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Sango plates, bowls and tableware

3 reports to CPSC, the latest made Mar 10, 2014. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 3reports to CPSC
  • Mar 10, 2014the latest report was made
  • Dec 21, 2012the earliest
  • 0with the company’s comments
Brand
Sango
Maker
SANGO AMERICA, INCMakers, importers or sellers, as the reports name them
Product
Plates, bowls and tablewareNot drinking glasses, cups or mugsCPSC’s product type: Tableware & Accessories (excluding drinking glass,cups,mugs) (code 474), in Kitchen: Cookware & Tableware

By month

1 report from April 2013 to March 2014; the most in March 2014, 1. 2 earlier reports, since December 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
March 20141
February 20131
December 20121

How badly anyone was hurt

  • First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. First aid

    Made Mar 10, 2014, sent to the company Mar 20, 2014, published by CPSC Apr 3, 2014

    The product, in the report: Sandwich Plate

    Using Sango Brand Microwave safe, dinner ware plate. Plate was put in microwave at level 10 setting for 90 seconds, with a piece of beef. (Approximately 9 ounces). On touching the plate, received severe blistering burns to middle, index finger and thumb.

    Sango Newport Cream 3022 Microwave, Oven safe Dishwashersafe (China)

    Model
    Newport Cream 3022
    Bought from
    JC Pennys, Florida
    Bought
    Feb 20, 2012
    Where
    Boynton Beach, Florida: Home/Apartment/Condominium
    Who was involved
    Age 59, Male
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand Sango, made or sold by SANGO AMERICA, INC
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  2. First aid

    Made Feb 9, 2013, sent to the company Feb 25, 2013, published by CPSC Mar 12, 2013

    The product, in the report: Sango Nova Brown 18-Ounce Mug

    I’ve been a long-time consumer of Sango dishware products for over 10 years now and have cabinets full of Sango products, but after my experience last night I will not only be empting my cabinets of all Sango products but will also be contacting authorities to see how our products can be recalled - specifically Sango Nova Brown products. This product line is notorious for defects - sometimes arriving in shipping with chips and cracks, and cracking easily in dishwashers. What I did not know until last night was that the product is a true hazard and should be recalled immediately. I was using a large Sango Brown mug, which I rarely use - to make a large mug of Jasmine tea. I boiled water in my tea pot, an when I put the water into the mug it was fine at first. I had a tea infuser in the cup as well. About 10 seconds after I picked up the mug and was stirring the tea, the cup audibly split on the side and developed a crack through which hot water spurted out and onto my t-shirt. I developed serious, painful burns with significant blistering and on my stomach, and am hoping and praying that I don’t have scarring as a result. This product line should be recalled immediately as it is a hazard and there is some obvious defect in the manufacturing or design of the product. The mug that I have that cracked did not completely break apart, but has a very large, visible crack about 1.5 inches to the right of the handle that goes from the top edge of the mug to the bottom of the mug. If these mugs are not designed for hot water, then there should be a warning on them stating such. I hope you will take this seriously - this is a serious problem that should not happen with any consumer products.

    Model
    Sango Nova Brown
    UPC
    Unknown
    Serial number
    N/A
    Bought from
    Bed Bath and Beyond, Illinois
    Bought
    Dec 1, 2007, about then
    Where
    Chicago, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 43, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Sango, made or sold by SANGO AMERICA, INC
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  3. No one hurt

    Made Dec 21, 2012, sent to the company Jan 16, 2013, published by CPSC Feb 7, 2013

    The product, in the report: 16 piece ceramic dinnerware set

    Large cracks and chips have formed on salad and dinner plates multiple cracks inside mugs, wares crackle pop and chips break off when used in microwave. My concern is that chips of ceramic off the plates might be ingested with the food that is being heated in microwave, dinnerware set are labled/stamped dishwasher and microwave safe, cannot and will not use due to this unsafe hazard

    Bought from
    Macys
    Bought
    Dec 16, 2009
    Where
    Sayreville, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 41, Male
    The reporter’s relation to them
    My Friend / Neighbor / Co-worker
    As this report names them
    Brand sango, made or sold by SANGO AMERICA, INC
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Plates, bowls and tableware

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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