Hearth Record

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Royal Norfolk plates, bowls and tableware

2 reports to CPSC, the latest made Dec 18, 2016. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Dec 18, 2016the latest report was made
  • Aug 25, 2013the earliest
  • 0with the company’s comments
Brand
Royal Norfolk
Maker
GREENBRIER INTERNATIONALMakers, importers or sellers, as the reports name them
Product
Plates, bowls and tablewareNot drinking glasses, cups or mugsCPSC’s product type: Tableware & Accessories (excluding drinking glass,cups,mugs) (code 474), in Kitchen: Cookware & Tableware

By month

1 report from January 2016 to December 2016; the most in December 2016, 1. 1 earlier report, since August 2013, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
December 20161
August 20131

How badly anyone was hurt

  • First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. First aid

    Made Dec 18, 2016, sent to the company Dec 27, 2016, published by CPSC Jan 19, 2017

    The product, in the report: Red and white coffee mug with hearts and LOVE written on it.

    I reheated a cup of coffee for 30 in the microwave. When taking it out, the handle was so hot I got 2nd degree burns on three fingers. The mug says Microwave and dishwasher safe. The brand is Royal Norfolk- Greenbrier international

    Where
    McDonald, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 48, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Royal Norfolk, made or sold by GREENBRIER INTERNATIONAL
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  2. First aid

    Made Aug 25, 2013, sent to the company Sep 3, 2013, published by CPSC Sep 17, 2013

    The product, in the report: Soup mug is ceramic with a diameter of 4 inches at the top and depth of 3.25 inches. The outside around the circumference is ribbed. There is a handle with which to grab and hold the mug. It may also be used as a coffee cup. Bottom of mug states Microwave and Dishwasher safe.

    I was heating a stick of butter in this mug in a microwave oven. I had put it in for 40 seconds. When I opened the door and grabbed the handle on the side of the mug I received a burn on my index finger, as the handle was too hot to touch.

    Bought from
    unknown, Kentucky
    Where
    louisville, Kentucky: Home/Apartment/Condominium
    Who was involved
    Age 57, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Royal Norfolk, made or sold by GREENBRIER INTERNATIONAL
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Plates, bowls and tableware

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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