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Teavana plates, bowls and tableware

6 reports to CPSC, the latest made Nov 10, 2019. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 6reports to CPSC
  • Nov 10, 2019the latest report was made
  • Jan 18, 2012the earliest
  • 1with the company’s comments
Brand
Teavana
Maker
TEAVANA CORP.Makers, importers or sellers, as the reports name them
Product
Plates, bowls and tablewareNot drinking glasses, cups or mugsCPSC’s product type: Tableware & Accessories (excluding drinking glass,cups,mugs) (code 474), in Kitchen: Cookware & Tableware
Other ways the reports write the brand (1)

“Teavanna”

By month

1 report from December 2018 to November 2019; the most in November 2019, 1. 5 earlier reports, since January 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
November 20191
June 20181
August 20151
December 20131
May 20131
January 20121

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 4 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. First aid

    Made Nov 10, 2019, sent to the company Dec 12, 2019, published by CPSC Jan 6, 2020

    The product, in the report: Teavana Tristian tea-infusing pitcher.

    I bought this glass pitcher from a Teavana store thinking I would drink more tea at home but have t used it. I bought it several years ago. In 2015 I believe when I was traveling more. I used it yesterday for the third time and the thing just kind of shattered on me. It didn’t explode per se but nothing hit it or caused it to crack or shatter, just the heat. I had put hot water in the thing but it wasn’t boiling or anything. When I went to pour it it literally just cracked then shattered around the handle. It burned my left hand (which was holding the cup I was pouring tea into) up to my wrist. It was that bad. Like I didn’t go to emergency department or anything, just obviously painful. Teavana Seemed like a legit company and it was t cheap. My bill for this, some loose tea, and a cup to go was almost $100. The product is defective and dangerous! Please consider a recall. I believe the model is Teavana Tristin?

    Model
    Tristan
    Bought from
    Teavana Store, Tennessee
    Bought
    Nov 10, 2015, about then
    Where
    Guntersville, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 40, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Teavana, made or sold by TEAVANA CORP.
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  2. No one hurt

    Made Jun 9, 2018, sent to the company Aug 27, 2018, published by CPSC Sep 18, 2018

    The product, in the report: Teavana Teacup with inserted metal filter and cover

    I poured hot water into a Teavana Tea Cup when it cracked and hot water spilled out

    Model
    12 fl oz
    UPC
    none
    Serial number
    none
    Bought from
    Teavana
    Bought
    Nov 18, 2017
    Where
    Richmond, California: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Teavana, made or sold by TEAVANA CORP.
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Aug 29, 2015, sent to the company Sep 22, 2015, published by CPSC Oct 14, 2015

    The product, in the report: 16-oz Teavanna Kierros double-walled glass tumbler.

    I put approximately 14 oz. of room tempature [REDACTED] into a room temperature double-walled Kierros glass tumbler from Teavanna for the reheat temperature setting on my microwave, which is 1:10. Upon removal, I noticed the top had cracked or flaked in three places.

    I have used this glass at least a dozen times in identical situations and never noticed a problem. It is one in a set of two sold by Teavanna. The other glass goes not have any visible damage at this point.

    I called Teavanna to report this incident. I asked I’d this was being reported to the consumer product safety commission. When the operator - her name is [REDACTED] and I called her at 3:59 pm CST on the date of the incident - told me it would not be reported by Teavanna - I told her I would report it. I did this in part because I did experience a recall in 2013 with the Teavanna double walled Flourish glasses with a similar problem. When I selected these glasses from my local Teavanna store at that time, I was told these glasses were produced differently and were not defective. Teavanna is also recalling another product I use, the [REDACTED] pitcher.

    Model
    Kierros 16-oz double-walled tumbler
    UPC
    Unknown
    Serial number
    Unknown
    Bought from
    Teavanna
    Bought
    Aug 1, 2014, about then
    Where
    Milwaukee, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 58, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Teavanna, made or sold by TEAVANA CORP.
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Dec 30, 2013, sent to the company Jan 7, 2014, published by CPSC Jan 30, 2014

    The product, in the report: Rhapsody Glass Double wall 16 oz

    The glass shattered but there were no injuries.

    Bought
    Nov 1, 2013, about then
    Where
    Miami, Florida: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by TEAVANA CORP.
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made May 30, 2013, sent to the company Jun 6, 2013, published by CPSC Jun 27, 2013

    The product, in the report: double wall mug

    i’ve had two of these break on me. lucky for me, just the inside wall cracked dramatically after i poured my tea in so i was not able to drink it and no one was injured. this happened twice! totally sucks.

    Bought from
    teavana
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 22, Female
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by TEAVANA CORP.
    How badly, in CPSC’s words
    Incident, No Injury
  6. Seen by a doctor or nurse

    Made Jan 18, 2012, sent to the company Jan 26, 2012, published by CPSC Feb 9, 2012

    The product, in the report: IntoTeas Gift Collection 2oz of four types of tea are included with 4 tins and two 14oz white travel tumblers to steep tea in (they include removable steeping baskets). Gift boxed

    I bought a gift set of two specialty travel mugs/flask for tea, four teas and four tins from Teavana (a specialty tea store). It is from the collection INTOTEAS. I followed instructions to make tea such water temperature and steps to follow to use the mug. I added tea leaves to the wire mesh and poured boiling hot water over it and closed the mug by screwing it tight. Then I lifted the mug and tried to remove the upper portion to be able to drink from it and instead of that part opening the entire upper part popped out and boiling hot water poured down my wrist and abdomen resulting in second degree scalding burns. Product link on Teavana website: http://www.teavana.com/tea-products/tea-gifts/p/intoteas-gift-collection

    Model
    INTOTEAS GIFT COLLECTION
    Serial number
    Item: 30289 000 000
    Bought from
    Teavana Store - Riverside Square Mall
    Bought
    Jan 14, 2012
    Where
    Teaneck, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 41, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand TEAVANA, made or sold by TEAVANA CORP.
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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