Hearth Record

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Duncan Hines metal pots and pans

2 reports to CPSC, the latest made Feb 26, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Feb 26, 2026the latest report was made
  • Nov 28, 2011the earliest
  • 0with the company’s comments
Brand
Duncan Hines
Makers
ConAgra Foods and REGAL WARE INC.Makers, importers or sellers, as the reports name them
Product
Metal pots and pansNot electricCPSC’s product type: Metal Cookware (Nonelectric) (code 460), in Kitchen: Cookware & Tableware

By month

1 report from March 2025 to February 2026; the most in February 2026, 1. 1 earlier report, since November 2011, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20261
November 20111

How badly anyone was hurt

  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Feb 26, 2026, sent to the company Mar 3, 2026, published by CPSC Mar 17, 2026

    The product, in the report: Duncan Hines Mega Cookie chocolate chunk mix

    I bought a Duncan Hines Mega Cookies chocolate chunk mix from HEB store and followed the instructions mixing it. I put it in the baking pan that came with the mixture. While baking in the oven and after 15 minutes at 350F, it burst out into 5 to 6 inch flames all around this pan. It was still supposed to bake for another 5 minutes. I had a hard time to get the flames down. My whole house was filled with smoke.

    Model
    Mega cookie chocolate chunk pan cookie mix
    UPC
    644209021420
    Serial number
    4773601621
    Bought from
    HEB
    Bought
    Feb 25, 2026
    Where
    Sugar Land, Texas: Home/Apartment/Condominium
    Who was involved
    Age 74, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Duncan Hines, made or sold by ConAgra Foods
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Nov 28, 2011, sent to the company Feb 3, 2012, published by CPSC Feb 17, 2012

    The product, in the report: Duncan Hines Saucepan - part of a set of Duncan Hines Stainless Steel cookware. The cookware is stamped with this identifying information: Duncan Hines, STAINLESS STEEL COOWARE, 3-ply, 18-8, REGALWARE INC.-LICENSEE

    The consumer stated that her saucepan is unsafe. The saucepan is part of a set of Duncan Hines stainless steel cookware purchased in the 1990’s. The consumer had boiled potatoes in the saucepan on her stove, removed the pot from the stove and placed it on the counter. When she again used the handle of the pot to turn the pot without lifting it, the handle came off in her hand. The screw holding the handle had completely rusted through. She inspected her other Duncan Hines cookware and found all of the screws to be rusty.

    The consumer contacted the manufacturer via email on November 2nd. The firm responded on November 3rd and asked that the consumer send the unit to the firm so that it could be inspected. They indicated that they would repair or replace units according to the warranty and that she should include a check or money order to cover shipping and handling.

    The consumer responded to the firm on November 4th since she felt that the firm did not address her safety concern. In their subsequent response, they described the problem as being that the handles became brittle with age, misunderstanding her concern. After she wrote again, the firm responded back to her on November 6th stating that in order to further investigate the matter, they would need to see the item in question, including the handle, screw, washer, and protector.

    The consumer has not contacted the retailer and the consumer was not harmed or injured by the product. The consumer stated this incident caused no property damage. The consumer’s husband fixed the saucepan on his own and has not sent the saucepan back to the firm. The consumer found similar complaints online.

    Where
    West Chester, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 70, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Duncan Hines, made or sold by REGAL WARE INC.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Metal pots and pans

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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