Miir glasses, cups and mugs
1 report to CPSC, the latest made Jan 5, 2024. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jan 5, 2024the latest report was made
- Jan 5, 2024the earliest
- 0with the company’s comments
- Brand
- Miir
- Maker
- MiiR Holdings LLCMakers, importers or sellers, as the reports name them
- Product
- Glasses, cups and mugsCPSC’s product type: Drinking Glasses, cups, and mugs (code 478), in Kitchen: Cookware & Tableware
By month
The numbers, as a table
| Month | Reports |
|---|---|
| January 2024 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jan 5, 2024, sent to the company Jan 10, 2024, published by CPSC Jan 26, 2024
The product, in the report: 12 oz Miir 360 Travel mug, HR2020432
Miir 12oz 360 Traveler mug cannot be cleaned following the recommendations of the manufacturer--it grows mold consumers drink through. The lid, which is “360” cannot be disassembled per the directions given by the manufacturer (presumably, would void the warrantee). The care instructions on their website as of 1/5/2004 state: “Wash before first use. Hand wash recommended with a small brush to clean under center button. Lid top rack dishwasher safe. Do not disassemble lid, do not freeze, do not microwave, do not bleach, do not overfill.” Following those instructions, I cleaned my mug for years. Recently, I wasn’t feeling well (headaches, tiredness) and saw that can be linked to mold, even mold in things like water bottles. When I put the lit in boiling water, after a few minutes, tons of mold was coming out. I did this twice, and still mold was coming out. In order to thoroughly clean this product, the lid must be disassembled, but it cannot be disassembled at home, and the manufacturer directions state not to disassemble. This means, folks are drinking through a lit that is filled with mold they cannot clean out.
UPDATED ON 1/16/2024: [The issue in question is the instability to properly clean the lid, which causes mold and bacteria to grow. At the time of contacting your office, I also contacted Miir. Starting from the bottom is my original email to them (1/5). In the first follow up email from the company (1/9), the employee recommended braking the direction (“disassembling”) to perform a totally different method of cleaning. They also recommend using different “liquids” when drinking from the cup--black coffee or black tea. They offered me a replacement lid that closes differently--I accepted. I replied (1/9) expressing my concern that folks who bought this cup should be alerted, and that all their cleaning instructions need to be updated.
On 1/11 they replied: “We have quite a few changes we are working on in our FAQ section so I will make sure this is a high priority.” Though that sounds like enough, it doesn’t speak to reaching out to folks who bought the mug, with bad directions, and are using it and getting sick. I think their reply is both acknowledgment the design is not safe (can’t be cleaned) and that their direction are inadequate (“FAQ”). Please make sure they hold themselves accountable. Mold is a serious health issue for everyone, but especially for kids, seniors and people with low immune systems.
On 1/12 I also received a request for customer service feedback. I have not responded.
Please also note, the report I filed should reflect I current possess the mug, that it was not damaged prior to use, that it was not modified, and that I have contacted the manufacture. At the time of submission I thought those questions were completed. ]
- Model
- 360 Traveler
- Serial number
- HR2020432
- Where
- Port Angeles, Washington: Other
- Who was involved
- Age 37, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Miir, made or sold by MiiR Holdings LLC
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.