Alloweek powered scooters
1 report to CPSC, the latest made Aug 27, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Aug 27, 2026the latest report was made
- Aug 27, 2026the earliest
- 0with the company’s comments
- Brand
- Alloweek
- Maker
- HUIZHOU JIUNENG TECHNOLOGY CO., LTD. dba ALLOWEEKMakers, importers or sellers, as the reports name them
- Product
- Powered scootersCPSC’s product type: Scooters, powered (code 5022), in Sports and Recreation: Cycling, Scooters, Skateboards & Skates
By month
The numbers, as a table
| Month | Reports |
|---|---|
| August 2026 | 1 |
How badly anyone was hurt
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, no treatment Made Aug 27, 2026, sent to the company Sep 2, 2026, published by CPSC Sep 17, 2026
The product, in the report: Alloweek Electric Scooter for Adults 350W/500W Motor, 19 MPH/22Mph Top Speed, 21-52 Miles Range, 8.5/10 inch Tires, Folding E-Scooter with Dual Suspension and Braking System, App Control--Powerful 500W Motor & 3 Speed Modes. Experience strong acceleration with a 500W brushless motor, reaching speeds up to 22 MPH. Equipped with 3 adjustable speed modes, this electric scooter lets you customize your ride for commuting, leisure, or city travel. Up to 23 Miles Range & Cruise Control. The high-capacity battery delivers up to 23 miles per charge with a charging time of 45 hours. Built-in cruise control maintains a steady speed for a more relaxed and efficient riding experience. Dual Suspension & 10 Solid Tires. Designed for comfort, the dual suspension system absorbs shocks from uneven roads, while 10-inch solid tires provide excellent grip and eliminate flatsno maintenance required. Foldable & Portable for Commuting.This folding electric scooter features a one-touch folding mechanism and collapses in seconds. Lightweight yet durable, it is easy to carry and store in car trunks, offices, or public transportation. Smart App Control Connected Riding.Pair with the mobile app to lock/unlock your scooter, monitor speed, battery, mileage, and customize riding modes and lighting settings, offering a smarter riding experience-- Other Special Features of the Product Cruise Control Weight Capacity Maximum 265 pounds Number of Wheels: 2 Handlebar Type: Fixed Wheel Type: Solid Suspension Type: Dual Suspension Grip Type: Ergonomic Brake Style: Front Braking Battery Charge Time: 5 hours Maximum Distance Range: 21 miles Item Dimensions: L x W x H 46”L x 6.9”W x 22”H Item Weight:40 pounds Handle Height :48 inches Wheel Size: 10 inches Sold by: Alloweek-US Store $259.00
I am requesting executive intervention regarding two defective Alloweek electric scooters (Order #[REDACTED]) that suffered identical structural failures, creating a serious safety hazard. One scooter broke while my son was riding it, forcing him to jump off to avoid an oncoming car. A week later, the second scooter failed in the exact same way while being ridden by a family friend. Both failures occurred at the base of the handlebars, raising concerns about a dangerous manufacturing defect. Despite multiple attempts to resolve the issue, I was repeatedly directed to contact the third-party seller, who appears to be unreachable because their contact information is invalid. After numerous customer service interactions, Amazon approved a refund but imposed return requirements that were effectively impossible to meet, including a three-day deadline to obtain oversized packaging and a [REDACTED] pickup that never occurred. Requests for standard prepaid drop-off labels were denied, preventing the return from being completed. Throughout four escalation attempts, customer service provided conflicting information, denied previous refund authorizations, repeatedly instructed me to contact the unavailable seller, and, during some calls, interrupted or disconnected me while I was seeking assistance. I am requesting: A full refund for both scooters, either to a new payment method or as Amazon store credit, without additional return obstacles. An internal investigation into the handling of my case and the customer service representatives involved. A review of the Alloweek seller and removal from the Amazon marketplace if appropriate to protect other customers from potential safety risks.
- Model
- A1
- UPC
- UNKNOWN
- Serial number
- B0CZ9BCS6X
- Bought from
- AMAZON
- Bought
- Apr 10, 2025
- Where
- Johnston, Rhode Island: Street or Highway
- Who was involved
- Age 10, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Alloweek, made or sold by HUIZHOU JIUNENG TECHNOLOGY CO., LTD. dba ALLOWEEK
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.