PR/Kaz USA plates, bowls and tableware
1 report to CPSC, the latest made Jun 26, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jun 26, 2025the latest report was made
- Jun 26, 2025the earliest
- 0with the company’s comments
- Brand
- PR/Kaz USA
- Maker
- Helen of TroyMakers, importers or sellers, as the reports name them
- Product
- Plates, bowls and tablewareNot drinking glasses, cups or mugsCPSC’s product type: Tableware & Accessories (excluding drinking glass,cups,mugs) (code 474), in Kitchen: Cookware & Tableware
By month
The numbers, as a table
| Month | Reports |
|---|---|
| June 2025 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jun 26, 2025, sent to the company Jun 30, 2025, published by CPSC Jul 15, 2025
The product, in the report: PR Water Filtration Pitcher and Dispenser - Large-capacity 30 Cup countertop water filter pitcher with a dispensing spout mechanism. The unit features a clear plastic water reservoir with a white lid, internal filter housing, and a front-mounted dispensing spout with a spring-loaded mechanism. The dangerous defect is in the white plastic dispensing spout/lever mechanism located at the front bottom of the unit, which snaps back with excessive force like a mousetrap when used. Specific Hazardous Component: The spring-loaded dispensing spout mechanism controls the water flow. When pressed to dispense water, this mechanism violently snaps back with dangerous force, capable of causing injury to fingers, hands, or the face of users. How the Injury Occurred: While attempting to dispense filtered water by operating the front spout mechanism, the spring-loaded lever snapped back with unexpected and excessive force, striking the user’s middle finger/knuckle area and causing injury. Why This Is Dangerous: - The spring mechanism has excessive tension, creating a “mousetrap” effect - No safety guards or warnings about the snap-back hazard - Poses a serious risk to children who may be at counter height - Could cause eye injuries if the mechanism strikes upward - Affects normal product operation - users must activate this mechanism to get water This description clearly identifies the specific defective component and explains why it poses an unreasonable danger during everyday use.
The water filter’s dispensing spout mechanism has a dangerous spring-loaded design that snaps back with excessive force like a “mousetrap.” When I attempted to dispense water, the spout mechanism violently snapped back and struck my middle finger/knuckle area, causing immediate pain and potential internal injury. I am concerned about internal damage to my finger.
- Model
- CR1100x, DS1800x, DS1811x, PDH400x, PDS1820x (Made
- UPC
- N/
A - Serial number
- N/
A - Bought from
- Walmart Supercenter
- Bought
- Jun 21, 2025
- Where
- Hobbs, New Mexico: Home/
Apartment/ Condominium - Who was involved
- Age 45, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand PR/
Kaz USA, made or sold by Helen of Troy - How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.