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L.O.L. Surprise doll houses and other play scenes

6 reports to CPSC, the latest made Feb 10, 2020. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 6reports to CPSC
  • Feb 10, 2020the latest report was made
  • Jan 23, 2019the earliest
  • 5with the company’s comments
Brand
L.O.L. Surprise
Maker
MGA Entertainment IncMakers, importers or sellers, as the reports name them
Product
Doll houses and other play scenesCPSC’s product type: Doll Houses and Other Play Scenes (code 5018), in Toys & Children: Toys
Other ways the reports write the brand (5)

“L.O.L. Surprise!”, “L.O.L. Surprise! 2-in-1 Glamper Fashion Camper with 55+ Surp”, “LOL Surprise”, “LOL Surprise Doll House” and “LOL Surprise! 2 in 1 Glamper Fashion Camper”

By month

5 reports from March 2019 to February 2020; the most in December 2019, 2. 1 earlier report, since January 2019, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20201
December 20192
November 20191
March 20191
January 20191

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • First aid 5 CPSC: Injury, First Aid Received by Non-Medical Professional

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Seen by a doctor or nurse

    Made Feb 10, 2020, sent to the company Feb 19, 2020, published by CPSC Mar 11, 2020

    The product, in the report: LOL Surprise! 2 in 1 Glamper Fashion Camper - a toy camper to be used with LOL dolls.

    My daughter was injured today when her thumb got stuck in the LOL Surprise 2 in 1 Glamper while she was playing with it. Her thumb immediately began to swell and was extremely painful. We spent approximately 30 minutes at home trying to extract her thumb using ice, oil, soap, and eventually YouTube videos that had been prepared by other families who had similar incidents with this toy.

    We eventually transported our daughter to the ER but we were referred to the Fire Department due to excessive wait times (flu season). After using all the same techniques we had tried at home, it took 7 fire fighters over 30 minutes to extricate our daughter’s thumb by cutting the Glamper off using various tools and saws. During the 1.5 hour ordeal, our daughter’s circulation was cut to her thumb and she is still experiencing noticeable swelling almost 4 hours later.

    I have reached out to MGA multiple times today but have received no response. I’ve also done some internet searches, during which I have discovered that MGA has been aware of this problem since almost the day my daughter received this toy (December 25). MGA claims they have fixed the problem in future models but they have done NOTHING to address the issue in older models. I had no idea there was a potential issue and it is easy to see from internet searches that there have been a significant number of injuries.

    Serial number
    30319MBGE
    Bought from
    Amazon
    Bought
    Dec 4, 2019
    Where
    Walnut Creek, California: Home/Apartment/Condominium
    Who was involved
    Age 7, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand LOL Surprise! 2 in 1 Glamper Fashion Camper, made or sold by MGA Entertainment Inc
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  2. First aid

    Made Dec 26, 2019, sent to the company Jan 10, 2020, published by CPSC Jan 27, 2020

    The product, in the report: L.O.L. Surprise! 2-in-1 Glamper Fashion Camper with 55+ Surprises L.O.L. Surprise 2 in 1 glamper includes 55+ surprises Includes 1 brand new, exclusive LOL surprise doll Includes 10+ hangout areas including bunk beds, light up pool and slide, fashion runway, BBQ patio and D.J. Booth Front detaches to become a separate car with working horn and headlights Glamper fully extends to 2 feet by 3 feet of fully furnished, 360 degrees play, with working lights and sounds Product Dimensions 8.5 x 23 x 11.5 inches Item Weight 2.2 pounds Shipping Weight 12.83 pounds (View shipping rates and policies) ASIN B07PT4GTR9 Item model number 559771E7C Manufacturer recommended age 6 - 10 years Batteries 3 LR44 batteries required.

    I purchased the LOL Glamper for my niece for Christmas. She opened the toy and tried to use it, but her finger got stuck in the button used to separate the two pieces of the glamper. Her mom had to help remove her finger, which was completely stuck in the button. It removed the skin from the front portion of her index finger as she was removing it.

    Model
    559771E7C
    Bought from
    Amazon
    Bought
    Nov 26, 2019
    Where
    Ozark, Missouri: Home/Apartment/Condominium
    Who was involved
    Age 8, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand L.O.L. Surprise! 2-in-1 Glamper Fashion Camper with 55+ Surp, made or sold by MGA Entertainment Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  3. First aid

    Made Dec 25, 2019, sent to the company Jan 10, 2020, published by CPSC Feb 3, 2020

    The product, in the report: LOL Surprise Glamper Camper

    I bought an LOL Surprise Glamper Camper for my 8 year old daughter this Christmas. Her finger got caught in what I feel like is a very poorly designed product. Her finger got stuck in the hole that the instructions say she should use to operate the product. My husband had to cut the product to release her finger. Her finger is extremely red and very tender to the touch. She was screaming in pain when it was stuck. I am hoping that it doesn’t swell up tomorrow or get worse.

