Hearth Record

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euro-pro other appliances

3 reports to CPSC, the latest made Feb 11, 2013. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 3reports to CPSC
  • Feb 11, 2013the latest report was made
  • Oct 31, 2011the earliest
  • 3with the company’s comments
Brand
euro-pro
Maker
Euro-Pro Operating LLCMakers, importers or sellers, as the reports name them
Product
Other appliancesCPSC’s product type: Appliances, Other and Not Specified (code 482), in Home Maintenance and Structures: Other
Other ways the reports write the brand (1)

“Euro-Pro Shark”

By month

2 reports from March 2012 to February 2013; the most in February 2013, 1. 1 earlier report, since October 2011, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20131
August 20121
October 20111

How badly anyone was hurt

  • Hospital admission 1 CPSC: Injury, Hospital Admission
  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Feb 11, 2013, sent to the company Feb 20, 2013, published by CPSC Mar 7, 2013

    The product, in the report: Shark Steam Mop Model # S3501CO

    Steam & Hot water built up in the reservoir. Steam started escaping from the sides & hot water was spraying out of the front. Then the mop head popped off with hot steam shooting out from the pressure.

    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 38, Female
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  2. Hospital admission

    Made Aug 20, 2012, sent to the company Aug 31, 2012, published by CPSC Sep 17, 2012

    The product, in the report: steam mop for hard floors that also has a vacuum feature

    I was steam mopping my floors with the product, and my older child let my one year old through the baby gate. When I saw him coming towards me I stopped mopping and put the handle upright, reached to get him a cookie off the counter. He slid on some water as he came towards me and his toes slid under the edge of the steam mop. I grabbed him up immediately, and ran cool water over his toes, but the damage was done. He sustained 2nd and 3rd degree burns to both feet. After a trip to his pediatrician, then a pediatric surgeon in a neighboring town, we were sent to a burn center in Augusta, Georgia (about 4 hours away). [REDACTED] (my son) was admitted and had surgery to debride his burns and apply gamma-overlying silver grafts. He was bandaged, redressed, and assessed once a week, requiring multiple drives back. He has handled this ordeal better than his parents, we are thankful that his grafts did well, he does have keloid scarring on one toe, the others fared better. We are unsure of the nerve damage he has sustained, but are hopeful to not require any further treatment. The safety feature of the steam vac is that the steam stops when the handle is upright- clearly, that did not function properly, and the warnings in the manufacturer book are not adequate in my opinion. It never occurred to me that anything could slide under the edge, since it appears flush with the ground until close inspection. I just hope the warning labels can be adjusted to adequately warn future consumers. I do not want this traumatic event to happen to any other child or family.

    Model
    MV2010/ Shark Vac-Then-Steam
    Bought from
    Target, South Carolina
    Bought
    Apr 1, 2011, about then
    Where
    Boiling Springs, South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 1, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand euro-pro, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Injury, Hospital Admission
  3. First aid

    Made Oct 31, 2011, sent to the company Nov 8, 2011, published by CPSC Nov 23, 2011

    The product, in the report: An electric Euro-Pro Shark S3501 Deluxe Steam Pocket Mop that is used to steam clean floors through a washable fabric pad.

    Was using Shark steam mop model # S3501 and unit suddenly popped, there was an electrical flash from the unit and steam began shooting from all around the main body of the unit. The steam caused some superficial burns to my fingers and hands. Thankfully the burns weren’t as bad as some I have been reading about online after “Googling Shark steam mop exploded”.

    This unit was purchased through Amazon.com (no reflection on them) as new on January 27, 2010 and the incident happened on 6-27-2011. This steam mop was only used by myself and approximately once per week for about 15 minutes per usage.

    As you can see by the attached photos, something caused the line that attaches to the heating unit to burst. When the line burst, it actually shoved what appears to be an internal hose support spring out of the hose completely. On further investigation of this ruptured line, I have found that it is assembled with an extremely sharp bend, almost a kink, in the routing of the line in order to attach to the heating assembly. Also, the lines used inside of this unit seem to be of a very low grade quality.

    If this unit had not assembled with such a sharp bend in the line and/or a higher grade material of line used, I suspect this problem would not have occurred.

    Model
    Model number S3501
    Bought from
    www.amazon.com
    Bought
    Jan 27, 2010
    Where
    Waynesboro, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 41, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Euro-Pro Shark, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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