Hearth Record

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Razor powered scooters

2 reports to CPSC, the latest made Jan 15, 2023. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Jan 15, 2023the latest report was made
  • Nov 4, 2020the earliest
  • 0with the company’s comments
Brand
Razor
Maker
Razor USA LLCMakers, importers or sellers, as the reports name them
Product
Powered scootersCPSC’s product type: Scooters, powered (code 5022), in Sports and Recreation: Cycling, Scooters, Skateboards & Skates

By month

1 report from February 2022 to January 2023; the most in January 2023, 1. 1 earlier report, since November 2020, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
January 20231
November 20201

How badly anyone was hurt

  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jan 15, 2023, sent to the company Jan 19, 2023, published by CPSC Feb 2, 2023

    The product, in the report: Razor E Prime 3 Electric Scooter. SCUD battery had issue

    Our house had a smell of electrical fire and melted plastic. We eventually located the source of the smell as the Razor E3 scooter. We unplugged it and took it outside. Today I took the battery out. The battery appears to be both a battery along with a long circuit board along the side of the battery housing. The circuit side of the battery housing was charred allowing a view into the whole side - some sort of significant and fire event charred the complete circuit along the full side of the battery housing.

    Model
    SCUD RZ3652
    Serial number
    Mostly missing - unprotected location on scooter
    Bought from
    Amazon
    Bought
    Mar 7, 2021
    Where
    Colorado Springs, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 11, Unspecified
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Razor, made or sold by Razor USA LLC
    How badly, in CPSC’s words
    Incident, No Injury
  2. Hurt, no treatment

    Made Nov 4, 2020, sent to the company Dec 16, 2020, published by CPSC Jan 4, 2021

    The product, in the report: electric scooter

    (11/04/2020) The consumer stated that he just received the scooter today. His 9 year old grandson got on the scooter to ride it. As soon as he turned the throttle, the scooter took off right away, causing his grandson to fall.

    The child sustained small scrapes and bruises.

    The consumer stated that he thought maybe his grandson did something wrong, so he tried to ride the scooter. As soon as he turned the throttle, the same thing happened to him.

    The consumer contacted the firm and was advised that this is the design of the scooter and the speed cannot be controlled.

    Model
    Power Core E100
    Bought from
    amazon.com
    Bought
    Oct 26, 2020, about then
    Where
    Durham, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 9, Male
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Razor, made or sold by Razor USA LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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