    Bought from
    Amazon.com LLC, Washington
    Bought
    Dec 10, 2019, about then
    Where
    Kempner, Texas: Home/Apartment/Condominium
    Who was involved
    Age 8, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand LOL Surprise, made or sold by MGA Entertainment Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  4. First aid

    Made Nov 28, 2019, sent to the company Dec 26, 2019, published by CPSC Jan 9, 2020

    The product, in the report: L.O.L. Surprise! 2-in-1 Glamper Fashion Camper with 55+ Surprises

    My niece received a LOL Dolls “glamper” toy for her birthday. While playing with it last night, she put her finger on the button that establishes a link betweeen two pieces of the camper. Her finger then got stuck in the button space between two layers of plastic. Trying to move the plastic pieces in various ways resulting in her crying out in pain. Eventually, between five adults we were able to find a way to move the plastic pieces just so, allowing her to wiggle her finger out. It was an ordeal that took many minutes, all during which my niece and her mother were worried her finger was going to get badly cut. (It was indeed cut somewhat, but more like a paper cut size than anything massive.) I thought it was a freak accident but out of curiosity I went online and saw that numerous other parents were complaining of the same exact issue with their children. LOL Dolls’ parent company has responded to some of these complaints (so they are aware of the problem) simply by saying “contact customer service.” The product really should be recalled or at least have additional warnings posted on it. Thank you for your time and apologies for any “autocorrect” typos.

    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 9, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand L.O.L. Surprise, made or sold by MGA Entertainment Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  5. First aid

    Made Mar 20, 2019, sent to the company Mar 28, 2019, published by CPSC Apr 11, 2019

    The product, in the report: MGA Entertainment brand L.O.L. Surprise House (dollhouse) Description: The L.O.L. Surprise! House features a classic 3 story dollhouse with 6 rooms and a working elevator. Made of real wood, the LOL Suprise House has a lovely living room with a dainty kitchen table, refrigerator and chairs. It also comes with an exclusive family. The second story consists of a classy bedroom with tiny bunk beds as well as a bathroom with a bathtub. The bathroom has a toilet that makes flushing sounds.Take the spiral staircase to the next level that brings you to a walk-in closet and a rack with all your dolls outfits. It has a rooftop with a patio and a helipad. It also features a moving truck and furniture to unbox.

    Our 7-year old daughter was playing with her MGA Entertainment brand L.O.L. Surprise! Real Wood House (dollhouse). It includes a “working elevator” which is a clear plastic elevator ‘car’ mounted to the a plastic rail attached to a side of the dollhouse. Since initial assembly, the elevator has always required a lot of force to move as the rail mount sticks in the rail. We had told our daughter to have an adult move the elevator and up until this incident she had done that, although she’d try on her own every so often. This was one of those times, she tried to move it on her own. The elevator car separated from the rail and hit her just under her nose, causing a bleeding cut and notable pain.

    We consider our daughter lucky that the detaching elevator car did not break her nose or cause a worse cut (e.g. deeper cut, cut on the neck or ear, etc.).

    Contacting the manufacturer did not lead to any reasonable ability to repair, replace, or otherwise fix the elevator function. Claiming the product was out of warranty (30 days, not listed on the outer box or store website), they had no method to obtain a functional rail for the elevator. Their sole recommendation was to try applying soapy water to the rail to see if it would require less force to move.

    Checking other customers’ reviews after contacting the manufacturer found that the elevator sticking is a distinct issue, listed in numerous reviews including a YouTube video suggesting using [REDACTED] to lubricate the rail.

    Model
    L.O.L. Surprise House
    UPC
    035051555001
    Bought from
    Target
    Bought
    Nov 14, 2018
    Where
    Atlanta, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 7, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand L.O.L. Surprise!, made or sold by MGA Entertainment Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  6. First aid

    Made Jan 23, 2019, sent to the company Feb 8, 2019, published by CPSC Mar 5, 2019

    The product, in the report: LOL Surprise Doll House. 3’x3’ with elevator on the side. Comes with furniture and a LOL surprise doll and pet.

    I purchased the LOL Surprise House for my granddaughter for Christmas ($329.00 at Fingerhut) The house comes with a bathtub that lights up. The battery in the battery compartment was defected and leaking and pushing against the tab holding it shut, causing it to break. I was thankful we were there and immediately took the battery, so she wouldnt touch it. Also she has been cut twice by the elevator on the doll house. It takes such force to move it up and down, that her hand slips and she get scraped and cut by the side. I think that MGA Entertainment should correct both the issues, and double check when manufacturing to make sure no defective parts are being used.

    Bought from
    Fingerhut
    Bought
    Nov 21, 2018
    Where
    Germantown, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 7, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand LOL Surprise Doll House, made or sold by MGA Entertainment Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Doll houses and other play scenes

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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