Bird Rides Inc / Blue Jay Transit Inc (Bird) powered scooters
1 report to CPSC, the latest made Jul 23, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jul 23, 2025the latest report was made
- Jul 23, 2025the earliest
- 0with the company’s comments
- Brand
- Bird Rides Inc / Blue Jay Transit Inc (Bird)
- Maker
- Bird Rides, Inc.Makers, importers or sellers, as the reports name them
- Product
- Powered scootersCPSC’s product type: Scooters, powered (code 5022), in Sports and Recreation: Cycling, Scooters, Skateboards & Skates
By month
The numbers, as a table
| Month | Reports |
|---|---|
| July 2025 | 1 |
How badly anyone was hurt
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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Emergency room Made Jul 23, 2025, sent to the company Jul 28, 2025, published by CPSC Aug 18, 2025
The product, in the report: Stand-up electric scooter designed for shared public use, accessed via the Bird mobile app. The scooter features a narrow standing deck, two wheels, electric motor drive, and handlebar steering with throttle and brake controls. These scooters are widely deployed in urban areas for short-distance transportation and are maintained by Birds internal fleet management team.
Description of Incident:
While riding a Bird rental scooter in a bike lane on June 10, 2025, I experienced sudden instability with the vehicle. The scooter felt shaky from the start of the ride, and moments later I lost consciousness in a crash. There were no roadway hazards (potholes, bumps, or obstructions) present at the site. I was transported by ambulance and treated in the emergency department, where I was diagnosed with facial trauma and a fractured zygomatic bone. To date, I have incurred over $3,700 in out-of-pocket medical expenses, with additional radiology and surgical consultations pending.
Company Response:
Bird has denied responsibility, citing an internal post-incident inspection stating the scooter required no repairs. They have not provided documentation of this inspection, nor did they preserve the scooter for third-party review. Their only resolution has been to offer $175, conditioned on signing a sweeping legal release that includes full waiver of liability, confidentiality, and non-disparagement clauses misrepresented as a simple form.
Safety Concern:
This raises serious concerns about scooter safety and Birds maintenance practices. Instability may stem from mechanical or firmware issues that are not detectable in visual inspections. The companys practice of returning scooters to service without independent verification, combined with aggressive legal tactics to silence injured riders, creates potential risk for other consumers.
Requested Action:
I am requesting that the CPSC investigate Bird scooters for safety and maintenance practices, and review their handling of injury claims and legal agreements. My concern is both for my case and for broader consumer safety.
- Where
- Austin, Texas: Street or Highway
- Who was involved
- Age 27, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bird Rides Inc /
Blue Jay Transit Inc (Bird), made or sold by Bird Rides, Inc. - How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.