oct 20, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Oct 20, 2025the latest report was made
- Oct 20, 2025the earliest
- 0with the company’s comments
- Brand
- The brand name of the ES4-800RN/ES4-800RB electric
- Maker
- Bird Rides, Inc.Makers, importers or sellers, as the reports name them
- Product
- Powered scootersCPSC’s product type: Scooters, powered (code 5022), in Sports and Recreation: Cycling, Scooters, Skateboards & Skates
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2025 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Oct 20, 2025, sent to the company Nov 7, 2025, published by CPSC Nov 26, 2025
The product, in the report: The product is the ES4-800RN/ES4-800RB electric scooter, manufactured by Consumer Mobility Services. It is a foldable, two-wheeled electric scooter designed for personal urban transportation. The scooter has a black frame with silver accents (color may vary slightly by unit), foldable handlebars, and a standing deck for a single rider. It is powered by a lithium-ion battery integrated into the deck, with a motor that allows speeds up to approximately 1520 mph. The scooter measures approximately 42 inches in length, 16 inches in width, and 45 inches in height when fully assembled. The handlebars include hand-operated brakes and acceleration controls, while the deck has a textured, non-slip surface. It has four points of contact with the rider (both hands and both feet) when in use, making structural integrity critical for safe operation. The screw assembly bridge connecting the handlebars to the deck is a key structural component that has failed in multiple instances. The product is intended for individual adult riders on paved surfaces such as streets, bike lanes, and sidewalks for commuting or recreational purposes.
I am submitting this report due to repeated, serious safety failures involving an ES4-800RN/ES4-800RB electric scooter provided by Consumer Mobility Services. On the first incident in October 2021, while riding the scooter in New York City under normal usage conditions on city streets, the scooter snapped in half above the screw assembly bridge. This failure caused me to be violently thrown to the ground, creating a high risk of severe injury, dismemberment, or death. Following this incident, the company sent me a replacement model, which I used sparingly due to safety concerns. On October 3, 2025, while riding the replacement scooter under normal usage conditions, the same catastrophic failure occurred: the scooter again snapped in half in a similar location. I was using the scooter on city streets at typical riding speeds of approximately 15 mph, with hands and feet in contact with the device. The structural failure created an immediate danger, as it could have caused death, paralysis, or other severe injuries. Fortunately, I was not gravely injured this time, but the potential for life-threatening harm was extremely high. Attempts to contact Consumer Mobility Services following the second incident were prolonged and unsatisfactory. I was advised that I could pay for evaluation, shipping, parts, and labor to repair a device that they provided and had already demonstrated as unsafe. Given the repeated failure, I distrust the safety of the product and am concerned for both my safety and the safety of other consumers. This report is intended to formally document the recurring safety hazard posed by this scooter model and to seek a solution that prevents further risk of injury or death.
- Model
- ES4-800RN/
ES4-800RB - Serial number
- 22636-NT952
- Bought from
- Walmart.com
- Bought
- Oct 14, 2020
- Where
- New York, New York: Street or Highway
- Who was involved
- Age 28, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand The brand name of the ES4-800RN/
ES4-800RB electric, made or sold by Bird Rides, Inc. - How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.