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Tools of the Trade metal pots and pans

9 reports to CPSC, the latest made Sep 25, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 9reports to CPSC
  • Sep 25, 2025the latest report was made
  • Jul 29, 2011the earliest
  • 6with the company’s comments
Brand
Tools of the Trade
Maker
MACY’S MERCHANDISING GROUPMakers, importers or sellers, as the reports name them
Product
Metal pots and pansNot electricCPSC’s product type: Metal Cookware (Nonelectric) (code 460), in Kitchen: Cookware & Tableware
Other ways the reports write the brand (4)

“”Tools of the Trade””, “Tool of the Trade”, “Tools of the Trade Stainless” and “Tools of the trade basic 12 piece”

By month

1 report from October 2024 to September 2025; the most in September 2025, 1. 8 earlier reports, since July 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
September 20251
August 20241
November 20201
October 20201
March 20161
November 20151
July 20121
March 20121
July 20111

How badly anyone was hurt

  • Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional
  • Hurt, no treatment 2 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 3 CPSC: Incident, No Injury
  • No incident, no one hurt 1 CPSC: No Incident, No Injury
  • Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Sep 25, 2025, sent to the company Sep 29, 2025, published by CPSC Nov 25, 2025

    The product, in the report: Tools of the Trade stainless cookware-13 piece set

    While cooking using Tools of the Trade stainless cookware the metal rivets exploded off the pan. Hot metal rivet not only exploded flying at my face, the sound was like a bullet. Potentially damage hearing in my left ear.

    Model
    Stainless Steel 13-Pc. Cookware Set
    Serial number
    HR10820
    Bought from
    Macys
    Bought
    Jul 10, 2024
    Where
    Winchester, California: Home/Apartment/Condominium
    Who was involved
    Age 37, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Tools of the Trade Stainless, made or sold by MACY’S MERCHANDISING GROUP
    How badly, in CPSC’s words
    Incident, No Injury
  2. Seen by a doctor or nurse

    Made Aug 8, 2024, sent to the company Aug 13, 2024, published by CPSC Aug 27, 2024

    The product, in the report: Stainless steel pot/pan sets created for Macy’s. [REDACTED]

    1. When and where did you purchase the item? The frying pan was purchased from Macy’s online store approximately two years ago. 2. When did the injury occur? The injury occurred on July 9, 2024. 3. What were you doing with the pan when the injuries occurred? My wife was cooking mushrooms for our 11-month-old daughter. During the process, a metal part of the frying pan suddenly exploded with a loud pop sound. 4. Do you still have the pan in your possession? Yes, we still have the pan in our possession for further inspection if necessary. 5. Describe the physical injuries caused: The explosion caused potential hearing damage and psychological trauma. My wife is suffering from uncertain ear damage and fears it might be permanent. My daughter has been very fussy and may also need a hearing test to ensure she is okay. 6. What type of medical treatment have the injured had? My wife had a primary care physician (PCP) visit and has been referred to an otolaryngologist (expected to be Aug 8 2024) for further evaluation. My daughter will be seen by her pediatrician within a week. 7. Is anyone still undergoing treatment? Yes, both my wife and daughter are still undergoing treatment. My wife is awaiting her otolaryngologist appointment, and my daughter will soon have her pediatrician evaluation. 8. Are there any serious or life-long injuries? It is currently uncertain if there are any permanent injuries. We are still in the process of medical evaluations to determine the extent of the damage. 9. Did you contact Macy’s about the pan? Yes, I contacted Macy’s and their third-party claims administrator, [REDACTED] , immediately after the incident. 10. If so, what did they say? Macy’s and [REDACTED] have acknowledged the incident and requested photos of the pan. They informed us that Macy’s is self-insured regarding general liability claims and there is no medical payment program available. They have asked for further inspection of the pan and suggested that I may need to seek legal representation if pursuing a claim.

    UPDATED ON 8/9/2024: [I want to emphasize the following.

    I found multiple reviews and pictures on Macy’s website that looked quite similar to our incident (screenshots uploaded on the report). These reviews indicate that our case is not an isolated issue, suggesting a possible defect in the product. Furthermore, Macy’s has responded to several of these reviews, indicating their awareness of the problem. Despite being aware of the issue through customer feedback, it appears Macy’s did not take adequate steps to address the defect or issue a recall.]

    Bought from
    Macy’s
    Bought
    Jan 9, 2022
    Where
    Pearland, Texas: Home/Apartment/Condominium
    Who was involved
    Age 0, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Tools of the trade, made or sold by MACY’S MERCHANDISING GROUP
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  3. No one hurt

    Made Nov 9, 2020, sent to the company Dec 16, 2020, published by CPSC Jan 4, 2021

    The product, in the report: 2 qt stainless steel pot

    (03/15/2018) The consumer stated that the rivets on the pot corroded. The handle fell off of the pot after the pot was filled with cold water. The consumer stated that there would have been a serious injury if the water had been boiling hot.

    The consumer replaced the handle with stainless steel screws.

    Model
    10889
    Bought from
    Macy’s
    Where
    Miami, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Tools of the Trade, made or sold by MACY’S MERCHANDISING GROUP
    How badly, in CPSC’s words
    Incident, No Injury
  4. No incident, no one hurt

    Made Oct 20, 2020, sent to the company Nov 5, 2020, published by CPSC Nov 20, 2020

    The product, in the report: Tools of the Trade 8 inch stainless steel pan. There is also a 9.5 inch pan as well with similar rivets. Macy’s own brand. Apparently there was a recall of [REDACTED] branded from Macy’s that was recalled for same issue. May be same manufacturer with different branding or marketed product. I have no receipt nor know when this was first produced and what it cost originally. This was a gift.

