Hearth Record

Back to Glasses, cups and mugs

Logo Brands glasses, cups and mugs

1 report to CPSC, the latest made Feb 2, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Feb 2, 2024the latest report was made
  • Feb 2, 2024the earliest
  • 0with the company’s comments
Brand
Logo Brands
Maker
Logo Brands, IncMakers, importers or sellers, as the reports name them
Product
Glasses, cups and mugsCPSC’s product type: Drinking Glasses, cups, and mugs (code 478), in Kitchen: Cookware & Tableware

By month

1 report from March 2023 to February 2024; the most in February 2024, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20241

How badly anyone was hurt

  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No incident, no one hurt

    Made Feb 2, 2024, sent to the company Feb 21, 2024, published by CPSC Mar 6, 2024

    The product, in the report: 2 pack of clear 16 ounce pint glasses featuring team logos/names of the Philadelphia Eagles-- manufactured by Logo Brands

    I purchased two 16 ounce Philadelphia Eagles Glasses 1/23/24 from Fanatics.com. The product description states, Dishwasher Safe. That is one of the main reasons I bought the glasses. But after I put the first glass in the Dishwasher, the Philadelphia script, Eagles script, Eagle, silver line, and green line decals are dismembered with some completely missing. I will attach photos, but have to return the glasses. In small type on the box is this statement, “Glassware Is Top Shelf Dishwasher Safe.” I placed the glass in the top shelf of my Dishwasher. This damage and the release of potentially harmful substances should not have happened to a Dishwasher Safe item. That is false advertising to misleadingly promote an item to be Dishwasher Safe, when in fact it is NOT Dishwasher Safe, and potentially harmful substances were detached from the glass. I did not want to put the other glass in the Dishwasher for fear that harmful materials would come off the glass. This is a consumer safety issue. If it happened to me, it could happen to anyone. Fanatics sells and manufacturer Logo Brands makes a wide range of 16 ounce glasses featuring decals of many sports teams. That means there is a potential that those products are NOT Dishwasher Safe. I tried to locate the decals missing from the glass, but could not find them in the Dishwasher. These are small decals, which if detached from the glass can very possibly be ingested by a consumer. This can be harmful. Both on Fanatics website and Logo Brands website, these glasses are marketed as Dishwasher Safe. It could be that the glasses I received were defective (which is unsafe). Or it could be that these glasses are NOT Dishwasher Safe. I believe this warrants further investigation. Through chats, emails, and finally after I demanded a number to call a Fanatics Customer Service Supervisor, I was able to get explanations. An email from a Fanatics customer service representative stated, “Unfortunately, the Philadelphia Eagles 16oz. Pint Glass Two Pack is not dishwasher safe like the site states. We are working to get the information updated/removed as soon as possible.” The supervisor told me he will monitor to make sure the Dishwasher Safe statement is removed from the online product description. So Fanatics admitted in writing that the product it promotes as Dishwasher Safe is NOT Dishwasher Safe. Meanwhile, the only response I received from Logo Brands showed little concern. As I did with Fanatics, I asked for confirmation from Logo Brands that these glasses are Dishwasher Safe. I can provide the entire email text, but for now, here is the response from a Logo Brands customer service representative, “I would say that most of our glasses are dishwasher safe, but like any product there can be a problem during manufacturing and errors can occur.” Logo Brands does not seem willing to even consider the possibility that one or any or all of their products are not Dishwasher Safe. So I am filing this report. I hope the CPSC pursues this investigation to determine if what happened to me was because of a defective item (a safety issue) or a product claimed to be Dishwasher Safe that is in fact NOT Dishwasher Safe (also a safety issue). If these glasses are not safe to be washed in the dishwasher, then they should NOT be marketed as Dishwasher Safe.

    Model
    Fanatics Product ID 200183420
    UPC
    197381149487
    Bought from
    Fanatics
    Bought
    Jan 23, 2024
    Where
    Kennett Square, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 52, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Logo Brands, made or sold by Logo Brands, Inc
    How badly, in CPSC’s words
    No Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Glasses, cups and mugs

How to read a record

Four things every record does, shown on an example record made up for this guide.

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Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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