H2O Mop X5 other appliances
1 report to CPSC, the latest made Apr 18, 2014. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Apr 18, 2014the latest report was made
- Apr 18, 2014the earliest
- 1with the company’s comments
- Brand
- H2O Mop X5
- Maker
- THANE INTERNATIONAL, INC.Makers, importers or sellers, as the reports name them
- Product
- Other appliancesCPSC’s product type: Appliances, Other and Not Specified (code 482), in Home Maintenance and Structures: Other
By month
The numbers, as a table
| Month | Reports |
|---|---|
| April 2014 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Apr 18, 2014, sent to the company May 5, 2014, published by CPSC May 19, 2014
The product, in the report: H2O X5, 5 in 1 steam mop with reusable/washable cloth fabric inserts that cleans with water
Purchased a H2O X5 mop from a T.V. commercial through Thane Direct. Purchased on 02-19-2013 and received on 03-06-2013, which was late due to backorder. On 04-14-2014, wife was using the steam mop and all of a sudden the mop quit working. The body portion of the mop unit became very hot and stopped working. I allowed it to cool down before inspecting the unit. I found cracks on the plastic of the body unit amd some warping. Upon looking at the water tank, I saw cracks on the back portion which appeared water was seaping into the electrical components causing the unit to fail. I called customer service on 03-18-2014 regarding a solution t the problem. Customer service department suggested that my one year warranty was over by 5 weeks and that I purcahse another entire unit product. I asked them if there were any recalls on the unit that were caused from the overheating. They answer “No”. I suggested to them that the unit nees to tbe redesigned or install a type of insulation in the plastic portion of the body including the water tank as to prvent cracking and electrical malfunction.
- Bought from
- Thane Housewares Direct
- Bought
- Feb 9, 2013
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand H2O Mop X5, made or sold by THANE INTERNATIONAL, INC.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.