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Green Pan metal pots and pans

8 reports to CPSC, the latest made Aug 5, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 8reports to CPSC
  • Aug 5, 2026the latest report was made
  • Mar 16, 2020the earliest
  • 0with the company’s comments
Brand
Green Pan
Maker
The Cookware CompanyMakers, importers or sellers, as the reports name them
Product
Metal pots and pansNot electricCPSC’s product type: Metal Cookware (Nonelectric) (code 460), in Kitchen: Cookware & Tableware
Other ways the reports write the brand (3)

“GreenPan”, “Greenpan” and “GreenPan Tucci Collection sold by William Sonoma”

By month

1 report from September 2025 to August 2026; the most in August 2026, 1. 7 earlier reports, since March 2020, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
August 20261
May 20241
March 20222
October 20211
February 20211
September 20201
March 20201

How badly anyone was hurt

  • First aid 4 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 2 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 1 CPSC: Incident, No Injury
  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. First aid

    Made Aug 5, 2026, sent to the company Aug 10, 2026, published by CPSC Aug 24, 2026

    The product, in the report: The handles on the GreenPan Tucci Collection sold by William Sonoma get very hot and excessive heat is conducted through the handle causing burns.

    The handles on the GreenPan Tucci Collection sold by William Sonoma get very hot and excessive heat is conducted through the handle causing burns.

    Model
    Tucci Collection
    UPC
    NA
    Serial number
    NA
    Bought from
    William Sonoma
    Bought
    May 20, 2025, about then
    Where
    Las Vegas, Nevada: Home/Apartment/Condominium
    Who was involved
    Age 75, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand GreenPan Tucci Collection sold by William Sonoma, made or sold by The Cookware Company
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  2. No incident, no one hurt

    Made May 14, 2024, sent to the company May 17, 2024, published by CPSC Jun 3, 2024

    The product, in the report: RIO CERAMIC NONSTICK 7”, 9.5” AND 11” FRYPAN SET | TURQUOISE In a dreamy turquoise hue, this 3-piece frypan set is perfect for a huge array of kitchen tasks, from early morning eggs to late-night snacks. The heavy-duty construction delivers quick and even heating, while the stay-cool Bakelite handles give you a safe and secure grip.

    I was gifted this set of 3 pans from Green Pan (https://www.greenpan.us/products/rio-ceramic-nonstick-7-9-and-11-frypan-set-turquoise?variant=45363106218152&gad_source=1&gclid=CjwKCAjwl4yyBhAgEiwADSEjeJ-FyW_rvqJhjbZYevQs1AJy_QFANL9uTQVFPSUIa3r2UkjSTlL2RhoC-XoQAvD_BwE) and had been using them for a bit and was turned off by the smell that seemed to keep coming from them when I was cooking on them. Finally I realized the smell was because the handle was burning every time I used them because the metal piece that is supposed to prevent this is not nearly large enough and the handle is some sort of plastic/composite and melts if it is even in the vicinity of the flame from the gas burner- it does not have to be in direct contact with the flame. I contacted Green Pan about the issue and they blamed flare ups from my gas stove, which is not happening, or using a small pan on a large burner, which I am not doing. They also told me the smell was minor and called it merely ‘discoloration’ and said the pan was still safe, but clearly it is not just a change in color but is fully melting, and the smell is so strong that it fills my whole main floor and lingers for hours. I am afraid of the fumes that could be released into the air around my toddler, and clearly the integrity of the pan is being compromised.

    Model
    RIO CERAMIC NONSTICK 7”, 9.5” AND 11” FRYPAN SET |
    Serial number
    N/A
    Where
    Easthampton, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 45, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Green Pan, made or sold by The Cookware Company
    How badly, in CPSC’s words
    No Incident, No Injury
  3. Hurt, no treatment

    Made Mar 18, 2022, sent to the company Mar 22, 2022, published by CPSC Apr 5, 2022

    The product, in the report: The product is a saucepan. The official name is GreenPan™ Canterbury Nonstick 3 qt. Hard-Anodized Aluminum Covered Saucepan. It is black with a glass lid and metal handles for the pan and the lid. It can be found here: https://www.bedbathandbeyond.com/store/product/greenpan-canterbury-nonstick-3-qt-hard-anodized-aluminum-covered-saucepan/5565971

    I recently purchased and used the GreenPan Canterbury Nonstick 3 qt. Hard-Anodized Aluminum Covered Saucepan. Cooking with the lid on, the lid handle gets scalding hot and burned my hand only after a few minutes of it being on the stove. The lid handle is made of only metal touching the glass, with no heat protection on it at all. I am testing it with a thermometer thereafter and the lid handle is getting to 130 degrees and above. I went on [REDACTED] and reviewed other product reviews that are complaining about the same issue--many complaints about this.

