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Olde Thompson Del Norte Set plates, bowls and tableware

1 report to CPSC, the latest made Sep 28, 2020. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Sep 28, 2020the latest report was made
  • Sep 28, 2020the earliest
  • 0with the company’s comments
Brand
Olde Thompson Del Norte Set
Maker
OLDE THOMPSON, INCMakers, importers or sellers, as the reports name them
Product
Plates, bowls and tablewareNot drinking glasses, cups or mugsCPSC’s product type: Tableware & Accessories (excluding drinking glass,cups,mugs) (code 474), in Kitchen: Cookware & Tableware

By month

1 report from October 2019 to September 2020; the most in September 2020, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
September 20201

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Seen by a doctor or nurse

    Made Sep 28, 2020, sent to the company Nov 3, 2020, published by CPSC Nov 18, 2020

    The product, in the report: Olde Thompson Brand, Acyrlic salt and pepper set, Del Norte style Pepper Mill Model Del Norte model # 3521-40 UPC 021248352140

    An Olde Thompson pepper mill with plastic pasts, the plastic spinner inside broke, and the parts came out thru the grinder.

    I bit down on plastic chunks 3 different times, before seeing where the plastic was coming from. The third time, it landed in my cottage cheese and I was able to see the chuck of plastic!

    This defective design already caused almost $2500 in dental work, emergency room visits, and will cost another $950 for another extraction, and $15,450+ for 3 dental implants.

    1. First incident May 2016:

    I made a Greek salad and bit down HARD on something. The impact of whatever I bit down on, severely injured the top #3 molar and bottom right side molar #31. (It hurt very badly but no X-rays showed any fractures..)

    Weeks later, June 2016 ended in ER with a serious abscess near #31 (lower molar) Went to Endodontist, who discovered, the bottom molar #31 cracked all of the way thru from tooth to the root tip and tooth had to be extracted. ($550)

    (An implant at a later date, will be $5150.00)

    2. Second Incident August 2016:

    I again bit down on something hard and plastic..the damage wouldn’t show uo for a year

    A year later in Sept 2017 ..delayed damage from the impact in August 2016 and part of tooth #18 broke off. Tooth #18 was also cracked all the way down to the root. This tooth also had to be extracted ($550) (I will need an implant at a later date, and it will be $5150.00)

    3. Third Incident: Sept 2016:

    When I was cracking black pepper onto cottage cheese, I saw a big chunk of plastic! I saw how the inside of the mill was plastic and had broken apart. The pieces of broken plastic were small enough to go thru the grinder when I had it opened up all the way to produce LARGER pieces of black pepper corns.

    Then, immediately I knew what happened the two previous times!

    4. Fourth Incident January 2020:

    I awoke on New Years day with a severe abscess on tooth #3

    This was the tooth that was severely injured in 2016 in incident #1 above, but previous dentists/xrays in 2017, 2018, 2019 could NOT find anything wrong..

    The injury to tooth #3 took 4 years to show up!

    I had to have a root canal on #3 in Jan 2020, and a crown down in Feb 2020.

    In June 2020, I still had pain in #3 tooth. The endodontist discovered an oblique fracture of the palatal root (which he DID NOT SEE in Jan 2020)

    There is NO SAVING THIS tooth, and it has to be extracted! The extraction will be $950 and I don’t have the dental insurance available until Jan 2021 to have this done.

    My current out of pocket dental expenses are: $2495 Out of pocket, for an extraction Jan 2021 for tooth #3 ($950)

    My Out of Pocket /dental expenses from 2016 up to now will be close to $3450

    I will need 3 dental implants #3, #18, and #31...3 molars!!

    Additionally I will need a consultation for 3 implants: 3 x $150=$450

    I will need 3 implants: 3 x $5000= $15,000

    All in all, This defective pepper mill will have cost me close to $18,900

    The dental pain has been excruciating! and the costs are exorbitant, and NONE of this would have happened if that pepper mill didn’t have PLASTIC PARTS in it!

    Model
    Del Norte model # 3521-40
    UPC
    021248352140
    Bought from
    Bed, Bath & Beyond
    Bought
    Dec 10, 2010, about then
    Where
    Sherman, Texas: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Olde Thompson Del Norte Set, made or sold by OLDE THOMPSON, INC
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Plates, bowls and tableware

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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