    Tools of Trade 8 inch pan rivet blew off. Luckily nobody was hurt.

    Model
    30928
    Where
    Tenafly, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 61, Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Tools of the Trade, made or sold by MACY’S MERCHANDISING GROUP
    How badly, in CPSC’s words
    No Incident, No Injury
  5. Not said

    Made Mar 4, 2016, sent to the company Mar 14, 2016, published by CPSC Apr 4, 2016

    The product, in the report: Tools of the Trade cookware. 8inch fry pan

    While cooking with the tools of the trade 8inch fry pan I heard a loud pop like a gun shot. The metal piece on the inside of the pan that covers the screw came flying off and landed on the counter a few inches from where my daughter was seated. This was a hot projectile. I can only thank God that it did not fly into her face or eye.

    Bought from
    macys, New York
    Bought
    Oct 4, 2014
    Where
    Staten Island, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Tools of the Trade, made or sold by MACY’S MERCHANDISING GROUP
    How badly, in CPSC’s words
    Unspecified
  6. No one hurt

    Made Nov 18, 2015, sent to the company Nov 27, 2015, published by CPSC Dec 11, 2015

    The product, in the report: Tools of the Trade 8” frying pan

    I was making a grilled cheese sandwich using a Tools of the Trade 8 inch frying pan. I had butter in the pan over a medium heat on a burner of my gas stove. I had cooked one side and I turned the sandwich over to the other side. A minute or two after turning it over there suddenly was some smoke and then a loud bang and something went flying by me and hit the floor a number of feet away. I found out that one of the round metal covers on one of the screws attaching the handle to the pan had exploded off the pan. I’m very lucky that it didn’t hit me.

    These pans should not be sold and the manufacturer should be notified.

    (I’m reporting this late because I sent this same information to Macy’s (where I bought the pan) to a California address (that I thought was their head location), but my letter was returned unopened as a bad address.)

    Model
    HF 10813 8 inch Oven safe to 450F Use pot holders
    Serial number
    HF 10813 ?
    Bought from
    Macy’s Phila, PA
    Where
    Philadelphia, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Tool of the Trade, made or sold by MACY’S MERCHANDISING GROUP
    How badly, in CPSC’s words
    Incident, No Injury
  7. Seen by a doctor or nurse

    Made Jul 7, 2012, sent to the company Jul 27, 2012, published by CPSC Aug 10, 2012

    The product, in the report: Macy web id Web ID: 661339, Tools of the Trade Basics Essentials Stainless Steel Cookware, 12 Piece Set

    The tools of the trade basic cookware set that is sold by [REDACTED] gave me a 2nd degree burn. I have been out of work for a week and I do not know when I will be able to return back to work. The handle from the pot broke off of the pot that I was boiling water in as I was taking the pot from the stove to the counter. The hot scolding water spilled on to my leg and as a result I have a 2nd degree burn. It is very painful and I can only walk for a short period of time, before I begin suffer severe pain. Other have stated that they also had problems with the handle breaking off since 2010 until now. I do not want anyone else to suffer what I am currently going through.

    Model
    Basics Essentials Stainless Steel Cookware, 12 Piece Set
    Bought from
    Macy’s, Tennessee
    Bought
    Jan 20, 2012, about then
    Where
    antioch, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 33, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Tools of the trade basic 12 piece, made or sold by MACY’S MERCHANDISING GROUP
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  8. Hurt, no treatment

    Made Mar 1, 2012, sent to the company Mar 9, 2012, published by CPSC Mar 23, 2012

    The product, in the report: 12 inch Belgique Hard Anodized non-stick pan with Silicone Handles. Serial Number 30889 (stamped on bottom)

    Have been using a 12inch “Belgique Hard Anodized” Non-Stick Frying Pan with Silicone handles for several years now. This is a “Tools of the Trade” product from Macy’s.

    Last night, cooking over less than medium heat the handle got as hot as the pan. I let the pan cool down and then reheated. Sure enough, it did it again and I lightly burned my thumb! Only the outermost tip of the handle remained relatively cool.

    Whatever was in the handle acting as an insulator has apparently deteriorated and/or melted. The pan is NOT discolored and there is no indication of abnormal wear. Please note: I have never used highest heat with this pan, maybe 80% of burner strength at most.

    I will now get rid of the 10inch pan also -no problems yet, but I can’t trust it.

    Serial number
    30889
    Bought from
    Macy’s, Oregon
    Bought
    Nov 1, 2010, about then
    Where
    Beaverton, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 57, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand “Tools of the Trade”, made or sold by MACY’S MERCHANDISING GROUP
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  9. Hurt, no treatment

    Made Jul 29, 2011, published by CPSC Sep 1, 2011

    The product, in the report: 9.5 INCH HARD ANODIZED W/SILICONE HANDELS PAN

    Handle on frying pan becomes extremely hot while using pan during normal use.

    Model
    9.5 HARD ANODIZED W/SILICONE HANDELS
    Serial number
    30888
    Bought from
    MACYS, Massachusetts
    Bought
    Sep 20, 2010, about then
    Where
    ply, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 64, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand TOOLS OF THE TRADE, made or sold by MACY’S MERCHANDISING GROUP
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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