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Starbucks plates, bowls and tableware

4 reports to CPSC, the latest made Feb 21, 2015. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 4reports to CPSC
  • Feb 21, 2015the latest report was made
  • Mar 7, 2012the earliest
  • 1with the company’s comments
Brand
Starbucks
Maker
Starbucks Coffee CompanyMakers, importers or sellers, as the reports name them
Product
Plates, bowls and tablewareNot drinking glasses, cups or mugsCPSC’s product type: Tableware & Accessories (excluding drinking glass,cups,mugs) (code 474), in Kitchen: Cookware & Tableware
Other ways the reports write the brand (1)

“Starbucks Coffee Company”

By month

2 reports from March 2014 to February 2015; the most in February 2015, 1. 2 earlier reports, since March 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20151
July 20141
January 20131
March 20121

How badly anyone was hurt

  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 3 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Feb 21, 2015, sent to the company Mar 2, 2015, published by CPSC Mar 24, 2015

    The product, in the report: Starbucks Coffee Company Mug, 14 fl oz, 414 mL, microwave and dishwater safe. Manufactured for: Starbucks Coffee Company, Seattle, WA 98134

    I was preparing to use a Starbucks coffee mug to drink coffee this morning. I brought my coffee to a boil and then turned off the stove and began to pour coffee into the mug. After pouring coffee into the coffee mug, it spontaneously cracked in half, spilling hot coffee all over the place. I couldn’t understand how a coffee mug couldn’t handle hot coffee being poured into it. Isn’t that what a coffee mug is meant for? I have saved the mug as evidence of the crack. You will see that the crack extends virtually across the entire mug. There is no chip or evidence of trauma to the mug, which shows that the mug cracked spontaneously due to the hotness of the coffee. The mug is new and has been used for only about a month. The product information is as follows: “Starbucks Coffee Company Mug, 14 fl oz, 414 mL, microwave and dishwater safe. Manufactured for: Starbucks Coffee Company, Seattle, WA 98134.” I am writing this report because I think this product is defective and should be recalled. A coffee mug should not crack spontaneously to the heat of hot coffee being poured into the mug. A person holding the cup at the time it spontaneously cracks in half could suffer a bad burn.

    Model
    None
    UPC
    None
    Serial number
    None
    Bought from
    Starbucks, New York
    Bought
    Dec 23, 2014, about then
    Where
    Philadelphia, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 65, Male
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand Starbucks Coffee Company, made or sold by Starbucks Coffee Company
    How badly, in CPSC’s words
    Incident, No Injury
  2. First aid

    Made Jul 8, 2014, sent to the company Jul 16, 2014, published by CPSC Jul 30, 2014

    The product, in the report: Starbucks stainless steel reusable straw cup. Entire double walled cup is stainless steel except for the underside of the lid, which is plastic. Straw is also stainless steel. The Starbucks mermaid logo is embossed one time on the side of the cup. Holds a 16oz “grande” sized beverage.

    I purchased 2 Starbucks stainless steel reusable straw cups. I had them filled with a drink at the time of purchase, so the barista opened the cups. I went to clean the cups and was having a hard time unscrewing the lid on the first one when my grip slipped and the tip of my middle finger was sliced open by the sharp metal edge of the lid. My husband got the lid off and examined it to find that the metal had been turned in on some of the lid, but not very well and not the entire way around. We looked at our second cup and found the same thing. Later that same day (day of injury) I happened to be in a Starbucks store and looked at the same style cup they had on the shelf. That cup also had sharp areas on the edge of the lid. I emailed Starbucks regarding this and their reply was that they do not offer a warranty on their serveware and suggested that I could return the cups only if I met the conditions of their regular return policy (which I don’t, I threw out my receipts).

    Model
    SKU#11036220
    UPC
    76211000774
    Bought from
    Starbucks, California
    Bought
    Jul 4, 2014
    Where
    Riverside, California: Home/Apartment/Condominium
    Who was involved
    Age 31, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Starbucks, made or sold by Starbucks Coffee Company
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  3. No one hurt

    Made Jan 11, 2013, sent to the company Feb 1, 2013, published by CPSC Feb 15, 2013

    The product, in the report: starbucks coffee mug; brown metallic/shiny; made in Fabriquee, Portugal; has Starbucks name stamped on the bottom of the mug

    Coffee mug is stamped dishwasher/microwave safe. I was reheating coffee in the mug inside the microwave and the entire cup including the handle gets very hot even after a few seconds. I had to use a pot holder to remove it from the microwave. It is coated in a shiny/metallic brown paint which I believe conducts the heat.

    Where
    Goose Creek, South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 41, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Starbucks, made or sold by Starbucks Coffee Company
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Mar 7, 2012, sent to the company Mar 15, 2012, published by CPSC Apr 5, 2012

    The product, in the report: Starbucks Coffee Tumbled with a Christmas theme and the message “Let’s Merry” in metallic lettering.

    I purchased a plastic coffee tumbler from Starbucks a few months ago. It was a Christmas theme mug with the message Let’s Merry. I drank some coffee from it this morning but decided to reheat the coffee so I took it to the microwave, put it inside the microwave and set it for 1 minute. I walked around the room and noticed flames inside the microwave and a horrible burning smell. I stopped the microwave and took out the mug. It turns out that metallic in the lettering of the coffee tumbled caught fire.

    I then poured out the coffee to see if it said “DO NOT MICROWAVE”. No where did I see that. I finally noticed that it was etched into the lid but the way I read it, it means not to microwave the lid, nothing about the tumbler. So I called Starbucks, they said that a paper insert inside the mug says not to microwave it. They also said that plastic mugs should not be microwaved since they can melt or disform. I told her that I wasn’t worried about the melting, you guys added metal to a plastic container that the average person would never notice. She never took my personal info, just said that she would tell corporate.

    Bought from
    Starbucks, Oregon
    Bought
    Jan 1, 2012, about then
    Where
    Portland, Oregon: Other Public Property/Office
    Who was involved
    Age 41, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Starbucks, made or sold by Starbucks Coffee Company
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Plates, bowls and tableware

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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