    Model
    Canterbury Nonstick 3 qt. Saucepan
    Bought from
    Bed Bath and Beyond
    Bought
    Mar 8, 2022
    Where
    Bronxville, New York: Home/Apartment/Condominium
    Who was involved
    Age 35, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Greenpan, made or sold by The Cookware Company
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  4. First aid

    Made Mar 13, 2022, sent to the company Mar 16, 2022, published by CPSC Mar 30, 2022

    The product, in the report: Greenpan Smartshape non-stick frypan 9.5 inches. There are other models with the same handle design

    I was cooking with the Greenpan Smartshape 9.5 in Non-Stick Frypan in my home kitchen on an electric radiant cooktop. I picked up the pan using the “stay-cool” grip and adjust my grip slightly forward to gain better control where my index finger contacted the metal portion of the handle connection to the pan, this resulted in a second degree burn to a portion of my index finger. The handle design does not have a “stop” or other shape that would prevent the users hand from sliding between the safe to hold section and the pan attachment that gets very hot. The reviews section for this product on Amazon contain other reports of this same injury.

    Model
    Smartshape 9.5 inch Frypan
    Serial number
    n/a
    Bought from
    Amazon
    Bought
    Aug 2, 2021
    Where
    Gilbert, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 53, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand GreenPan, made or sold by The Cookware Company
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  5. No one hurt

    Made Oct 5, 2021, sent to the company Oct 7, 2021, published by CPSC Oct 22, 2021

    The product, in the report: Green Pan Rio Ceramic Nonstick 8” and 10” Frypan Set, Turquoise purchased at Target in Augusta, Maine in late spring 2021 Model Rio Ceramic nonstick frypan set 8” and 10”

    Purchased a Green Pan skillet. Smelled something that I thought was off-gassing at first. Then I realized the metal between the pan and the plastic handle is too short and the handle was getting burned/melting while in routine use. Filed a review on both the Green Pan site and [REDACTED]. Both were removed for “unsuitable content.” Apparently being honest, praising what was good and pointing out a fatal flaw that could lead to home fires was unsuitable. I have copies of the Green Pan response and my Chat messages with [REDACTED]. My reviews were removed and never received any follow up. From the wording, I suspect that the Green Pan company is policing/editing/removing reviews on [REDACTED]. I also have photos of the damage to the pans which I submitted and were also deleted.

    Model
    Rio Ceramic nonstick frypan set 8” and 10”
    Bought from
    Target
    Bought
    Apr 1, 2021, about then
    Where
    Hope, Maine: Home/Apartment/Condominium
    Who was involved
    Age 63, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Green Pan, made or sold by The Cookware Company
    How badly, in CPSC’s words
    Incident, No Injury
  6. First aid

    Made Feb 10, 2021, sent to the company Mar 2, 2021, published by CPSC Mar 16, 2021

    The product, in the report: Green Pan SmartShape [REDACTED] frying pans

    I burned my hands on the handle of these pans three times in the first three weeks i had them. Twice the burns were pretty bad. The pans are Green Pan SmartShape ([REDACTED]). The issue with these pans is the part of the handle that’s safe to touch is the same color and sheen as the part of the handle that gets very hot and there is no obvious indication that the pan handle is sectioned when casually glancing at it.

    Model
    SmartShape
    Bought from
    https://www.greenpan.us/products/frypans/smartshap
    Bought
    Dec 17, 2020, about then
    Where
    MEMPHIS, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 54, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Green Pan, made or sold by The Cookware Company
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  7. First aid

    Made Sep 5, 2020, sent to the company Oct 5, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Greenpan slimlite Dutch oven

    I received a greenpan Dutch oven for a wedding gift. I used it in the oven for the first time and it was so hot it went through my oven mitt and it was so hot I dropped it and I ended up throwing it away because of it burning myself and breaking.

    Model
    Not sure . I threw away before I knew about the recall
    UPC
    Not sure
    Serial number
    Not sure
    Bought from
    Unknown
    Bought
    Jun 22, 2020
    Where
    Grand island, Nebraska: Home/Apartment/Condominium
    Who was involved
    Age 50, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Greenpan, made or sold by The Cookware Company
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  8. Hurt, no treatment

    Made Mar 16, 2020, sent to the company Apr 14, 2020, published by CPSC Apr 28, 2020

    The product, in the report: 5 QT / 4.7 L Saute Pan

    I just complained to www.greenpan.us concerning the safety of their 5 QT / 4.7 L SAUTE PAN. After purchasing the product at Target Store/Merced I read through the ‘Care and Use’ booklet that came with the product. I cooked with the pan and the pan cooks very well. Upon washing the pan my hand slipped off the washing towel and the rim of the pan cut me. I inspected the rim of the pan and deduced it was similar to stainless steel, coated with something, but the rim was sharp edged in the entire circumference. This incident has never occurred to me before. I checked the booklet to see if I may have missed a ‘warning’ concerning this hazard but the company had not addressed the possibility. So here I am blowing the whistle simply because the cut did smart and bringing it to your attention so others may not suffer. Thanks, [REDACTED]

    Bought from
    Target Store
    Bought
    Mar 11, 2020
    Where
    Merced, California: Home/Apartment/Condominium
    Who was involved
    Age 66, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand GreenPan, made or sold by The Cookware Company
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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