Hearth Record

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NuWave other cookware

6 reports to CPSC, the latest made Feb 20, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 6reports to CPSC
  • Feb 20, 2025the latest report was made
  • Mar 8, 2018the earliest
  • 1with the company’s comments
Brand
NuWave
Maker
IBC-Hearthware, Inc.Makers, importers or sellers, as the reports name them
Product
Other cookwareCPSC’s product type: Other Cookware (code 465), in Kitchen: Cookware & Tableware
Other ways the reports write the brand (3)

“NUWAVE BRIO 3Q AIR FRYER”, “Nu Wave” and “NuWave Brio Air Fryer”

By month

2 reports from March 2024 to February 2025; the most in February 2025, 1. 4 earlier reports, since March 2018, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20251
December 20241
July 20221
November 20201
September 20201
March 20181

How badly anyone was hurt

  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 5 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Feb 20, 2025, sent to the company Feb 24, 2025, published by CPSC Mar 10, 2025

    The product, in the report: Nuwave Brio 3 quart air fryer model 36011 color is black 13” high 11 “ wide 35 “ around the largest part. Serial “ O 1709- 42896A 120/Vaccinations 60hz 1300w made in China

    My air fryer began to smoke while in use. I quickly unplugged it and noticed the back housing by the vent was melting

    Model
    Model 356011
    Serial number
    O 1709- 42896
    Where
    Fayetteville, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand NUWAVE BRIO 3Q AIR FRYER, made or sold by IBC-Hearthware, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Dec 11, 2024, sent to the company Dec 16, 2024, published by CPSC Jan 2, 2025

    The product, in the report: Air Fryer, Black. 6 Quart, 13in High X 10in Wide X 10in Deep

    Nu Wave Brio Healthy Digital 6Q Air Fryer, Model 37001. [REDACTED] was using the air fryer for cooking. Base Tray unexpectedly separated from Fry Pan Basket. Removing Fry Pan Basket requires removing Base Tray containing the Fry Pan Basket. When Fry Pan Basket and Base Tray are removed, Base Tray drops without Demounting Button being touched. Heavier Base Tray drops and falls on person holding Fry Pan Basket.

    Model
    Brio Healthy Digital 6Q Air Fryer, Model 37001
    Serial number
    LW1805-265-171D
    Where
    Lawrenceville, Georgia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Nu Wave, made or sold by IBC-Hearthware, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Jul 5, 2022, sent to the company Jul 7, 2022, published by CPSC Jul 21, 2022

    The product, in the report: It is the NuWave 3Q brio air fryer

    My nuwave air fryer started smoking while the power was turned off. The heater was glowing bright orange & the interior was starting to melt. The control power was off & I had to unplug it to shut down the heating element. It would have caused a house fire had I not been home.

    Model
    Brio 3Q air fryer 36011
    Serial number
    O1804-13900A
    Where
    Zavalla, Texas: Home/Apartment/Condominium
    Who was involved
    Age 60, Unknown
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand NuWave, made or sold by IBC-Hearthware, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Nov 25, 2020, sent to the company Dec 16, 2020, published by CPSC Jan 4, 2021

    The product, in the report: NuWave Brio Air Fryer, model 37001,

    We have a NuWave Brio Air Fryer that was being used normally and I noticed when we stopped using it the power cord is now melted. I tried twice with email to the NuWave help line and they never responded and I included pictures as well. I tried calling 4 times there is no voice mail and the phone rings for more than 15 minutes before I just give up.

    Model
    model 37001,
    Serial number
    serial number LW1803-101-D
    Bought from
    Kohls, Connecticut
    Bought
    Dec 5, 2019, about then
    Where
    windsor, Connecticut: Home/Apartment/Condominium
    Who was involved
    Age 69, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand NuWave, made or sold by IBC-Hearthware, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  5. First aid

    Made Sep 7, 2020, sent to the company Oct 6, 2020, published by CPSC Nov 10, 2020

    The product, in the report: NuWave Brio 6 Quart Air Fryer

    Was using a NuWave Air Fryer Brio 6-Qt

    My girlfriend pulled the basket out after our fries were done. The release “button” on the outer basket was somehow triggered and released the outer basket containing the hot oil. The oil sprayed on us and caused burns.

    I get that warnings are important, but they are a weak safety control. In my opinion, these warnings are also too vague to put the user on notice about the basket separation hazard.

    It is wayyyyy too easy to inadvertently release the baskets and the warning appears to be inadequate on user manual. We are both smart people and my girlfriend went to culinary school for 2 years and this was NOT AN OBVIOUS HAZARD.

    The only warning I found in the manual was “use caution when shaking basket” and on page 8 warning #9 “extreme caution must be used when moving unit containing hot oil or other hot liquids”

    There were no warnings about the inadvertent separation. There was no pictogram showing we could be splashed with hot oil.

    If we had a cat or a kid nearby it would have scalded them badly. We were lucky we were adults who just got sprayed on our legs - it sucked a lot but aside from skin discoloration and the need to use ice packs we were fine a week later.

    I was horrified. Here are some simple solutions: (1) how about a red release button so people are more conscious of the release potential (2) how about a lock or button cover to prevent the thumb from accidentally releasing (3) a specific warning would be useful about the need to not slip and hit the button and to keep the basket on a level surface.

    I have emailed this to Costco and Customer Service. Hopefully this changes before someone else gets burned more badly.

    Model
    NuWave Brio
    UPC
    5218537001
    Serial number
    BM37001
    Bought from
    Costco
    Bought
    Aug 21, 2020, about then
    Where
    Sacramento, California: Home/Apartment/Condominium
    Who was involved
    Age 41, Female
    The reporter’s relation to them
    My Friend / Neighbor / Co-worker
    As this report names them
    Brand Nuwave, made or sold by IBC-Hearthware, Inc.
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  6. No one hurt

    Made Mar 8, 2018, sent to the company Jun 22, 2018, published by CPSC Jul 9, 2018

    The product, in the report: Air Fryer for use indoors. Small appliance.

    The air dryer has a basket that fits into a base then goes into the air fryer for cooking. There is a button that controls the release of the basket from the hot base (so food can be added). Upon first use, the button became stuck so the basket would not clip onto the base. So I had to use oven mitts to remove the base (and basket) from air fryer. Someone could really get burned if they believed the basket was attached to the base and it became lose during the process of removing both from the air fryer.

    I contacted Nuwave and was told they would send a replacement but the basket would be the same. Or I could use a butter knife to make the button work.

    I think using a butter knife (metal) in an electrical product is dangerous. I think there is a design flaw with the button. It is supposed to control a much larger metal clip and this clearly doesn’t work.

    Model
    36001
    Serial number
    O 1704-37898A
    Bought from
    Won at funraising auction, Kentucky
    Bought
    Feb 24, 2018
    Where
    Louisville, Kentucky: Home/Apartment/Condominium
    Who was involved
    Age 50, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand NuWave Brio Air Fryer, made or sold by IBC-Hearthware, Inc.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Other cookware

How to read a record

Four things every record does, shown on an example record made up for this guide.

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An example nursing home

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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